I thought my Story and Clark was beyond repair, but Wallace proved me wrong! I had been quoted…read morecrazy rehab processes and prices and had held off for years to rehab this old piano. However, one day I thought I'd give it one more try to find the repairman who could bring this beauty back to her heyday. I found that person in Wallace. I had been told the sound board needed replacement and all the strings would have to be restrung. I was told it would be a minimum three month rehab project. Not only was the sound board in good condition, but the strings just needed some TLC. Wallace replaced all the ivory keys with plastic, as many were missing their overlay and to find exact replacement would be not only costly but almost impossible for a piano of this age, ~1920's. Wallace finished the project on time and on budget. No surprise costs and no delays. He was done installing the keyboard and tuning it within his two week timeframe and will be back in a couple of weeks to fine tune it after it has time to sit and rest. He was professional, on time, and very honest. I believe he not only deserves the five star rating but earned every bit of it. Attached are some before and after photos! Please message me if you have questions. In the first pics you can see the disrepair of the keys and the filth on the strings. The last pictures you can see the beautiful craftsmanship of the new white keys and the restoration of the ebony keys. Also, note the shining copper on the strings and all this restoration resulted in a beautiful sound. No more "twainey" sound.

So, i heard no responds from Mr. Wallace Hall for a 2nd tunning. I texted for a refund of the…read moresecond tunning but he said it's a touch up, not a tunning. So, from what i understand, the touch up is more expensive then the tunning. At this point, i don't trust his service. I believe i was totally scammed by Wallace Hall. If anyone reading this and still used his service, you have been warned.

Fantastic customer service. We are very lucky to have Mid-America Piano in Manhattan KS. Friendly…read moreservice and we had an excellent experience working with Dan. Highly recommend Dan and Mid-America Piano

Lot's of nice pianos but customer service was very pushy. Asking things like our first and last…read morenames and addresses, what it would take to make us make a purchase today and kept following us around. That happened soon after when we walked in. Not sure if that's normal or if it's okay but I was annoyed that I couldn't just look and try the pianos in peace. If I wanted something, I would ask. No need to be so pushy. Quite a turn off.

This is the second time in less than a year we used Mighty Movers. The first was moving our of our…read morehome and the second moving items in storage into our new home. Both times the experience was exceptional. Sherry was responsive and helpful. The crew (Steven came both times) was professional, courteous, and hardworking. My thanks to all. I highly recommend Mighty Movers

While going to my storage unit a Mighty Movers crew was there and very unprofessional!!! They were…read morein front of my storage unit...not a problem and figured he would take 5 seconds to move a small box with plastic hangers in it to the side for a second but instead I was told to wait a minute while he went and grabbed a couch to put in the unit he was putting items into! I figured no problem I will scoot the box about a foot over so I can unlock my unit and when I did he loudly said..."Or not...and told me how I was being rough with her items! Then he kept running his mouth and I told him I guess I will see you in KDOC someday since you obviously are unprofessional and rude yourself! Him and the other two workers were then laughing at me about the whole situation while "their" customer witnessed their behavior! When I went outside I took a picture of their moving truck with phone numbers and truck number! While doing this the younger kid of the 3 walked out and I asked if the other workers name really was Tyler and he said No.. I then asked him what it was and he said he didn't know! I said you're working with them all day and you don't know their names? He said nope I'm a minor and he told me I was awfully old to be acting the way I was... just yet another professional behavior! Would NOT recommend if that's how their employees are allowed to be! I've called the company with no phone call back as of yet! Update: I have talked to a lady at Mighty Movers and she said she didn't know what went wrong but that the customer said I was throwing her boxes everywhere and that the kids were professional... so with that which is very untrue because I was about 5 feet from the lady and verified with her at the time that I simply pushed a box of hangers a few inches to unlock my unit and she agreed! As for Mighty Movers, it appears they just take their employees word for it and don't care what the general public views are about their unprofessionalism! Another Update: As you can see by the owners response they are not holding their employees actions accountable! My review will stay posted as is and it is also how they probably have a high rating because they treated those voicing the truth with threats of legal action! In addition I have phone records showing I called a Tommy back twice yesterday and never received a phone call until I could reach out this morning!

If I could give this company 1 million stars I would. This morning I was greeted by the team of :…read moreChris, Joe & John --- these three are a true moving "dream team". With the speed of a cheetah, elegance of a swan and heart of a ....hippo? Lion? (Something with a really sincere big heart!) these guys have it all. Positive, fun, extremely hard working and caring. Moved all of my heavy crap up 4 flights of stairs -- they acted like it was nothing. I climbed the stairs once and almost had a heart attack while drenched in my own tears and sweat. Besides their moving prowess they go the extra mile with customer service : I honestly just fell in love with them. They are outstanding individuals, I truly enjoyed having them with me for the morning. In a nutshell: this was an affordable, incredibly smooth and fantastic moving experience! Thanks Chris, Joe & John!!!! You guys are outstanding !

this company does not deserve even one star. the morning of the move. They called to say they…read morewere short a and not only were they short they were inexperienced. They did not know how to load the truck appropriately. They left us with scratched broken furniture, holes in upholstery, etc. I would never recommend them.

Great strings, (only solicited through them) But if you…read more get your instrument to be offended or just go to a because they'll offer you more

I ordered a microphone windscreen online. It was slow to arrive and was the wrong product. It…read morelooked nothing like the picture on the website or the picture on the receipt that came with the product. Someone only had to look at the receipt while packaging it up to see that it was entirely wrong. The windscreen I received must have been for a very small condenser mic or even a lavalier. I needed one that fit an Audix i5, which is similar in size and shape to the very common Shure sm57. I asked for a replacement and got nothing. I asked for a refund and got nothing. All I get now is silence when I email them.