Update to my original review: I was contacted directly by both the General Manager and the Owner after my original review, and I really appreciate how they handled the situation. They rearranged the schedule to fit me in at 4 PM today and were even able to squeeze in a pedicure. They couldn't fit in the manicure as well, but honestly, that's completely understandable considering they were already going out of their way to accommodate me. More importantly, they acknowledged my complaints instead of brushing them off and did everything they could to make things right. I'm more than grateful for the follow-up and the effort they put into turning around my experience. To me, taking customer feedback seriously and actually using it to improve the business is what keeps customers coming back. I'm still not a fan of the AI assistant, and I hope that's something they continue to work on. I know changes like that won't happen overnight, but hopefully with enough customer feedback, improvements will come. Overall, I really appreciate how the General Manager and Owner responded and handled the situation. They definitely turned what started as a frustrating experience into a much more positive one, and that deserves to be acknowledged too. read more

7/24/26 So this was my first time here. My cousin goes here and has a membership and had credits that he was able to give to me so that I could come try the place out. See what it was all about and it did not disappoint. I've been looking for a really good barber to do fade and fade my beard and so forth and I wanted to try this place out. Mateo was my barber. I hope I'm spelling that right. He was great. I was able to show him pictures of what my sister-in-law does from California who is a barber and he was able to do exactly what I wanted. I thought it was really cool that you get a complementary drink too. It's a very cool vibe. Very chill good music playing. Really nice big shop. It can be a little bit on the pricier side but if you do a monthly and wanna get your haircut / beard trim a couple times a month then it's worth it. I can't remember the Manager's name, but he explained everything to me and showed me all the different options and it is very cool. You can earn credits that roll over as well to use for different options they have as well. It's best to go in and see what they have to offer and see the shop. Very nice . I will be back read more

Hammer & Nails - The Summit - Front Entrance - Barbers Near Me - Reno, Nevada

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This is a men's retreat, no skirts please. Finally, a spot for a little self care with a full bar and sports everywhere. I've had a pedicure, a haircut and a manicure (first in 30 years!). The nail treatments in any other spa just cater to women and are just an uncomfortable experience for men. And the monthly membership is a bargain, $88 for 2 treatments? Of course I'm a member. read more

The staff is always very welcoming and prompt. I would recommend them to anyone I know.

Very friendly staff and complimentary beverage on my first visit. Recommended their monthly membership, but weren't pushy about it. Laid back environment was nice. The haircut received was good. Wasn't rushed. read more

Hammer & Nails - The Summit - Entry - Barbers Near Me - Reno, Nevada

From the outside, the shop looks pretty small, but once you walk in, it's actually super spacious and really nice inside. I was greeted right away by the concierge and even offered a drink, which was a great first impression. Didn't have to wait at all either, which I appreciated. Kimi was awesome. She was super nice, gave me a quick tour of the place, and made me feel comfortable right away. She was really gentle, asked exactly what I wanted, and explained everything she was doing. You can tell she knows what she's doing. Very professional but also fun and easy to talk to! The whole experience was relaxing and I'm really happy with how the haircut turned out. The lavender-infused hot towel at the end was such a nice touch and honestly the cherry on top. Definitely recommend this place. You should check the place out and book with Kimi!! (: read more

It wasn't the haircut my son wanted and the barber didn't seem interested in fixing it. I've heard mixed reviews so it probably very barber specific. Wish they were more consistent. read more

The vibe of the place is great. They take care of me and my son and the service is great! People working on the place go above and beyond to make you feel great read more

This is my new haircut place. 2nd visit in and I am well satisfied with my cut and experience. This place has class, without the pompous attitude. I've felt very welcomed by the staff, and both barbers I have tried have done an excellent job. I am considering a membership here because I really did enjoy what I paid for and want to try some different things. read more

Hammer & Nails - The Summit - Barbers Near Me - Reno, Nevada

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Gentleman have you ever wondered why your wife/girlfriend would ever pay more for haircuts manicures or facials ? Well take a minute or two and head over to Hammer & Nail for the experience of knowing why she does. While it's truly a man's house of beards shaves foot care and yes even facials it's crazy good Flat screens lounging seating yup you guessed it even a beer is all part of your visit. Here's the kicker prices are what you might pay elsewhere. I especially liked the atmosphere the closest place to what the old time men's club once were ..... less the Cigars read more

Such a cool place for a haircut and beard groom!! It was my first time here so I got a complementary drink of my choice while I had my hair cut and washed! They also play good music the whole time too! I'm so excited to finally find a cool barber shop! Cant wait for my next appointment! read more

Hammer & Nails - The Summit - Barbers Near Me - Reno, Nevada

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Booked two weeks ago. Scheduled 4 services. You only get to choose arrival time so expected that they would bundle his services. The artist "forgot" the main part of the PREMIUM BEARD SERVICE, and told my husband we only paid for the basic. He was then told to come back in an hour for the rest of his services. Needless to say we cancelled the rest of the services and they didn't charge for the beard service. So unfortunate as this was supposed to be his valentines spa day, turned into 45 min haircut. read more

Hammer & Nails - The Summit - Scheduled services - Barbers Near Me - Reno, Nevada

Shoutout to Alyssa and Jack! I trusted them with my hair, beard, nose and nails the day of my wedding and they did not disappoint! Always have a great experience when I come in and haven't started going to the new hammer and nails closer to me because of these two. 5 stars! read more

Hammer & Nails - The Summit - Photo from my wedding with my fresh haircut! - Barbers Near Me - Reno, Nevada

Standard hair cut is worth every penny. Staff is amazing, friendly, and genuinely care about the experience. Pleasantly surprised by the amount of services offered. read more

I had the great pleasure of visiting Hammer and Nails for a haircut and they turned me from a first-visit customer to a return customer. I couldn't help but notice how nice, helpful, and prompt Kim (the manager) was. She was a delight to speak to on the phone and when I was in the salon, she was cool, calm, and collected despite being very busy. She gave me the membership sales pitch in a friendly, non-pushy way. I really appreciated that. Then I met Kimmy, my stylist. Wow!!!! I am so happy I did. She gave me the most amazing hair cut I've had in a long time. Her attention to detail, her precision, and her expertise are things I've been looking for in other stylists for years but haven't found.... Until today. She is my new stylist for sure! The facilities are top notch and any guy can appreciate the setup they have.... TVs at every station, big screens in the lounge, big screens in the mani/pedi area. Full bar; both alcoholic and non-alcoholic. To top it off... all for a reasonable price. I'm beyond happy that today went how it went. I found a new barber and a great business to visit. Thank you Kim and Kimmy!!! read more

I'm not sure why I haven't reviewed my favorite spot! I look forward to getting to come here. Not only is the concept genius, the service is exceptional. I've seen all three of the barbers at this point, and Miguel, Jack, and Avery are all excellent at what they do. They're all relatable, kind, and they care about doing a great job. I've also seen several of the cosmetologists that specialize in nail care, and they've all been great. I want to give a special shout out to Sinai (so sorry if I spelled this incorrectly!). She is an absolute rockstar. She is so kind, and she remembers everyone that goes in there. I was a manager for a long time, and I know that she is the kind of employee you find maybe one-in-a-thousand times. I also love their scheduling system and the app. You can book an appointment really easily, and you don't have to wait a week or more to get in (unlike other barber shops in town.) You can also choose the provider you want to see. I really appreciate how easy it is to get an appointment booked or changed. Overall, Hammer and Nails demonstrates the age-old adage that you get what you pay for. The membership is a pretty good value, and you get amazing service (and a free drink!) every time you go. If it's in your budget, do yourself a favor and give them a try. read more

This place is fantastic. Great vibe, great atmosphere and great people and had a wonder experience. Really enjoyed it and will be going back regularly. Check it out!!! read more

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I'd give this a 5-star but I've yet to use the services. The staff were very friendly and helpful. I received a tour and wow the place is amazing. Much larger than you'd expect. Very clean and inviting. There's multiple rooms which was very cool. Even the bathroom was well stocked. They have a nice lounge and bar area. All grooming areas were well maintained and spacious. All areas had their own TVs. It really was amazing to see. Hope their services are just as wonderful. I'll do a follow-up for sure. read more

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Exceptional service, follow-through, customer appreciation and operator professionalism. My stylist will always be Leticia who goes above and beyond to do a fantastic job, is courteous and highly skilled. Absolutely a return customer. read more

Now this is living! I had heard a whisper of Hammer and Nails from others in the past but never gave it much thought. So finally a trusted friend told me go give it a look while we were next door at X Golf. So I went over to check it out and was throughly impressed. Just so happen to bump into the owners while I was there and him & his wife gave me and my wife the full tour. Really impressive place! I signed up for the classic membership on the spot and have already used one credit for a foot service. So far- so good! Side note: I tried to get in Sunday but they were booked solid. Suggest downloading the app and booking out a bit if you want the weekends. Joined the waiting list from the app for Sunday but wasn't able to get in. Got a call from Erin late Sunday asking if I'd like to book for Monday. Nice personal touch to have someone reach out like that I thought. Monday wasn't an option for me and they are closed Tuesdays so I booked first thing on Wednesday and got right in and out. Enjoyed a nice & cold VOSS sparkling water while Tish took care of my talons. Oh and I got a little beard tune-up too. Overall I was happy and am looking forward to my next visit. From the ownership to the staff, all great local folks and happy to patronage this establishment! read more

I mean wow... From the owners to the service teams, The Summit has a great resource in the Hammer & Nails crew there. I recently needed a last min haircut and the experience was five star - I was welcomed with a cocktail and walked out with every follicle dialed & done right. This group's offerings warrant five stars, and the reason I am writing this review is because of the service. The experience was similar to catching up with old friends, the talent was top notch and all recommendations were on point. Thank you H&N team for taking such great care of me. Five stars, would recommend!! read more

Overpriced Great Clips that requires birthdate, email, phone number and first born to setup a $55 appointment and is more stylists, scented shampoos and manicures than barbers. I'm sure it works for some folks and I'm sure some people will love it, but was a little underwhelming when you're just looking for a haircut and expecting a true high-end barbershop read more

Great concept, lackluster execution. (I am a VIP founding Member, was I should say) From start to finish this "experience" felt like it wasn't going to go well. I walked in for my 2pm appt, the lounge was filled with employees so guess what? I had no where to sit. Drink menu was terrible. This is supposed to be a "luxury" experience yet it felt like sports clips with cheap alcohol. The employees are BSing and loud up front - there goes relaxing experience. 2:20 before I start actually getting my haircut, so no respect for my time in a place that was empty. Now my services I paid for explains a master barber experience, yet I'm getting my haircut by a cosmetologist that doesn't specifically specialized in men's hair. (Like sports clips, wow). The overuse of aromatics to give you a "luxury" experience is unbearable. Employees walking back and forth aimlessly seems to be the norm. Idk why this bothered but now that I was bothered. I noticed everything haha I couldn't wait for this whole thing to be over. Arriving at 2 and it's not 3:30 and I'm still not done. Literally missing 2 other appts I had to do. Save your money, if you want this experience go to sports clip and drink a tall can in your car. Might be more fun. I cancelled my membership immediately - it's been a short time since they opened but from the guys I work with, none had a good experience. At 275 for a luxe experience I can fly to LA and get a better haircut all for less than 275. read more

This is a very impressive shop! I called ahead and made an appointment as a first time customer. I had no idea what to expect. I walk in, and I am immediately greeted with a smile and a tour of the shop. Everything is put together and very clean. The vibe is relaxing and modern. I was handed a drink as one of the ladies up front explained how their haircuts work and took the time to answer any of my questions about their different memberships. I sit down with my barber Cody and he greets me with a smile and we start talking about how I wanted my hair cut. He takes the time to ask me clarifying questions to really understand what I wanted. Cody wasn't going to stop until my hair was perfect! We also had great conversation. Needless to say, I now have a membership with them and I look forward to my next appointment! read more

My first visit to Hammer & Nails was incredible! Friends of mine recommended it to me, and I'm sold. As soon as you walk in, the space instantly impresses with its clean & modern look. The thing that impressed me the most was the TVs, with every chair & bar space having ample TVs for sports watching before, during, and after your service. Along with that, the bar options were also great. Not only is the space great, but so is the service. I had never had a professional shave before, and I'm going to have a hard time not coming back. My shave was very enjoyable, quick, and the results were great, my beard had never looked better. I ended up buying my dad a membership for a month for Christmas, perfect gift! 100% recommend to any family & friend. read more

Great service with Kimmie , today . Would recommend to all in need of a great hair cut . Facial was relaxing , waxing of ears and nose perfect . read more

I recently had the pleasure of visiting Hammer and Nails, and I must say it was an outstanding experience from start to finish. As a discerning customer, I hold high standards when it comes to the quality of a haircut, and I'm delighted to share that Hammer and Nails exceeded all my expectations. First and foremost, the quality of the haircut from Janae was exceptional. The skilled barbers at Hammer and Nails demonstrated their expertise and precision, leaving me with a polished and stylish look that perfectly suited my preferences. It's evident that they are passionate about their craft and take great pride in delivering top-notch results. One of the standout features of my visit was the use of heated towels. Not only did this add a touch of luxury to the experience, but it also provided a soothing and relaxing sensation. The heated towels enhanced the overall comfort and pampering aspect of the visit, making it a truly indulgent and enjoyable session. I also had the pleasure of experiencing a delightful neck and shoulder massage. The barbers at Hammer and Nails possess incredible talent when it comes to providing a rejuvenating massage that eased tension and allowed me to unwind during the service. It was a truly therapeutic experience that left me feeling refreshed and energized. To my surprise and delight, the salon also offers facial treatments. The facial offered at Hammer and Nails was a game-changer. The skilled cosmetologist Garrett thoroughly assessed my skin's needs and tailored the treatment accordingly. They used high-quality products that left my skin feeling nourished, hydrated, and rejuvenated. It was a highly personalized and transformative skincare experience. Lastly, the complimentary whiskey was the perfect finishing touch. As I relaxed in the comfortable surroundings of the salon, sipping on a fine whiskey, I felt like a VIP. It's the little details like this that set Hammer and Nails apart from the rest. Did you notice the company logo on the ice cubes? Overall, my visit to Hammer and Nails Barber Salon was nothing short of exceptional. The quality of the premium haircut was second to none, the use of heated towels added an extra touch of luxury, the massage was rejuvenating, the facial was transformative, and the complimentary whiskey provided the perfect finishing touch. The staff's professionalism, attention to detail, and commitment to customer satisfaction truly make this salon a cut above the rest. I wholeheartedly recommend Hammer and Nails Barber Salon to anyone seeking a premium grooming experience that combines style, relaxation, and personalized attention. Book an appointment today, and prepare to be impressed. read more

So I gave this a few days to gather my thoughts on what's billed as a "premium experience" for guys. Let's break it down into skill of the barber, experience of the salon, and overall impression. The barber - so I booked a "premium cut". I'm older and have been lucky in having some really great barbers cut my hair over the years. The guy that gave me the "premium cut" has been doing this for 1 1/2 years..... The upside is that he has some skill and talent.. and cares about his work. The downside is that he's still learning, and for a "premium cut" I'd prefer someone who's further up the experience ladder and is more knowledgable and skilled in his craft. I'd give my haircut a C+ The salon "experience" - I'd give this a D- and maybe an F..... I wasn't welcomed, or given a tour, or informed about the services available. Just shown to the chair. If this is going to be an "experience" kind of place then they really gotta up their game. The place has only been open 3-4 weeks and it already appears dark and dirty.. Really not good and frankly waaaay overpriced. Overall - I think the guy that cut my hair deserves another run at it, because I think he cares about doing a good job. On the other hand, there are a lot of options for spending $100 to get a haircut in a nice and welcoming environment from someone with skill and experience. read more

I was not happy with the premium haircut I was given. I didn't feel the quality was what was advertised. Apparently there is a difference between what the stylist and barbers can do. I'm used to barbers and was expecting a more finishing detail. I was very disappointed in the haircut and service but after speaking to the manager they refunded my service and offered to reschedule me with a barber in the future. I'm hoping for a better outcome in the future. The facility is nice and the staff is friendly. read more

I just got a membership - and I am, already, thrilled. My wife and I were at the Summit last Saturday, when I remembered seeing ads for a new Men's Grooming Salon at the Summit Mall, so I wanted to check it out! I had been to other places that cater, largely, to men - but, I was so much more impressed with Hammer & Nails. My wife and I walked in and were instantly greeted with a warm smile and hello. We were quickly offered a tour and a complimentary drink. The facility is awesome - with a comfortable lounge area near the bar, a separate area for the hair and beard services, and then feet and hands services in another area. It was all very clean, elegant-looking, and accessible. Accessibility matters to me a lot, given that I am a wheelchair user, and I was very impressed with Hammer & Nails in this area - which I will give more details on later. After our VERY INFORMATIVE and just plain-ol pleasant tour, the membership options were explained, all of my questions were answered, and everything was very clear. I signed up, that day, for the VIP level membership that provides 3 Premium Services per month, and an additional add-on free-of-charge for $189. After I signed up for my membership, I was offered, right away, to book! So I did! And this is where I was really sold... As I said before, I had been given a tour, and, while on my tour, I passed by one of their barbers - Avery. I said a quick "Hello" and moved on. When I was signing up for a membership, the question of getting set up with a barber came up - Well, Avery was up front at the time, and eagerly offered to take care of me! I loved the enthusiasm and eagerness! I loved that someone WANTED to "Claim me" and provide this service. So, I came back the very next day, and MAN...was I pleased. I roll inside, and the same lady who had offered me a complimentary drink the day before remembers me, and offers me the same again, to enjoy during my service. I took her up on the offer, got my drink, and Avery took me right away back to the chair. I also want to mention that I appreciate when my being in a wheelchair is not seen as something to be afraid of - Avery was incredible in this area; He did not hesitate to offer to help me transfer in-to and out-of the barber chair, the barber chair itself was super-accessible, and I was extremely comfortable. And the services! I knew that this was going to be a service - I had no idea this was going to be an experience! Avery was very helpful in asking what I wanted - I showed him a picture, he asked a few other questions, and he checked in on me, making sure that everything was as I was expecting, regularly. And then came the moisturizing cream and cold towel...and the other creams and hot towel...and a clay mask and another hot towel! It was all an incredible service! all the while, Avery was informative, personable, friendly, and always checking on one me - whether it be about my service, or just to let me take a break and enjoy my complimentary drink! I am very pleased with my experience - so much so that I am, already, talking to friends and family about this place, AND, will be bringing a friend in to have a service as soon as I can. Thank you, Hammer & Nails - Summit: For the environment, experience, and being willing to accommodate and assist me with my handicap, all while maintaining my dignity. I never felt like I was mistreated or even treated differently. Thank you. read more

I had a great experience here. I like the concept and ambience. I've had 2 cuts and a pedicure. Nicole did my pedicure and was especially awesome and friendly. Dee did a great job with the haircut. read more

The aesthetics of Hammer and Nails is really pleasing. The services with the Jack and Allison that I received were great. I really enjoy the options of beverages, liquor included. I added a monthly package and look forward to seeing the growth of this location. read more

My husband loves this place to get his hair cut and a pedicure and manicure. The place is so perfect for men to get their handsome on

Best barber shop I have been too. Upscale vibe, great drink selections, same day openings.

Shout out to Juliana for a wonderful first time experience! From manicure to haircut she exceeded all expectations and I left feeling refreshed and well taken care of! Overall great vibes from the staff and a welcoming atmosphere. Looking forward to my next visit here! read more

My teen daughter visited Hammer & Nails with her dad for a Daddy Daughter spa day. They really enjoyed their services and want to come back again. My husband had his beard trimmed and lined up while my daughter had a pedicure with a paraffin wax treatment. The products smelled so good that I bought the facial moisturizer for myself (it smells like oranges). Everything was clean and inviting in the shop. The chairs are soft leather and the décor is pretty swanky. They have televisions that you can watch during your appointments. There is also a bar to grab drinks with friends. They have some cool looking products that would make great gifts. The staff was warm and welcoming and checked my family in right away. No one cared that I wanted to take a bunch of pictures to capture their Daddy Daughter date. They also let me smell the products before buying them. This was such a fun experience. We will all be going back for more services. read more

I recently had an incredible experience at Hammer and Nails grooming for guys in South Reno. The hot shave and haircut were top-notch, providing both relaxation and a fantastic result. The attention to detail and dedication to men's overall grooming needs set this place apart. The atmosphere is far from typical haircut spots, emphasizing genuine care for every aspect of men's grooming. The quote from their website perfectly captures the essence of the experience. Cheers to Hammer and Nails for delivering an epic grooming service - truly a five-star experience! Jack handled my services and he's a total pro!! read more

Best barbershop in town by far! From the moment we walked in to hammer and nails we were greeted and given a tour. Both my son and I got our haircut by Miguel and while I was waiting for Miguel to cut my son's hair, they offered me a drink. I then toured the rest of the barbershop and it is so much larger than you would think from just looking at it from the outside. They have a great Barber area in the front, going a little deeper they've got more of a salon area and then all the way in the back they have a hand and foot area where you can get Mani pedi, along with large screen, TVs and noise-canceling headphones. Let me tell you, I have received so many compliments about my haircut as well as my son. After the amazing haircut, and the straight razor shave on the back of my neck, they gave me a shampoo and a style and I was out there looking sharp. You definitely wanted to check this place out and get a high quality haircut of your own. Next time I'm gonna try the Mani Pedi and totally pamper myself. read more

From the start the service was amazing! Super friendly staff, and my hair and face was revolutionized after my treatment! Definitely recommend to everyone come by you will not regret it! read more

Wow! Jack de Clippa was my barber, but first, what amazing customer service by the lovely ladies at the counter. Without a doubt, this was first class service and I felt like a VIP throughout the entire experience. I just got my haircut yesterday and received compliments even today. The razor work was exceptional. I never thought a law enforcement/military fade could look so high-end. Thank you Jack and thank you Hammer & Nails!!! read more