For my entire life, I have always dreaded going to the dentist, until today. I can honestly say…read morethis is the 1st time I didn't suffer through the shots to numb my gums/teeth. The entire staff is very pleasant to deal with & are always asking if I had any questions. A game plan for my dental care was layed out & while performing the work I was being told what they were doing. I'm so pleased with the work that was done. I highly recommend them. They take care of you & treat you like family.

We'll stear you away from a general cleaning when you just need one, find all this work in your…read moremouth and try to sell you mouth forms and gum scalings and if you don't do it, he won't do the cleaning. Used to be a fairly decent dentist before he went to all these symposiums and learned how to monetize and maximize the business. They steer you away from cleanings and try to sell you everything else.

They seem to have issues with scheduling, mine was changed several times and a lack of response…read morefrom them when I was trying to clarify. They also seem to be focused on fillings and crowns but not less expensive care like extractions. The DDS also doesn't seem like he has the time to listen to his patients, at least according to my wife, his agenda only. When my wife asked a question to staff about a referral for a root canal she was told we use them all the time, they all hang out together and do stuff together Seems cozy to me I will be canceling my next appointment and never using them again

I was quoted one price for dental work, even had a written quote. After the dental work was…read morecompleted my bill had doubled. When I said that I could not afford that bill, that it was twice as much as the original quote Forum Dental Staff was more than happy and accommodating in assisting me to open a Care Credit account. As I now had a care credit account open, and means to pay for dental care, some weeks later I had an appointment with Dr. Crouppen. I had heard that he seemed to be an adequate dentist but that he didn't present very well. And boy they weren't lying. Dr Crouppen appeared dishelved, sloppy , stained smock, greasy hair. Wasn't sure how I felt about receiving his care. Praying in earnest to my God that Crouppen had washed his hands and wore gloves. Luckily for me, the dental technician did all the real work and heavy lifting and my interactions with Crouppen were brief albeit memorable. And at the end of that appointment Forum Dental was more than happy to charge another $500 to my care credit account. Fast forward several weeks later and Forum Dental is offering a free dental day in which the offer some free services to people with no dental insurance to include 1.) Free teeth cleaning 2.) Free tooth extraction 3.) Free filing. I haven't had a teeth cleaning in a while, and could have used another filling. Luck of the draw Crouppen was up. But wasn't his jolly old self. I wondered if the fact that it was the free dental clinic had him bent out of shape or was it something else. Couldn't quite put my finger in it. Needless to say same, mouth, same teeth different payor source. That day was their free clinic that the advertise and explain how they give back to the community. That particular day they were not going to get to add my dental charges to my Care Credit account. That particular day after another very brief encounter with Crouppen, in which he was both rude and unprofessional, ended with Crouppen telling me that there was absolutely NOTHING HE COULD DO FOR ME, AFTER HAVING TOLD ME THAT THE DENTAL WORK I NEEDED WOULD COST AS MUCH AS A BRAND NEW CAR , AND WELL I JUST DIDN'T HAVE THAT KIND OF FUNDING ON MY CARE CREDIT ACCOUNT. After Forum Dental had called me multiple times that day switching my appointment time. It was clear and as different as night and day in the respect, concern, care and treatment that I received as long as my credit card was being billed compared to the day I was to receive the free dental care that they advertise that the do to give back to the community. I was floored with how disrespectful and rude Crouppen and the technician were at my last and final visit to Forum Dental. I would strongly encourage and recommend that you look for another dental clinic that puts the patient 's care and treatment ahead of their business profits.

An older female administrator refused to verify out of network insurance benefits quote "I'm not…read moredoing this" "this is ridiculous" and "well then they're just gonna have to pay" even though insurance information was sent 24 hrs in advance. She was not only incompetent but- mocking and spiteful. She spent nearly an hour arguing with and alienating a new patient but claimed she didn't have time to verify the pay schedule with the insurance provider because she was too busy. The next day a different practice was able to verify out of network benefits and provide an estimate and treatment. Avoid this place. We didn't make it past the mean old troll at the front desk and cannot attest for the actual quality of dental work performed here but the sense of entitlement and lack of empathy displayed by the receptionist/admin was enough for my wife to walk out in tears. Disgusting.

Just had my dentures relined here. Dr Westmoreland seemed put out that I didn't want to send them…read moreoff to lab to be done and wanted them to be done in house. within just a few hours the dentures would no longer stay in place, liner peeling and chunking out. upon further inspection find that the dentures were ground even further and no longer come close to fitting with sharp edges and divots gouged on the edges. When called to complain they acted like they just didn't give a damn and seemed upset that i wasn't pleased. when informed them i would be filing a complaint with insurance whoever answered phone started getting irate. Would not recommend for anyone that is thinking of using her

My husband and I have been patients for over 5 years. Recently my husband had a cracked tooth and…read morewas in a lot of pain. The dentist told him he needed a root canal and referred him to another dentist. He paid the fee of $133. The referred dentist, who charged him $187, took one look at the tooth and said it couldn't be saved. It needed to be extracted. My husband was assuming that Rolla Family Dentistry would be able to extract his tooth. He did not get any resolution when he called them. We had to seek another dentist that would do the extraction in a timely manner. We feel we paid a total of $320 to 2 dentists for no good reason. We feel Rolla Family Dentistry knew the tooth could not be saved from the get go.

I don't get to watch true professionals and experts at their craft very often, but when I visit…read morethis place, I do every time. It's evident they take great pride and care to make sure its done right, not quickly. And I like how they put an old Navy man at ease. I'm treated like a VIP, like I'm the author of a Dental trade magazine who needs to be impressed, even though we all know I'm not. Simply put, I feel at home there. They explain procedures so even I can understand, Not a chance Ill go anywhere else even if I have to wait three months for an appt.

Exceptional Dentist and friendly staff makes you feel at home. Everyone is very professional and…read moreyet family oriented. Nothing is cut-rate in this business.

From the owner: In the U.S., about 80 percent of adults above age 35 have gum disease, while 25 percent of those…read morewho are over age 60 have lost all their teeth. Given this rising population, it is estimated that the demand for dentists will rise by 21 percent through 2020

I was treated with care. The staff was friendly and sympathetic. Dr Hofheins was so delicate, I had…read moremore pain from the swelling in my face than I did from the extractions. They took me without an appointment, because I looked like the elephant man. I highly recommend this place. Great job!

Dr. Daniels is very professional and nice as are his staff members. A very good experience overallread more

Absolutely brilliant! I'm terrified of dentists but needed a tooth out. I picked Miriam because of…read morethe review from someone else with my phobia and the experience was so much better than I could have hoped. Miriam was really kind and understanding and made me feel good about the whole proceedings. I would thoroughly recommend her to anyone who's nervous (and those who aren't). It was the best dental experience I've had in my 60 years - so much so that I'm going back next week to have some more work done!

I previously wrote a review for the Grady Family Practice but it seems to have been lost in the…read moreether. My fear of dentists goes back to my childhood in the days of rubber masks and gas and air. Miriam with her calm and easy ways immediately puts me at ease. She does her utmost to get me into a comfortable position in the chair, I have various medical problems that necessitate this, but I'm never made to feel a nuisance even though it makes Miriam's job harder to work on me. The girls who work with Miriam are delightful, again nothing is too much trouble. I frequently have to change appointments because of my health and they always necessitate my needs, with grace and a smile. Young or old I would highly recommend the Grady Family Practice to anyone, but especially people like me who always thought going to the dentist was akin to entering the valley of doom. Try them, you won't regret it.

I tried multiple times to make a appointment here for my son. The receptionist is always rude and…read moreacts like they do not care about patients. Id rather drive a hour out of my way than go here

From the owner: Matt Ausmus, DDS, specializes in Pediatric Dentistry which…read moreprovides both primary and comprehensive preventive and therapeutic oral health care for infants and children through adolescence