I have never had a bad experience here. The location is clean - for the most part 90-95% of…read moreeverything is always working so there isn't a lack of machines to use! They don't do tap so just know you can swipe your card or use cash - they have a coin machine on site to change the cash.

My favorite laundromat. It's clean, accessible & easy to use. No need to bother with coins or ATM…read moremachines. I use this primarily to do bulky items like sleeping bags & comforters. My dryer at home just broke so I will use the large dryers there. Great place and Steve, the owner, is very helpful.

The lady who worked here when i needed a suit dry cleaned was very nice, but they only do dry…read morecleaning on certain days of the week, and this was a rush job (last minute courthouse wedding!) I mostly have issues with the coin op laundry. My washer died, and i thought i would get a weeks worth of laundry done in 2 hours, so i popped in here. They have high efficiency washers, and i noticed the cleaning lady closing and latching all of them, which i thought was maybe because she was going to do the floors or something and wanted the doors closed. Nope. When i got home, i noticed that all my clothes smelled really bad. This leads me to believe that they always keep all the washers closed because they grow mold if they don't get a chance to dry out. Ultimately, I ended up spending a whole day at my parents' house rewashing everything. It was nice to hang out with them, but a huge waste of time and money to go to the laundromat first. Not related to the washing, but they used to have vending machines for drinks and snacks, which were gone, and the soap vending machines were not working. That may have changed since my visit.

Nice friendly service sad they had to close down the Kutztown location due to lack of business but…read moreFleetwood location is good.

Needed to take my clothes somewhere after my dryer died suddenly leaving me with a basket of wet…read moreclothes. Their dryers were exceptionaly fast. What would have taken well over 90 minutes at home, took about 18 minutes there. The place was spotless and the staff was very friendly and helpful.

Great experience! Helpful staff. SUPER clean! Washers & dryers well maintained! Accepts debit…read morecredit & Apple Pay!

FIVE STARS!!! Clean, all brand new machines, many different sizes, including easy to use, my…read morecomforter came out perfect! I came all the way from Pine Grove just to use their business because Pine Grove has crap. Just go slow pulling in or pulling out if you have a low car, or you'll scrape. Needs a sign, too. It's set back off the road and easy to miss it. Thank you for providing me with a great place to do my laundry!

By far the nicest public laundry facility in Schuylkill County. New, bright, clean, efficient,…read moreeconomical, good location - what else is there to say? I wish the county would give the owners of this place some tax credits or other incentives to open 4-5 more locations like this throughout the area. At the very least - please open a similar location in Schuylkill Haven or Cressona as we really need one, ha! Only complaint: if you have a vehicle that sits low, enter and exit the parking lot slowly, it's a steep drop.

5 stars. they now offer pick up and delivery thru their website www.thewashfactories.com…read moreas easy as ordering uber eats amazing!!

Of the laundromats I've been to, this is by far the nicest!! Love the hours and it's clean and well…read moremaintained! I've never had a problem but have witnessed others experience malfunctions

Very clean, properly working washers and dryers. Coin machines have always been full of coins when…read moreI was there. If you use the machine for soap/dryer sheets sometimes the boxes get stuck but you can use a magazine to knock them loose.

place can get dirty. i wish they had staff there to clean the washers out. i had to use their app…read moreand you preload the app w/ cash at $5 intervals. so i have some leftover money on the app which was charged to my credit card which i don't know how to get back. overall it's a great place. my washer and dryer was down and costco was taking forever to delivery my new one. so this place was a emergency run. the other customers helped me figure things out. if they had an attendant there and a working bathroom, i would give this place a 5/5

Facility was clean, not crowded and priced fairly.I would recommend this facility highlyread more

Clean and organized business. Only downside is that it…read moreisn't a 24hr service. Definitely would recommend.

They did a beautiful job and were very helpful. My washer broke and they got back to me very…read morequickly. Opening a bag of professionally washed and folded clothes is such a pleasure. I am even debating whether it's worth getting a machine again. It's a huge time saver and it makes me very happy.

Use to be my favorite laundry mat. Now they don't care about there bread and butter everyday…read morecustomers. They care about big accounts which should be handled overnight while business is slow. Instead they block all the large machines which I use 3 and all the large dryers. It's literally fighting to get small dryers on the weekend. I spend an average of $50 - $60 per visit once a week for years $240 / month $2880 / year and that not good enough. Bye Bye forever Festiva Laundry! Craig C East Petersburg PA.

Arrived at laundromat. It was busy, which is fine; but I went to the machine to get a card to use…read morethe dryers / washers and it wouldn't give me a card. It said ask an attendant. ( the other machine was broken btw ). No one at attendance desk. I looked around and waited 15 minutes. No one around. No one at desk and other guy waaited 10 minutes. At that point I left, never to come back again.