Came here as a walk in. Jen at the counter was soooo overwhelmingly helpful and friendly. They were able to accommodate us as walk in today. The prices are certainly a bit more expensive than the traditional barber however absolutely worth it. I love this place for my hubby. Today we treated my brother in law to a bit of pampering. He was impressed with the service all the way around. Even offered him his favorite 'bourbon & coke'. While my husband and I waited they offered us a drink. I enjoyed a nice sparking water. The customer service is unlike any other barber place we went. Worth every single cent and then some! #Jenwassowonderful read more

Hammer & Nails - Willow Glen - Hubby enjoying a drink while we wait - Barbers Near Me - San Jose, California

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I took my husband here for his birthday and it was such a great experience! The vibe is upscale but still super comfortable, and the staff made him feel really taken care of. He loved the attention to detail, from the grooming service to the relaxing atmosphere--it felt like more than just mani/pedi and facial... it was an experience. He walked out looking fresh and feeling pampered, and I was so glad I chose this spot to celebrate his day. Highly recommend for anyone wanting to treat themselves--or someone special! read more

I wish I had taken pictures--shame on me!--because this place is aesthetically awesome and gives off such a cool, manly vibe. I booked a bunch of spa treatments for my dad here, and wow... it was worth every penny. He had quite a few services done, and when he walked out, it was like he had a whole new pep in his step! He couldn't stop raving about how great everything was--how much better he felt physically and mentally. It even gave him a boost of confidence, which made the whole experience even more special to see as a daughter. When I asked him how he'd rate it, he didn't even hesitate: "100 out of 10." Safe to say, he'll absolutely be back! read more

Disappointing First-Time Experience I got my husband a gift card to Hammer & Nails for Christmas since it looked like a great place to treat himself and enjoy a premium barbershop experience. As a first-time guest, he was supposed to receive a complimentary $60 upgrade that included a haircut, shampoo, conditioning scalp massage, razor outline, aftershave massage, and hot towel. Unfortunately, the experience fell short in almost every way. His barber (a tall redhead) seemed rushed from the start. The session, which was supposed to be around 45 minutes, barely lasted 20 minutes. He had to ask for the shampoo and conditioning--which were supposed to be part of the package--and the scalp massage was quick and not relaxing at all. The razor outline never happened, the neck shave isn't even included, and even the hot towel had to be requested. For a "premium" service, the attention to detail and pampering were just not there. My husband left saying he could've gotten a better cut and experience at Supercuts in 15 minutes. I was glad I didn't load too much money onto his gift card because if the next visit isn't better, he definitely won't be going back. Hammer & Nails has a great concept, but the execution today was mediocre at best. Probably skip unless it's a gift card. read more

I've been using the Luxe service regularly for the past month, after joining the entry-level monthly membership about five months ago. After spending time here, I can confidently say this place is everything I've ever wanted in a modern man cave--complete with top-tier services and an unbeatable atmosphere. From weekly facials, manicures, and pedicures to haircuts and beyond, Luxe has truly become my go-to sanctuary for self-care. Every visit feels like coming home. They even found my favorite Tequila to have it ready for me with each visit. A special shoutout to Frank--he's an absolute rockstar and one of the main reasons I joined. His energy, attention to detail, and commitment to creating a 10/10 experience every time is nothing short of incredible. I couldn't be happier to be a part of this community! read more

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They say they take walk ins but their business is not actually setup for walk in appointments. There was only one barber there and you know that guy is booked solid. They had room for a pedicure but I would have to wait and hour and even though they had 6 chairs they only had two ladies working that one room and only one was actually helping a customer... would not recommend read more

Hi, current member for a few years and very satisfied with the overall level of service and quality. Feedback: I realize this is subjective in that everyone likes different types of music but the last few visits the vibe is off. Can you please please please change up the music and add some '90s grunge / alternative rock, or some '90s-00s hip hop? Today it was a bunch of '80s movies synth pop ballads and even Enya with "Sail Away Sail Away Sail Away" today... really ruined my haircut to be honest and def not a "haircuts for guys" vibe. Just my opinion. If it doesn't change, I'll be wearing AirPods next time. Haha. Also, you guys are a business charging hundreds of dollars off each customer paying for haircut memberships monthly, can you please at least subscribe to the streaming service you're playing the music through so we don't have to sit there and listen to Spotify ads? It's like 8 bucks. Thank you for your consideration. Haircuts are great. read more

I treated my boyfriend, Sean, to a haircut and what an awesome experience! We are new clients. Sean has really thick hair, and Paul C did an epic cut & style for him. Paul C was fun and super experienced! My guy is handsome & with this cut... meow! Highly recommend! Leslie at the check-in is a doll! Super clean and great style in this establishment. 5 stars all the way! read more

Hammer & Nails - Willow Glen - Barbers Near Me - San Jose, California

I hate to leave a bad review but this was very bad service. I'm a first time customer and was so excited to get a beard trim. 15 mins before I was set to have my appointment I got a text that they were running behind 15 mins. No big deal! I waited in my car. I got there on time and proceeded to wait 45 minutes with no end in sight. I eventually asked if I could reschedule but they said they have nothing for today. Maybe this was an off day but they lost a new customer. read more

The good: Nice folks there. Average haircut. The bad: The vibe can be summed up as "trying too hard." Everything just reeks of faux-masculine 2010s barber bullshit. The ugly: Speaking of reeking, they use the absolutely worst smelling shampoo/hair product known to man. Smells like I dunked my head in a vat of Axe body spray. I've washed my hair three times and I can still smell it, like Elaine from the smelly car episode of Seinfeld. I'm getting just desperate enough to try tomato sauce. read more

Horrible service. The subscription model they use here is a scam to try and get additional money from customers for months after they stop coming. My partner went here only to have their feet left *bleeding* by the botch of a pedicure they gave them. They stopped going after that, and after multiple rounds of attempting to cancel the subscription, they were still being charged. They have stolen a ridiculous amount of money from several customers, judging by other reviews. It seems if you attempt to cancel, they simply 'freeze' the subscription and quietly renew it. The audacity to do this to a customer who was INJURED by a service is unbelievable. They state on their website you can only cancel over the phone, so conveniently you can't get anything in writing, and they can 'reinterpret' your request to cancel as a freeze. Naturally contacting anyone who can actually verify your account is truly cancelled is virtually impossible if they decide so. Now after months of ignored attempts at contact they are sending fake texts as though a service has been scheduled and rendered. It has not. This is fraudulent and should be investigated. Bad business practice at the very least. I suspect they will ignore this negative review like they do the others. read more

Been going here for a couple of years and the service has continued to deteriorate. I've had multiple times where I've shown up for appointments and not received a call that it was cancelled and needed to be rescheduled. The guy at the front desk is not helpful at all and a poor communicator. I sat in the waiting room after being told they'd get me in after a scheduling mistake for them then to ask me about moving to the next day. It's frustrating because I liked my barber, but I refuse to pay that much for terrible service. I'll be looking elsewhere for a new barber shop that respects its customers. read more

So I grew my hair out long enough for a specific cut that I wanted. Came in with pictures and video that I had gotten from the Internet and I walked out with my hair completely cut looking like Blanche from the Golden girls. Now I have to grow my hair out again waste of 80 bucks The picture below is what I came in with and my hair was long enough for that cut. So mad and so disappointed. read more

First time in, appointment made same day for a 60 mins, premium bread cut at 3:45. Received a text pushing to 3:55, fine no problem, my next appointment is 5:10. I show up on time, I get a short tour, the place is tiny, so not much to see. Waited 20 minutes, I'm out of time. Walk up to the front desk, tell her I'm leaving, she offers a discount and to find out how much longer. I decline and walk out, mildly disappointed. Do better, don't waste people's time. read more

Love a good shave so wanted to try Hammer and Nails. First time I went my assigned barber was late so switched to another barber but was just okay. Decided to give them another try get shave, haircut and mani/pedi but again running late... barber was just starting shave when I got there on time. Waited 12 minutes even though they said it would 5-6 minutes. Cancelled services, VIP membership leaving to never return. Giving them two stars only because Leslie the front desk person was super nice and pained about the situation. Vibe would have been great if not for scheduling problems. read more

Extremely over priced, often pushing to get you on a reoccurring monthly service plan. It was cool and unique my first time. Cool to offer drinks to customers, but this last time I went, I was offered a cocktail, then front desk said she couldn't give me a drink because of the new manager. It was the new manager fault. Sorry but there are plenty of small owner barbershops to give my patronage than giving my money to a gimmick and chain. read more

Krys is awesome! Helped me figure out how to shape my beard. Also had a great experience getting a pedicure there, very cool lounge feel. Personal TV and headphones. Also very detailed job done. read more

Hammer & Nails - Willow Glen - Barbers Near Me - San Jose, California

I just recently discovered Hammer & Nails Willowglen and had a wonderful experience. Casey was my barber and did an excellent job with rather minimal guidance on my part. The location is next door to the Table on Lincoln in downtown Willowglen. When you walk in you'll notice very cool décor. They have products that they develop in-house (they don't just outsource and slap on a label), offer barber and feet services. Their pricing is interesting. Basically it's a la carte (regular haircut $60'ish, premium cut $90'ish which includes a razer and massage), drinks for a cost, etc. They do offer subscription/membership services that make sense if you go twice a month. Very cool spot. read more

Hammer & Nails - Willow Glen - Willow Glen location. Cool vibe. - Barbers Near Me - San Jose, California

We made an appointment for my son for 4:30pm. We waited for more than 20 minutes before we were told that the barber was running late. They knew he was running late and could have been notified before we arrived, when we arrived, or at any point while we were waiting. I'm very disappointed in the customer service. read more

My regular haircut place in downtown San Jose was not available for a last minute appointment, and that's when I stumbled on Hammer & Nails. Loved the atmosphere and experience (the complementary drink was nice), and the cut was done exactly to my specifications from Tristan. Not sure if I can spring for the membership, but this is a solid option for anyone looking to level up their grooming game in 2022. read more

My son is in town for Christmas after trying to book at our local we decided to try something new I found hammer and nails on Yelp. They have the availability. When we arrived we greeted by two young ladies at the front that are friendly and knowledgeable and my son said that the hairstylist is a perfectionist and he enjoyed her precision (Cassie). My son walked out with an attractive fresh cut! Thank you he will be back! read more

Hammer & Nails - Willow Glen - Barbers Near Me - San Jose, California

I was able to join in one the first day this past Saturday. What a pleasurable experience! I had signed up for their monthly subscription and got my first Pedicure (with special attention to my Diabetic needs) followed by an excellent hair cut. Just what I needed, all was COVID-19 sensitive and very comfortable/ relaxing. Glad I will be treating myself this well every month. read more

Hammer & Nails - Willow Glen - Entrance on Lincoln Avenue - Barbers Near Me - San Jose, California

Surprised my fiancé for his 50th birthday. From making the reservation to the day of service everyone was so helpful and patient as I couldn't decide on which service to get. I suppose that's what's great is you can try a different service each time you come. Haven't seen this man smile so much in a while and it's thanks to the amazing staff at Hammer and Nails Grooming Willow Glen. read more

Hammer & Nails - Willow Glen - My fiancé with a beer in hand and his amazing barber. - Barbers Near Me - San Jose, California

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This place masquerades as a legitimate shop but honestly you'd get a better cut from a friend in a garage somewhere I asked for a fade and the barber barely even cut my hair. If it wasn't a free cut because they already messed up my last one, I'd have walked out read more

Keith. Is. Amazing. I left feeling fresh! I will tell you that it is pricey, BUT it is so worth it! And here is why: 1.) Complimentary adult beverages (YEAH COMPLIMENTARY). I didn't partake as it was 10am on a Friday, but I may plan a pregame there one Saturday 2.) The atmosphere is fun! All of the employees were happy and laughing with one another and really made for a comfortable atmosphere. 3.) Keith. Is. Amazing! He is the general manager, so he doesn't always cut hair so I got super lucky! Also, we had a lot in common having both lived in New Orleans, the NYC area, and now San Jose. They offer so much more than haircuts. Waxing, manicures, pedicures, facials... You name it! Again, they're a bit pricey, but 100% worth it even if to just treat yourself from time to time. Major thanks to Keith!! read more

Listen to clients, I asked for mid-fade and little cut on the top, but the barber gave me a high fade and short on the top

Interesting design and ambience but low quality (at best) with obscene prices. If you want to pay premium for the vibes go ahead but if you actually need a good haircut think twice. read more

I took my son here today for a haircut. As soon as we walked in we were greeted by the friendly front desk women and offered a brief tour. My son said, " This place is Nice!" My son has wavy tween hair with lots of calics. He received a REAL haircut and now I know it won't grow in all crazy. If you want a very positive experience and a good haircut co.e to Hammer and Nails. No more barber shop for us. read more

This is a place for men to relax, unwind and enjoy professional grooming services while sipping a delicious bourbon! I had the extreme pleasure of being attended by Jasmin, who is an expert at beard grooming. She listened to my requests and made sure I was happy with the final work. The location is pleasantly located along Willow Glen, with lots of stores and restaurants to grab a bit before or after. I have been going to this store for almost a year and it keeps getting better. Even despite the occasional difficult employee, expertly handled by the staff. Sabrina is a great help with scheduling appointments. Do yourself a favor, schedule a haircut and shave/trim at this place. You will walk away feeling clean, sharp and ready for the work week. read more

This is a great place all the people know exactly what to do to give a man a haircut shave I highly recommend it

This Spa for Men knows how to deliver a great experience. The host staff provide a wonderful greeting to their clean entry area by checking you in promptly, then offer a beverage of choice, water, soda, and most importantly whiskey or bourbon. All the barbers are knowledgeable, super friendly, and eager to meet the client expectations. I have utilized a variety of barbers that have provided a good service. My chosen barber, Javier, has a lot of experience and provides more than just haircare services. He provides information on products, styles, and equipment. Javier has really blown me away with his professionalism and his commitment to meeting my needs. The recent promotion of Connor as the manager is great decision. He is personable, knowledgeable, and has a great smile. I love this location and have been utilizing their package services since day one. Don't wait, check this place out! read more

Casey cuts the best hair and is an incredible barber. Would highly recommend her. She is great at what she does and takes her craft very seriously. Would recommend coming here for just the haircuts though. Not a big fan of the pedicures. read more

Granted everyone was friendly and the location itself is well kept, but they rushed an appointment I made for my boyfriend to celebrate his birthday and took a whole chunk of hair out of his beard. It is inexcusable to treat your customers this way. I surprised him by purchasing a membership through them as well with high hopes after reading about all the positive Yelp reviews. Needless to say, I will be canceling this membership as they clearly care more about quantity over quality. read more

Hammer & Nails - Willow Glen - The huge "chunk" removed during his beard grooming appointment. - Barbers Near Me - San Jose, California

Been here 3 times, received 2 cuts. First visit, the haircut was great but I was the first appointment of the day and the place had not been cleaned at all from the day before including the station I was at. Second visit was good all around. Third visit, I had a 10:30 so pretty early in the day still. I waited almost a half hour past my time, when the nice person up front apologized and offered a discount for the wait. I waited a few more minutes before noticing that the person who would be working with me was not even close to being ready, so I had to leave. Very disappointing. If you can't keep your commitments, you need to communicate that so a customer can get on with their day. read more

Well this turned out horribly. Let me begin by saying the staff is uber friendly and hospitable. They do go out of their way to make sure you have a nice experience. I schedule a manicure and beard trim. Mani was good. No issue. Cant remember the young lady's name but very sweet and did a good job overall. Mike the barber....awesome dude but should never cut/trim beards. I asked for a trim and shape. I even showed him a photo for reference. He hacked my mustached and raised it off my lip and cut it crooked to boot. Then he trimmed the beard...one side is longer than the other and the cheeks are crooked. I only noticed this when I got home and had a better look at it. I am sorry but this is awful. Can't even correct this. I know it hair and it will grow back but I paid for this.... Sorry Hammer & Nails, you just lost me as a customer. read more

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Shirley is so meticulous and cares that the eyebrows match the face. I get compliments on them, and she goes over and beyond. she is a nice person and creates a positive vibe, trying to best help your eyebrows look good for your face. I would go to Shirley for wax and eyebrows. read more

Well... after searching for a haircut place for so long I finally decided to give this place a whirl. Very good ratings although not a very great experience.. Upon walking in for my appointment I was asked my name and then left in the waiting area. The person who was going to cut my hair showed up there after. Had a not so good feeling about getting my haircut with particular person. I asked for a combover with a fade and skin on the lower bottom . I got a zero instead and the lighting isn't to great in there so once I got home I could see little hairs and also not exactly the haircut I wanted. The reviews on yelp mention you get complimentary drinks which I though was cool. I wasn't offered no type of beverage, I really don't care if it was free or I'd have to buy a beer which I have no problem doing so. But the fact they advertise this and are not consistent with all clients is a major downfall.. Not sure if it's a race thing or not. As they were not to busy at the moment. But 2 different clients came in after me and guess what. I see them with a glass of wine and the other one gets an 805 beer handed to him. Yeah they were white so again not sure if there is some preference going on but most defiently not coming back again. Not to mention the overall price for a haircut and a beard trim came out to $130. Ridiculous. Will definitely make sure to spread the word about their false advertisement and race preference. Also I don't get the full service experience but yes they do offer me a plan to spend $96 for a loyalty program they have. Lol so funny. No thanks. read more

H&N is a great place for your one stop grooming shop for men. Their subscription model makes it easy and effortless. Environment is a perfect cave environment. Many TVs to help you stay in touch with sports, news, shows. Great selection of drink refreshers. Great . Parking in on the right or north part of the building. read more

Hammer & Nails - Willow Glen - Oban 14yo is missing (that's what I chose). Organic vodka on the bottom blue. - Barbers Near Me - San Jose, California

Atmosphere: Neutral in the best way! What I mean by that is if you're a guy who wants to try a manicure or pedicure for the first time. They have a separate room away from the barbershop where you can enjoy a drink and watch sports with provided headphones. Basically just relax without the potential eyes wandering. I haven't done this myself, but I'm considering because I like the vibes of the place! Barbershop: This area reminds me of a log cabin feeling like cozy but updated with personal sized TVs for each booth. Just like hammer and nails, it goes together and just feels right. The barber Casey was very accommodating and knowledgeable about what I wanted and gave feedback if it was possible due to me having very thick and straight hair. I wanted an undercut and it went smoothly! My hair looked how I describe it to her so I appreciate that. read more

Hammer and Nails offers such a cool service, and Paul was awesome! He is a super laid back dude with intention, precision, and care as he cuts hair. Would highly recommend you tackle your grooming needs at this relaxation destination! read more