We come to Lufkin 2x/year for gymnastics meets. This place is the best one we've stayed at so far…read more Prices are more reasonable than some of the other ones. The staff are nice. There's fresh-fruit-flavored cold water, big chocolate chip cookies, and a cappuccino machine by check in counter. The reception area, hallways, & bedrooms are clean. The only drawback is the small gym with limited equipment & no hand weights. You can do cardio, but impossible to do proper strength training with what they have. We had 2-queen bedrooms. NO CONNECTING ROOMs, although it's noted to be available online. Our bedroom & bathroom were reasonably spacious & stocked with basic toiletries. We really liked the breakfast options. Although the dining room is small, they have more variety of breakfast totems than most places (even the more expensive ones). Here are the list of their breakfast choices: - hot items: pancake-covered sausage on a stick, scrambled eggs, mini sausages, biscuit & gravy, Texas-shaped Belgian waffle (you make it on site with a waffle maker) - continental: bread, bagels, prepackaged cinnamon rolls, prepackaged cheese pastry, breakfast bars, prepackaged blueberry muffins. - fresh fruit: apples, clementines, bananas, blueberries - others: yogurt, oatmeal, 3 types of cereals, peanut butter, jellies, chocolate chips, butter - drinks: coffee, milk, non-dairy milk, OJ, apple juice.

In this price range, this was a very nice hotel. I enjoyed my stay very much, clean, quiet, and the…read morestaff was friendly and attentive. Very good. I will come here again. I asked for a room in the back where it was quiet, and I had a great view of the trees.

Was heading out to Nac for family day at SFA and almost every hotel in the area was sold out of…read morerooms. I managed to get one here for a bit more than I would have liked to spend, but the hotel was nice, the room was clean, and the limited staff I came in contact with were all lovely. When I arrived around 4pm, the woman at the front desk was unfortunately letting the customer in front of me know that their room was not ready, as a large football team had stayed the night before and left late, leaving their cleaning crew scrambling to get rooms cleaned for the new influx of SFA family members. She was very apologetic. I assumed that meant my room would also be delayed, but when she asked my name, I was pleasantly surprised to find that my room was actually ready. My guess is that the other couple likely requested a king room, whereas I had opted for double queen room so my kiddo could get a break from her dorm for one night. As I mentioned, the room was very nice and clean as were the public areas. Even the cleaning lady I walked past to get to my room was very friendly. If you're ok with the price, I'd highly recommend this location.

First and foremost, I know there aren't many hotel options in Lufkin, and this hotel looked really…read morenice in the pictures. Unfortunately, my experience after actually arriving was very different. I traveled to Lufkin for work and chose to stay here because of how close the hotel was to my work location. Upon arrival, we were greeted by the hotel staff, who were absolutely phenomenal and very kind. Honestly, the staff is what makes this review so disheartening to write. My first room had baby roaches in it, and to be clear, I did not have any open snacks or food in the room. On days two and three, I continued coming back to ants in the sink, which was already frustrating. However, the worst part was waking up to roaches in the bed. I even left one of the roaches underneath a cup so the staff could see it. When the room was cleaned, the towels were replaced, but the roach was still there underneath the cup. I checked out on Friday and returned on Sunday, when I was placed in a different room. Thankfully, I did not experience any pest issues in the new room, but I did have another concern the door did not lock properly. Another disappointment was the pool. We were really looking forward to spending some time by the pool after work, but it was green and clearly not usable. That would have made the work trip much more enjoyable. Again, I truly want to acknowledge how wonderful and helpful the staff members were throughout my stay. They were the highlight of the experience. However, because of the roaches, ants, bed issue, door not locking, and the condition of the pool, I unfortunately do not see myself returning in the future.

This place is trash. It's a roach motel with a La Quinta sign…read more I drove 4.5 hours from Dallas to come here for work. I had to wait nearly 20 mins in the lobby and kept calling the front desk over and over again. No one was manning the desk or answering calls. I was ready to put my bags down already! He finally appeared. The shower actually buckled. There was no soap dish in the tub. The pillows are lumpy squares. The peephole already had toilet paper smashed inside. Not a nice place. The kind of place where the doors open to the parking lot and you can hear your neighbor coughing through the wall. Glad its only one night. Most La Quintas are nice and clean; not this one. I wish Experian had real reviews for this place, because its rated 3.8/5 on there. I tried writing one and they rejected it. This place may suit a solo or budget traveler, but not a good place for a family with kids. Glad I was alone. Hard pass.

Once we made it to the hotel after an 11 hour drive we noticed one of the beds were broken, the…read morelight was flickering, and the tv didn't turn on, the floor was very sticky like is hasn't been cleaned in months, the mini fridge was leaking water everywhere, and we found roaches. We immediately left the hotel after being there for only like an hour. We checked out the front desk said they didn't want to give us a refund cause we had already been there for over 50 minutes.

Arrived at 10 pm took a shower and when I got out I I noticed the floor was sticky, like a film of…read moreglue all over the bathroom, then I realized the carpet was sticky as well. It was like walking on upside down duct tape. Disgusting. Then I noticed the ceiling in the bathroom was sagging and rotten. The last straw was when a couple German roaches came out of a hole in the wall by the mirror. This was literally a 20 minute experience. I left and got a room at the holiday inn. Hope I can get my money back. AVOID THIS HOTEL!!!!!! DISGUSTING!!!!

Arrived & at check in they wanted at card on file for incidentals, which was no problem. Said I…read morewouldn't be charged at all. They ended up charging my bank card 501.87! Now 3 1/2 hours from home & BROKE BROKE! The company I work for is direct billed for room. They say they voided transaction but my bank still shows it as pending charge! Frustrated is an understatement! This on top of the smell of mold in our rooms!

Well maintained for the price. The owners really care about the welfare of their customers and do…read moretheir best to ensure their stays meet their satisfaction. I would definitely return!!

I like this place, free wifi, dont know what JT talking about…read moreStaff are very respectful, and not bad regarding price would 10/10 recommended

If you want to stay here and need WiFi, you're better off at a McDonald's. The WiFi is absolutely…read morehorrible

TERRIBLE hotel. They CHARGE YOU for THEIR failures. Wifi in…read moreroom was unusable, taking 3-5 minutes to load each page. I told the front desk that I would have to leave the next day for another hotel if the wifi I paid for doesn't work. He agreed. Then when I checked out the next day they charged me for early checkout. The attendant got combative and sarcastic when I said I wouldn't be paying any fees when it's THEIR fault, asking her about the sign on the wall regarding their apparently BOGUS "Satisfaction Guaranteed" sign, and she said "what, the sign that we're certified" talking about a completely different sign, when she knew better. She then said "all the sign means is that we try hard" which is ABSURD. WORDS MEAN THINGS and that's NOT what "GUARANTEE" MEANS. She then said she doesn't have the authority to remove the extra charge. If so then SHE SHOULDN'T BE THE ONLY ONE WORKING THERE. A hotel SHOULD NEVER BE LEFT UNSTAFFED. If there is NO ONE ON PREMISIS with the authority TO DO BUSINESS, then you SHOULDN'T BE IN BUSINESS. When calling the manager to have the charge removed, the manager was ugly to my representative and lied, claiming they "were unable to remove the charge" which resulted in wasted time getting with Expedia to remove it, thinking it was theirs. They told us it had nothing to do with them. So it was a LIE that they were "UNABLE" to remove the charge. They were UNWILLING to remove the charge. Again, WORDS MEAN THINGS. After being told that no, it WASN'T Expedia's charge it was THEIR charge, the woman said yes, they refuse to refund it because I was offered internet access in the "business room". SO WHAT???? If there was no running water in my room, it's NOT OK to say "well, we offered him to take a shower in front of everyone in the lobby". No, I PAID FOR INTERNET IN MY ROOM, for me to take care of my business while simultaneously doing other things in my own room. I DID NOT GET WHAT I PAID FOR and you WILL NOT charge me for YOUR failure.

We stayed in Lufkin because we had a nail in our tire on our way to the Smoky Mountains. But, it…read morewas just part of our vacation, so it was all good. Our room at the Inn was huge! We could have six more people with us (there were three). It is not fancy per se, but everything was clean and functional. I think the price was fair for three double beds. We would definitely stay again even if we didn't get nailed down.

Is it a 5 star hotel? No. But the price and room are getting 5 stars. This was a halfway point…read morewhile traveling and there's plenty of shopping nearby, usually I stay away from any "motels" but I stopped in and asked if I could see the room first. The lady working was very polite, had her mask on and you speak through a drive thru window that slides. I actually liked that considering Covid ... for the worker and myself. Anyway, she was quick to let me see one, I walked in, it's definitely newer or updated but it was CLEAN!! No stains, the bathroom and sink area spotless. I wish I had taken photos beforehand to post with this review. The bed was comfy, you can hear some road noise but I'm a lighter sleeper than my husband, he slept like a rock. Overall, it's not bad and we will stay here again when needed because this is a route we frequently travel. I always look online for reviews and this one had no current ones, some on Priceline or Booking but even those were old. This is definitely a hidden gem and I could tell it's mostly working travelers .. parking lot was empty at 3pm, we left to dinner at 6 and it was mostly work trucks. And I could hear several starting early morning ... this is not a complaint, it means good folks are taking advantage of this establishments reasonable prices and clean rooms.

We're riding bicycles across the country. We only chose this…read morehotel because it had a HOT TUB! We checked the temp. and it was cool. Will you increase the temperature to 103. No,cooperate will not allow us to increase temperature. We demand a reduction in our fee . NO SORRY WE CANNOT do that. We're paying for the suites NEVER STAY AT THIS HOTEL!

We stayed for two nights July 2017. I have to say that the rooms easily met our expectations and…read morewere very clean. The beds were also very comfortable. The breakfast was WAY better than the place we stayed at the prior nights in Dallas. They don't always have the same things we were told but they had sausage links, scrambled and hard boiled eggs, biscuits, biscuit gravy, make your own waffles with fruit, yoghurt, oatmeal, cereal, ham slices, bagels, a ton of bread, and a wide selection of fruit juices. They also have a pretty good selection of frozen dinners and snacks that you can buy at the front office. The staff was also super courteous during our stay. The only things I can see that could annoy picky people: 1. Our AC emitted a small sound, but we didn't care because we were really tired and the beds were comfortable. Didn't bother us at all. 2. Guy in the morning power washes off dirt in the parking lot. He sprayed some mud onto the truck we came in. We weren't really bothered since it rained soon after and that washed it off. Some areas he didn't wash too well and if you stepped onto some mud, it was super slippery. Overall, great place and we would definitely come here again if we visit the area.

I usually stay at this location when I'm in Lufkin cause I've never been able to find other…read morehotel/lodging options with as favorable of a rate as this one. Pluses are the friendly front desk, the complimentary hot breakfast, the warm beds, spacious rooms, and plenty of parking. The areas that could use some improvement is the exercise room, specifically the water dispenser in there along with the replenishment of workout towels. Also they make you sign a waiver indicating you'll be charged if you have to change your reservation in less than 48 hrs notice once you check in. Fortunately I did not have this issue during my stays here but if you're here on business, you'll want to consider these circumstances should your assignment change and you have to check out earlier than you wanted to. The hotel does what it needs to do so no complaints for me. Although if there are better hotel options such as the Hampton or the soon-to-be Fairfield Inn coming, I'd go with those.

You need new reviews because my stay was very pleasant! Olivia at the front desk was so welcoming,…read morefriendly and professional! My room was nice, clean ( no mold, which is a biggy for me) and the bed was comfortable. I would stay with you again. Also the breakfast was enjoyable and enough variety. Please, if you stay here and like it, give a favorable review. I have travelled extensively and usually do not leave a review....