Incredible staff and office from the front desk to the assisting medical staff…read more Dr. Shapiro was patient and kind and offered us quality time (did not feel rushed) by answering all of our questions. My daughter asked: why are you naming some of my teeth numbers and others letters? Dr. Shapiro kindly answerd "Letters are the baby teeth you still have and numbers are your grown up teeth" Even when we had differing opinions on care planning for my daughter's teeth she was respectful and understanding of my views. They also included my daughter in the care and planning of her dental care by offering choices of toothpastes like Bugglegum, Apple, Orange, and grape. They have a ceiling television with programs catered to children. The office is super clean and absolutely adorable. My daughter loved the practice.

We had previously been very happy with this practice and found scheduling to be fairly easy…read more Unfortunately, that has changed. When we called to schedule a cleaning after our child reported tooth pain, we were told the next available appointment was more than three months out and that we could only be placed on a waitlist. We ended up finding another dental provider who was able to see us the same week and discovered a cavity. We have also had billing issues here in the past. Given the scheduling problems and previous concerns, we will not be returning.

Professional, reasonable and patient friendly. I had taken my kids to the "monkey doctor" over 20…read moreyears ago, but never actually became a steady patient myself until very recently. My kids, as adults now, still go regularly because they will actually provide nitrous for cleaning as well as cavities. Each time I've visited, I was taken within minutes of checking in. The doctors and assistants are very friendly, explaining all the details of the visit. They were known as the monkey doctor since they do have monkeys in cages. Kids must really love this place. They have a miniature playground in the waiting area. All kids leave with balloons. Maybe even some parents as well. The facility is very deceiving in size. While it looks like an old schoolhouse, inside is like a maze with many hallways, patient rooms and offices. They use email for online appointment confirmations.

First, very overpriced for all dental work. My 9 year old who never had a cavity went there for a…read morecleaning. The dentist came out telling me she had two cavities- one being so bad it needed a root canal and crown on a baby tooth that would be coming out this or next year. I took my daughter to get a second opinion. She had one very small cavity that was filled without numbing. This place is horrible. To actually try to do unnecessary dental work on children is disgusting.

They bypassed getting pre-approval from insurance for a deep cleaning procedure, assuring me that…read morethey had an agreement with the insurance company that it would be okay. I paid the 20% copayment and went forward with the procedure. Weeks later I am informed that the cleaning was NOT APPROVED by insurance and they give me the bill for the remaining 80%. They made no attempt to appeal the decision of the insurance company nor offered me any kind of discount to lessen the financial burden they put on me. Fine, take my money, but from now on my family and I will be getting our teeth cleaned elsewhere.

these are the facts…read more this office sent me a bill for over a hundred dollars probably after it was denied by Medicaid. I received this bill while homeless. all services rendered to me were covered by Medicaid, as I was eligible to the best of my knowledge. this will now go on a credit report if unpaid. this will perpetuate poverty at least for me. doctors who accept medicaid and other larger health care facilities in my humble opinion should accept it period. having the patient especially ones that are destitute assume these financial burdens is a burden to everyone. especially to those that are underprivileged. this is a facility of desperation. perhaps.

I called this morning to make an appointment for my 6 month cleaning. They told me to come in at…read more12:30pm same day because the hygienist is only in on Fridays. I get there at 12:20 and pull on the door and it is locked, tried the other door and it was locked as well. I return to my car and make my first call at 12:21, which was not answered. Between my mother and I, we called at least 10 times. One of her calls was answered and she was immediately placed on hold and no one ever came back to the call. I've been going here my whole life and never have they ever played in my face like this. They wasted my time and my gas. Will be looking for a new dentist asap.

Today I took my granddaughter to this location for an extraction and I was told that I needed to…read moreshow some proof that I was her legal guardian I have been her legal guardian for 13 years I've taken her to doctor appointments and other dental appointments and I have never had this question posed upon me I feel that this is racist because she then referred me to go to a dentist in willingboro I called them to set up an appointment told him my situation about the guardianship paperwork I did have something saying that I am the guardian and they accepted it in my opinion this was racially motivated also their bathroom was filthy I for one will not ever go back to a low-life dental clinic such as this ever again.

Excellent dental care from the phone call to schedule an appointment to the care you get when you…read morewalk in the door. The staff is courteous and friendly and Dr. Saad is awesome! The whole concept behind the design of the office is an experience: one to keep you calm during your entire time in the chair. The waterfall and koi pond are seen from every room-just another part of the experience. Dr. Saad takes the time to answer any questions you have and best advises you of options. Pricing is provided up front so there are no surprises. Overall, I cannot say enough about Dr. Saad and the staff and her practice! Excellent!!!

Absolutely amazing care! Extremely understanding and knowledgeable of EDS. Took the time to walk…read morethings through and gave me a great understanding of payments. The first dentist to take me seriously, and be understanding of my issues. Finally someone who also was able to advocate for me to get braces/Invisalign. All the staff was also very friendly

Academy dental provides great dental care. I really appreciate it. Will be sureñy coming back to…read moreget My dental treatment done

I've been sadly going to this dentist since I was a teen and I've never had a pleasant experience…read more They have no bedside manner AT ALL. They're very rough and very obscure about everything they're doing. I've come home with incredible pain multiple time. When placing a crown in, they dropped the crown in my mouth and I nearly swallowed it which was very traumatic. On top of that, as they tried to pull the temp crown out, they harshly cut my lip and seemed to act as if it was no big deal when I was in pain. I've finally learned my lesson and will never return. They seem like nice people, but I truly believe they have ZERO training. It feels like such a waste of money. Just sad.

My whole family has been going to the Ralff Center for Cosmetic and Family Dentistry for a few…read moreyears now, ever since our longtime family dentist retired and left us to face the universe on our own. We landed here based on the recommendation of a family friend and have been pleased ever since. They handle everything with insurance in a calm and competent way, which already puts them ahead of much of modern civilization. Once you are an established patient, getting appointments is organized, predictable, and refreshingly free of drama. This alone is worth something in a world that so often prefers confusion. I have been seen by both the father and the son, and they are each competent, caring, and attentive in a way that suggests they actually notice the human attached to the teeth. The dental techs are consistently good at what they do, and the front desk staff is genuinely nice, not the forced nice that feels like a performance, but the real thing. We keep coming back, not out of habit, but because the care is solid, the people are kind, and our teeth continue to function as intended. Five stars.

Awesome experience!! Very kid friendly, amazing staff, take their time, all around professional…read more Would 100% recommend!