My husband and I were on our honeymoon from The U.S. and we found this hotel by chance. The staff…read morewas extremely friendly and the location was perfect. There were so many amenities available - like their sauna, gym, and infinity pool. We could have just stayed at the hotel for the entire week without leaving! They even had an in-house movie theatre. We were welcomed with champagne and flowers in our room upon our arrival. The food was also excellent. They have several restaurants but open 4 for the season. My favorite one was their French restaurant. Everything was cooked to perfection and the service was outstanding. My husband and I would love to come back here again the next time we are in Europe.

The worst hotel ever... we were tourists who were visiting the Bürgenstock region..& were lost…read moredriving on their 'private' street. Since we are not familiar with the regional language we couldn't read any signs that couldn't mentioned that that was a private road. When we saw that the raid was blocked we called them from their entrance if they could open the barrier & let us pass cause the road was extremely narrow & impossible for us to back up & NOT safe at all, we even had young kids in our car! But they very sternly refused to open the barrier which forces us to back up our car which couldn't have lead us all to fall off the cliff!! They're very very rude, not cooperative, & definitely not tourist friendly!

Amazing hotel. I found this place six years ago on Instagram and have been wanting to stay ever…read moresince. It's a little hard to get to, but that is the price you pay for such remote beauty. The staff are amazing, the rooms are gorgeous, the views are spectacular, the service is top-notch, and the dining is delicious. I got a corner room on the top floor with two balconies and a window that overlooked further up the mountain. I had the delight on seeing some cows out there on my first morning. I utilized the pool everyday, got a massage at the spa on my second day, and ate at the restaurant onsite everyday for breakfast and dinner. I recommend all of it! It can get chilly out on the terrace, even in summer, so they have thick fur coats at your disposal for when you want to sit outside. There is a smoking/cigar room inside and ability to smoke outside on the terrace. The staff will also bring anything to you anywhere onsite if you just call and ask. They have elevated plastic ware available for poolside dining. Overall, highly recommend!!

We stayed here for 3 nights at the tail end of our European vacation. The view from this hotel is…read moreabsolutely stunning and 100% why we came. It did not disappoint. The rooms were well appointed but I wish they had been a little more cozy and a little less corporate. At breakfast the first morning, my friend and I both ordered the overnight oats. When the dish came we both assumed it was an amuse bouche because the portion size was hilariously small. Like shot glass size. I still giggle when I think about it. It turns out that all the breakfast portions are small because you can order an unlimited amount of dishes and they don't like food waste. While I can certainly appreciate that, it would have been nice if our server had explained that when we placed our order. We were better prepared the next morning. The food overall in Switzerland was just not my favorite. It was good but under seasoned for my taste. My favorite dishes at dinner were probably the carrot coconut soup and the summer salad. The large pool at Villa Honegg is certainly the star of the show. It's heated and open until 11pm and we spent as much time there as we could. The one downside about this hotel is that it is a 20-30 minute drive into down for any activities or reservations at other hotels. It is worth it for the view but know that you need to make plans well in advance for offsite activities.

Just got in yesterday and quite a pleasant experience. The access street is quaint with the hotel…read morelooking pretty majestic for my tastes. Staff was very friendly and helpful. Their English speaking skills were very good and the process was smooth. The next step was to have a ceremonious glass of wine and what a beautiful restaurant with a full separate bar and lounge area. The views are amazing of Lake Luzern and the historic area. Absolutely stunning vies and great experience. So happy Viking put us up here for our first time visit to Switzerland.

We paid $750 a night, and we had no view of Lake Lucerne. For an extra $200 a night we could…read moreupgrade to a lake view room. We declined the extra expense. This hotel was booked through Viking Cruises for the end of our river cruise. It is a beautiful hotel with really good customer service. The morning breakfast was included with our package, and it was very good. Besides the price the other complaint that I had was that the stand-alone shower was smaller than the one on our cruise ship.

Beautiful view, good quality fondue and whole lot of white wine in it lol I felt it burnread more

We came here for fondue. We knew it was $35 per person and it was simply fantastic. Maybe the…read morebest thing I've eaten on my 13th day of vacation and I don't eat much cheese. My wife ordered the large expensive dark beer and absolutely loves it. Yes it's expensive but enjoy one of the best meals you can. Hope you get the server Ivan who is really good.

Table with a view - dinner at #Immensee on lake Zug with the #Rigi and snow capped mountainsread more

Everyone at the front desk was so helpful. I asked a lot of questions about sites to see and places…read moreto go and how to get there and each time I asked it was usually a different front desk person, and they were each super helpful and kind and knew what they were talking about. They gave me a bus pass for free to see more of the city which was great. The hotel is very centrally located being less than 2 minutes from the train station and bus stations and being very close to many of the major sites including museums. Just crossing over a bridge will get you to Old Town super quick, so it was really nice to be so close to everything. I had a bit of an issue around midnight with some of the other hotel guests being loud in the hallway but I gave the front desk a call and they fixed the situation immediately and made sure that if anything else was an issue to let them know and they'd fix it. Super helpful and super kind staff. All around great stay!!

This has to be one of the best places I've stayed at in Europe. It's a small quaint place just 15…read moremin walk from old town and 5 mins from new town. The staff is super friendly and eager to make your stay pleasant and comfortable. The rooms and clean and comfortable with beautiful views windows to look out at. They have shared bathrooms but they are always clean and ready to go. They serve a traditional breakfast here with wonderful breads, cheeses, cereals, sliced meats and fruit. Just what you need to start the day off. I would highly recommend this place to any travelers. I'll definitely stay here again the next time we pass through.

We found this hotel b&b online. There were 4 of us including a 9 year old. We loved the owners…read moreand overall it was an excellent value that included breakfast and only a 15 minute walk to the Old City