I thought my Story and Clark was beyond repair, but Wallace proved me wrong! I had been quoted crazy rehab processes and prices and had held off for years to rehab this old piano. However, one day I thought I'd give it one more try to find the repairman who could bring this beauty back to her heyday. I found that person in Wallace. I had been told the sound board needed replacement and all the strings would have to be restrung. I was told it would be a minimum three month rehab project. Not only was the sound board in good condition, but the strings just needed some TLC. Wallace replaced all the ivory keys with plastic, as many were missing their overlay and to find exact replacement would be not only costly but almost impossible for a piano of this age, ~1920's. Wallace finished the project on time and on budget. No surprise costs and no delays. He was done installing the keyboard and tuning it within his two week timeframe and will be back in a couple of weeks to fine tune it after it has time to sit and rest. He was professional, on time, and very honest. I believe he not only deserves the five star rating but earned every bit of it. Attached are some before and after photos! Please message me if you have questions. In the first pics you can see the disrepair of the keys and the filth on the strings. The last pictures you can see the beautiful craftsmanship of the new white keys and the restoration of the ebony keys. Also, note the shining copper on the strings and all this restoration resulted in a beautiful sound. No more "twainey" sound. read more

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So, i heard no responds from Mr. Wallace Hall for a 2nd tunning. I texted for a refund of the second tunning but he said it's a touch up, not a tunning. So, from what i understand, the touch up is more expensive then the tunning. At this point, i don't trust his service. I believe i was totally scammed by Wallace Hall. If anyone reading this and still used his service, you have been warned. read more

Great customer service. Wallace came back the following day when I had a question. Very competitive and fair price. Wallace answer all my questions related to music and piano, very knowledgeable and well understand his craft. Definitely give him a call for piano service. You will be satisfied. read more

Wallace provides honesty and excellence. He returned life to an aged Schiller. The lid needed refinishing as did the piano desk. Felts needed contouring; strings restoring; brass polishing; broken ivories trimmed and polished... All this work, and several tunings were performed by Wallace Hall... This 100+ year old piano has new life, and happy owners. read more

Piano Master Craft - Piano Services Near Me

We are so pleased with the services provided by Piano Master Craft! They renovated our very old (and somewhat neglected) Packard upright piano to pristine condition. Not only is it now beautiful to look at, the sound is breathtaking! Furthermore, Jenny and Wallace are truly wonderful people whom we enjoyed meeting and spending time with! We couldn't be happier with their services! read more

My father gave me a Bosendorfer piano last year that was badly out of tune. I was referred to Piano Master Craft by a close friend who said Wallace was one of the best tuners in So-Cal. Saying Wallace was great would be a understatement, he really takes his time in explaining what the process is and what would be best for 1982 Bosendorfer. This sound is now sublime! Thanks Wallace for the excellent work! See you next tuning. read more

Excellent knowledge and service as always! I made the mistake of using another service on the referral of a friend the last time. I won't be making that mistake again! There is no comparison between the services received and depth of knowledge held. read more

I am so happy that I found Wallace form Piano Master Craft! I have a Baldwin Grand piano that I had recently moved from my parents house into our new house and it was really in need of tuning and quite a bit of other work. I called Piano Master Craft and the next day Wallace was at my house. He is so friendly and knowledgable. My piano is now playing wonderfully thanks to Wallace and his excellent service. I highly recommend contacting Wallace at Piano Master Craft for all of your piano needs!~ read more

My parents gave us an 1974 Yamaha Upright piano, and we, shallowly decided that the older mahogany finish just didn't suit our style. I called around to pretty much every piano refinishing place I could find on Yelp, and Wallace was head and shoulders above the rest. While others were recommending 16 coats of lacquer that would take 4 months and cost more than the piano was worth, Wallace really took the time to listen to our needs, taking into account our budget and recommended an approach that was both economical and resulted in a beautifully finished piano. Note, I have no doubt that if the 16 coat, 4-month process was what we needed (i.e. if I were a concert pianist and/or had a very fancy Steinway or Bosendorfer), Wallace could handle that as effortlessly as he handled our small job. Oh, and did I mention that I was out of the country for most of this process? We coordinated via text and email (Wallace is incredibly responsive) and I came home to a beautiful piano. Thanks, Wallace! Next step -- tuning! read more