I have been going to Fretworks since it opened its doors in Bluffton, SC. Rick Holaus the owner has…read morealways been very helpful and pleasant. Always greets you with a warm smile whenever I visit the store. He and the staff are very skilled. I highly recommend this store. Miriam Petra Tierno

Fretworks is always nice to me and everyone and offer great quality instruments and really anythingread more

My recent experience with Sutcliffe Audio was exemplary: prompt, courteous, more than just…read morecompetitive in price, on-time, complete and effective. I live close enough to avoid the phone and deal with Terry personally - my preference with service personnel whenever possible. With future audio and other automotive needs, I will go to Sutcliff first. - Carl H.

I believe they are no longer in business, which is a good thing. Had them do installation on my…read morevehicle back in June. I called a week later to fix a problem with install. They said they would order a different part and call me back. That was over a month ago. I called several times since and left messages, none of which were returned. I drove by their location and looked around twice in the past week to see if I could speak to someone in person, but there were no signs of anyone being there for quite some time. Looked deserted inside and out. Hopefully I can find a reliable installer close by to fix the problem Sutcliffe Audio couldn't.

My first visit to the new Bluffton store. Gorgeous with a tremendous selection. They had in stock…read morethe Hoka I wanted, in just the right color and size. I was helped by a very knowledgeable young lady who took the time to show me all my options. I love supporting a well run local merchant!!

Service is great at the PRC. Good selection. Staff is quite knowledgeable. I recommend the business…read morewithout hesitation.

Just needed a couple simple things to do some minor furniture repair. Staff was super friendly,…read morevery helpful and got me what I needed.

The folks here were friendly enough. I wanted to sell a Beretta A400 L 12 gauge shotgun listing for…read more$3,700 on the web. People at Palmetto State Armory suggested I come here. I didn't expect that price, but this shop was not in the ballpark, not even in the league. I got the feeling they just don't get the clientele that would ever be interested in buying that shotgun. No harm no foul.

I'm kind of disappointed in their service. I brought in my WWII Mauser k98 that had been…read moresportarized previously to get fixed. I talked to them and made an appointment about 5 weeks out so I could drop the gun off and have a somewhat reasonable turnaround time. I guess this was lost on them because when I dropped the gun off, I was told it would still be weeks before they could get to working on it. I was slightly annoyed about that since this was the whole reason in waiting to drop the gun off, but whatever, there busy and I get it. When I initially spoke with them and when I dropped the gun off, I was clear that I wanted wooden dowels inserted into both pieces of the stock and the remaining gap filled to make it a solid piece again. When I come to pick it up it looks like a terrible fix in my opinion and they said they inserted metal slivers (like nails) into both ends and epoxied them. I was not very happy about this fix, but when I questioned them about this, they said they believed it to be the best course of action to fixing it. It looked very cheaply done and flimsy to me, the stock actually bends at the separation when the front band is not in place to secure it to the barrel, but the "fix" was already done and they supposed to be professionals so I let it go. I also asked about having the wood touched up slightly to blend a light-colored spot from where the stock had been taped together for years, but it was not done and when I asked about this upon pickup, I was told how to do it myself. Again, I was slightly annoyed, but I just wanted my rifle back so I didn't push the issue. The thing that really upsets me though is after getting back home and looking the rifle over a little more closely you can clearly see where when they were trying to fix the rifle the front band was pushed too far down onto the barrel/stock and gouged the wood on either side. And then to get the front band back off it looks as if a mallet or something was used to hammer it back off and damaged the front band along with put a small gouge in part of the barrel. I have attached an older picture of before the "repair" was done and it is slightly blurry zoomed in, but you can clearly see the gouges were not there. I would highly recommend taking your rifle somewhere else if possible

Paul pumped new life into an ancient, broken, double-barrel shotgun, inherited from a dear family…read moremember. The workmanship he demonstrated was first quality, his shop is an adventure to visit. When I left, I knew more about the weapon than I ever had before. Strongly recommended.

Bob K. I have bought there, a little high price, I've had…read moredelivered to FFL there. Mike has helped me out with purchased rifle BUT most recently. I wanted to put a sling on my AR. Didn't have new but went in back and found a used bracket for the butt plate. Charged $5.00 for it (fair) but charged $5.00 labor to put a screw in it. BS. Didn't have proper picatinny mount but had an offset. I mounted it carried my AR didn't like the way it hung. Went to return the 2 pieces offered half what I paid for them said they didn't take returns. Mike your customer service SUCKS I won't be back.

Yesterday (less than 24 hours ago) I purchased 3 boxes of ammunition for appx $70 to shoot my HR218…read morequalification. During the course of 25 round fire 4-5 rounds didn't fire. One round took 3 primer strikes and still didn't fire. I returned to the store immediately after the course of fire with the ammunition and the round that took 3 primer strikes. Their gunsmith took the round in a brand new firearm and confirmed it didn't fire and it was a manufacturers defect. He fired my weapon and confirmed it was functioning correctly. I asked for a refund and they said we have to give you the "used ammo price on new boxes of ammunition. 1/2 price of what I paid less than 24 hours prior. This is poor customer service. This is a product that could be the difference between life and death in a situation. 1st time customer. Last time customer. I would avoid this store at all costs. It could cost you more than just 1/2 your money back. It could cost your life.

Ordered Valentines flowers for delivery. Beautiful…read morepresentation . Delivered on time for reasonable price.

I ordered my bouquet online. I order flowers a couple times a year for family in various parts of…read morethe country and typically have success. Not this time. I order the Standard Goodness and Light Bouquet and paid extra for same day delivery. The same day delivery was successful. However, when I saw a picture of the bouquet that arrived it looked more like something I would buy at Food Lion for $13, not a $60 bouquet (that price is before deliver fees, taxes, etc). So incredibly disappointed. I do not recommend this florist.