I've been using Ted Thompson for maybe a year for regular service of AC & furnace. Even before…read moretheir first visit, Tammy talked me out of paying them for service she knew based on her expertise that I didn't need when I called them to schedule. Rob, the technician I have met, is always friendly and obviously highly competent. Early last night my furnace died in the middle of a spell of sub-freezing temperatures. Rather than calling a 24-hour service, I stuck it out overnight in the house and called Ted Thompson first thing this morning. Rob was out here by 11:30 and had my furnace up and working again in under an hour. Literally a life-saver. I cannot say enough good things about this small but mighty team, but they have my business for life now. FWIW I posted on social media today about how great they are and another complete stranger from the pgh area commented "I know those folks and can confirm. Rob is the best and I could not recommend them enough!!" Strong agree!!

These folks installed my furnace several years ago. Quick, clean and efficient. The owner Tammy is…read moreknowledgeable and customer service oriented. Reasonable pricing and honest service are hallmarks of their business.

The blower motor went on my furnace, and Puskar was highly recommended to me by a friend. I'm so…read morehappy I was steered their way because the Technician was friendly, competent and best of all, HONEST. He had my furnace fixed within 48 hours during the very busiest time of the year, and I appreciate that so much! Very impressed with the service. Thank you Zac!

We had them come and inspect our furnace a few weeks ago and it was put in terms of we will…read moreabsolutely get parts in and fix what needs done but your furnace is 20 years old and there's no guarantee how long it would last. Had a price for a new furnace in minutes. This wasn't a high pressure tactic on their part, we pretty much expected that answer. We opted for the new furnace and they had it in and installed quickly. Well not quick for them - they had to stay pretty much the whole day to do the job to their high standards. We recommend this company to anyone looking for hvac repairs or replacement.

Kevin and team have deep technical knowledge and extensive experience with HVAC. They were able to…read morequickly and accurately diagnose a coil problem with my AC system which was masked by poor installation practices by the original contractor. They replaced the coil and correctly configured the system, making a world of difference in cooling performance. Call these folks if you need highly competent professionals for HVAC work.

I was left high and dry by another company for new furnace, and central air, did very botched up…read morework. Kevin came out, got everything up & running correctly. The other man I thought was honest, left exposed wires, also, no drain for moisture on my brand new furnace, mold all through it, I got bronchitis because of this also. He explained everything thoroughly, my house is cleaner now, I paid this other contractor about 10 thousand dollars, very disappointed in him. So everything is on track. Thanks to Kevin. Thank you very much! Georgianna I

Contractor is a thief. Took monies for a furnace and heat pump and then never completed the work…read more Ran off with thousands of dollars.

Top notch service and communications! Furnace went down and…read moreit was 25 degrees outside. Called him up, and he was willing to come check it out way after hours. Let me know ahead of time when he'd be able to be there and stuck to his word. Got the part and put it in the next morning (Saturday) with no questions asked. Was willing to work with my warranty company as well. I'm a repeat customer and will be again.

The Demilio team was wonderful to work with. They were quick to respond to my service call and…read moreresolved the problem swiftly with no inconvenience.

My furnace was not working, and the company we had used for years said they couldn't come for two…read moredays unless I paid an overtime fee. My house is a duplex, and the tenant wasn't getting heat. Not acceptable. I called Demilio, told them the situation, they arrived within an hour, told me the part I needed was under warranty, and charged me only for labor. I'd have never known it was under warranty! Three hours after the call, the furnace was working again. I'll call them again. Definitely.

Everything went well! On time. Well known business in the community. Excellent service and…read moreprofessionalism.

I have used these guys for years. I have referred others to them. Are we allowed to give a six star…read morereview? While things almost always go well when they're working on it, So far, so good. But I recently had a matter that required them to come back twice. They came back quickly. The third time they fixed it. There was only one bill. How could you ask for better? I only fear that when I have referred them to others and give them a good review, there may be too many people who want them for me to get them as promptly as they always have responded. So far, so good.

I am a first time customer with Dipaola Quality Climate Control for a heating repair on my furnace…read more I called late in the afternoon, spoke to Melissa. She was pleasant and professional and scheduled my appointment for the very next day with details. Tim called me prior to the appointment and was able to arrive earlier than the scheduled time. He quickly diagnosed the problem and made the repair. He was knowledgeable, pleasant, a neat worker, and did a great job! He explained details of the work being done. The amount for the service and quality of the work done was a good value. Excellent Service!

3 reps from Dipaola came here & said I needed a blower motor on the furnace. the first quote was…read more$800, then sent another quote for $1,010.872. I contacted other furnace repairment. I did not need a blower motor.

I called this company for service 3 days ago and left 2 messages and never received a call back. I…read moream originally from Homestead and selling a property. I have used this business many years ago. Quite disappointed of not receiving a callback for service. I have gone to another competitor who may be installing a new furnace on the property. There is much value in a company who shows care of the customer by returning a phone call.

VERY professional, had a tricky situation, lost water in my radiator system without any visible…read moreleak !! They didn't leave until they figured it out (we had to wait for the city to come and turn the main off, so the work was done over 2 days, they even replaced and installed new valves that were not in the original estimate without charging extra !!) There's not enough good things I can say about them, it was cold dirty and wet, I can only imagine how cold their hands were :( Allright, plumber assigned for the rest of my life.