I thought my Story and Clark was beyond repair, but Wallace proved me wrong! I had been quoted…read morecrazy rehab processes and prices and had held off for years to rehab this old piano. However, one day I thought I'd give it one more try to find the repairman who could bring this beauty back to her heyday. I found that person in Wallace. I had been told the sound board needed replacement and all the strings would have to be restrung. I was told it would be a minimum three month rehab project. Not only was the sound board in good condition, but the strings just needed some TLC. Wallace replaced all the ivory keys with plastic, as many were missing their overlay and to find exact replacement would be not only costly but almost impossible for a piano of this age, ~1920's. Wallace finished the project on time and on budget. No surprise costs and no delays. He was done installing the keyboard and tuning it within his two week timeframe and will be back in a couple of weeks to fine tune it after it has time to sit and rest. He was professional, on time, and very honest. I believe he not only deserves the five star rating but earned every bit of it. Attached are some before and after photos! Please message me if you have questions. In the first pics you can see the disrepair of the keys and the filth on the strings. The last pictures you can see the beautiful craftsmanship of the new white keys and the restoration of the ebony keys. Also, note the shining copper on the strings and all this restoration resulted in a beautiful sound. No more "twainey" sound.

So, i heard no responds from Mr. Wallace Hall for a 2nd tunning. I texted for a refund of the…read moresecond tunning but he said it's a touch up, not a tunning. So, from what i understand, the touch up is more expensive then the tunning. At this point, i don't trust his service. I believe i was totally scammed by Wallace Hall. If anyone reading this and still used his service, you have been warned.

Fantastic customer service. We are very lucky to have Mid-America Piano in Manhattan KS. Friendly…read moreservice and we had an excellent experience working with Dan. Highly recommend Dan and Mid-America Piano

Lot's of nice pianos but customer service was very pushy. Asking things like our first and last…read morenames and addresses, what it would take to make us make a purchase today and kept following us around. That happened soon after when we walked in. Not sure if that's normal or if it's okay but I was annoyed that I couldn't just look and try the pianos in peace. If I wanted something, I would ask. No need to be so pushy. Quite a turn off.

They were great. Arrived on time and very organized and careful with my belongings. They worked…read morequickly but careful. I'd highly recommend them

Hired them to move a safe. They said it would require three movers instead of two. They arrived and…read moreweren't prepared to move the safe. They didn't bring a dolly or rollers. After about two hours they said they couldn't move the safe. They did not do the job but still charged me full price, no refund, no discount. I do not recommend

If I could give this company 1 million stars I would. This morning I was greeted by the team of :…read moreChris, Joe & John --- these three are a true moving "dream team". With the speed of a cheetah, elegance of a swan and heart of a ....hippo? Lion? (Something with a really sincere big heart!) these guys have it all. Positive, fun, extremely hard working and caring. Moved all of my heavy crap up 4 flights of stairs -- they acted like it was nothing. I climbed the stairs once and almost had a heart attack while drenched in my own tears and sweat. Besides their moving prowess they go the extra mile with customer service : I honestly just fell in love with them. They are outstanding individuals, I truly enjoyed having them with me for the morning. In a nutshell: this was an affordable, incredibly smooth and fantastic moving experience! Thanks Chris, Joe & John!!!! You guys are outstanding !

I would give them a 1/2 star if I could. The majority of my furniture that they moved ended up…read morebroken or damaged in some way. They brought blankets on request but never used them. When there was a pop up shower, they did nothing to protect the furniture. When wrapping the white silk sofa, they dropped the cushions on the muddy floor. They chipped the marble on the coffee table and a concrete outdoor pedestal. They even broke a concrete urn. The movers toward the end were rude and dismissive. When I called the owner to ask how I would be compensated for the items that were damaged or destroyed he agreed to repair 3 items and gave me $50.00 for the urn. He did not repair the 3 items. WARNING: Unless you want your furniture destroyed, DO NOT HIRE THEM!!!!

Great strings, (only solicited through them) But if you…read more get your instrument to be offended or just go to a because they'll offer you more

first of if you give them money to order from them, they'll promise the moon and fight you for your…read moremoney! They wanted to give me a store credit, and not the money you gave them fully paid for the item you needed. It's taken over a month, and still no answer and still NO MONEY! Do business elsewhere if you value what you work hard for.