I wish I could give less stars. First off, I don't take city bus as I own my car which leads me to point #2. I am beyond tired of being beside a transit bus and having them put their signal on and proceed to cut through any traffic remotely in their way. I understand there is a yield policy, however, if the front of my car is directly behind driver window (this happened today to be frank Nov/16/2017) and the driver pushes me into another lane where there is oncoming traffic and proceeds to lean out the window and motion for me to get over, that is absolutely horrid behaviour and most importantly, dangerous beyond belief. I and other drivers could have easily been put into a potentially life threatening accident if the oncoming traffic had of been right behind my car when I was forced over, what if I had children in the vehicle and an accident was presented because of this driver's reckless mindset? Now, having the person behind you yield to your bus, coming out of a bus stop lane is one thing; abusing your power of driving a large vehicle in order to force smaller ones into submission is just disgusting. Unfortunately, this is a regular occurrence for driving near these halifax/metro transit busses and I doubt I will see a change no matter how many times I report. Disappointing. read more

My fiance and I just moved from ottawa,ontario and I gotta say the transit system here is way better not only is it faster cheaper and more efficient the bus drivers make it a point to take care of people that need it I had the bus driver pull over the other day to let an older lady off the bus and he helped her cross the street. Well done sir. read more

I am pleased to send this bouquet to "Lisa" in the lost and found department of Halifax Transit. I am so appreciative of the "above and beyond" service that she provided to me last week. It is wonderful to see that some people take pride in doing an outstanding job of "service" Thank you my dear and Halifax Transit, I hope you realize what a rare gem you have there in Lisa ! Bless your obliging heart my dear and many thanks! Jacqui King read more

I just moved from Ottawa to Halifax and I can't believe how great the transit is here. It's been a week and I know this city already and it's buses. Easy, cost efficient, and fast. read more

I'm torn with regard to Metro Transit these days. I love love love the ferries and new hybrid buses! Things I am not a fan of: buses that refuse to come or go within 5-10 minutes of their scheduled time. Things I dislike even less: buses that speed past you even as you wait in broad daylight at your specified stop. Get with in Metro Transit! Two steps forward, one step really need not be the case. read more

I don't own a car (gladly), so I rely on public transit and my bike to get me just about everywhere I go. After a few months in town I'm just starting to figure out the Halifax bus routes which best suit my needs, and I am pretty pleased with what I've found to far. Drivers are hit or miss, as usual. On my 41 route there's one guy I particularly like - he's always friendly with everyone. On to the complaints! What is the deal with the absence of bike racks on the buses here? A lot of people cycle in Halifax, I was shocked to realize that planning a bike and bus route is basically impossible here. Demerits, Metro Transit. Next up, it would help to have buses running a bit more frequently, but that may just be part of living in a smaller city. I can deal with it. read more

Be wary! When waiting to catch a bus, make it very apparent that you are waiting for them. I've missed a bus while standing at a bus stop more than once just for looking away to say goodbye to a friend before. -Very unpredictable time frame! Depends on the bus you are trying to catch and the location you're waiting at, but any kind of tracking system, be it Google maps, Transit, or their phone service, you're better off making a guess than relying in their schedule. -Their phone service is extremely terrible. I've had the automatic service randomly end the call on me while trying to check for times, and since their recent update: you now have to dial the phone number of the bus stop. Then repeat the last four numbers after the voice starts (if you start early, it doesn't register) THEN, enter your bus number. Beforehand, you just had to call the bus stop, and then punch in the bus number. WHY they added this extra step is so much more frustrating to deal with. I've completely stopped using their phone number to check for times because of it. -The bus drivers vary between quality of service, and the rules on the bus is subject to their mood. I've seen more terrible behaviour from them than I have with the people that use the transit system. read more

Cool, I can review the bus system! So many feelings. THE GOOD * generally, buses come like clockwork. Haters, to the left. I have never experienced such an on-time bus system in my life. * air conditioning on most buses * ample-ENOUGH accessibility/seating for the differently-abled. THE NEUTRAL * bus routes seem to follow the logic of a 3-year-old's crayon drawing. With that said, so does this city's street system, so partial forgiveness is due. * drivers are just fine, some nice, some silent THE BAD * the service booklets/time charts are pretty hard to understand, and also hard to find. If I didn't have an excellent internal compass, education in environmental studies, and a lifetime without a driver's license and so a history of walking and bus'ing EVERYWHERE.... my voyages on the Metro Transit would take twice as long, every day. You have to teach yourself alternate routes and always have that trusty booklet on you, or else you'll easily find yourself waiting 30 minutes between connecting buses and watching a 30 minute trip turn into a 90 minute trip. * the main reason why the point above exists is because service is so crazily infrequent. Coming from Toronto, waiting 15 minutes for a bus/streetcar/subway was a cause for pissyness. Oh, how spoiled I was. Here 30-60 minutes is the standard interval time. I know maritimers are laid back (love you guys!) but you guys cant really think this is regular service...? *no coffee allowed. you have got to be kidding me! that is the only thing that makes the morning bus manageable! *the names of the bus routes. where is the logic? THE OFFENSIVE * No stops are called. No stop announcements of ANY kind. Imagine my joy being new to this city and being totally lost on the Crosstown 52 for a total of one hour (and then learning that it could have been much, much worse). After almost a full loop in Burnside, I saw the place I wanted to be from the completely opposite end/direction, rang the bell in a panic only to find the next stop was across two highways. Resolute, I still got off and WALKED the highway to get to my destination. My day would have been completely flushed down the toilet otherwise, but does everyone feel okay walking across a highway? WHY DON"T THEY CALL STOPS?!?! IN SUMMARY....If I was the queen of the transit system, I would... - put buses on a more clear grid system... in so far as this city allows - post clearer MAPS that can give riders an idea of which buses make it to which main streets, so riders can alter their routes more easily. (IDEA! maps ON buses?) - fewer routes - more frequent service to compensate for fewer routes. - call the stops or at LEAST the major ones! read more

My second day riding the transit buses and maybe one of my last if I can find a fair priced parking spot near hospital in Halifax. Taking the number 10 from Dart to Hal at 9:35am off Caledonia road. As I was walking to busstop, the bus pulled away. I ran 2 blocks to catch it at another stop. As I was getting closer to the next stop I saw the bus leave the stop. I thought I had missed it again but there was roadwork happening on Strath with worker holding stop sign so the bus had to stop at the intersection approx. 40 feet past the busstop. I ran exhausted to the door of the bus but the driver shook his head back and forth and wouldn't open the door. I was shocked and very upset. I had to turn and go wait for the next bus which was in a half hour while I stood and watched the number 10 continue to have to sit at the stop sign for another 5 min!. I do understand that Metro Transit may have a safety policy regarding stopping for passengers after it leaves a busstop in awkward and unsafe spots in the road but this was in a very quiet rural part of dartmouth and the bus was stopped at a stop sign just feet away from the busstop. I know he may take his job and policies very serious as do I but I think in this specific set of circumstances the driver could have used common sense and some manners. I've heard stories about rude bus drivers which give public transit a bad representation. I can see why people get turned off from taking the transit system and now early into my experience with transit, I've had enough already. read more

I have a love-hate relationship with Halifax Transit, formerly Metro Transit. Some good things about Halifax Transit: - The majority of the drivers are friendly, and are happy to give you route information if you are unsure of where you're going. - The newer big buses they have introduced usually provide enough seating, and there is plenty of room to stand if needed. - The busy routes run at least every 20 minutes. - The fares are not unreasonable. - I can usually rely on the fact that the bus will come within five minutes of its scheduled time. That being said, I have had two particularly horrible experiences with drivers. Once, a driver did not let me on because I had a February pass, and it was the 27th of January. That was fair. The bad part was when this same driver got angry with me afterwards about the fact that I had put tape on my pass because it was falling apart. I told her I could not take it off, but she would NOT stop finding reasons to pick fights with me for three days. I eventually stopped taking her bus, so that issue is solved. The second experience happened today, and has caused me to write this review. Today was the first day of school, and I was figuring out where to get off the bus I will be taking all of this year. I was taking the 7, which does a loop at the end of North Ridge and goes south on another street parallel to the one it comes north on. It's me, my friend and another kid on the bus. That's it. The driver stops and starts yelling at us about how the route ends here and that we're stuck and have to walk home. I tell him that we thought the route just turned and went the other way, but he cuts me off and continues yelling about how we shouldn't have gotten on this bus and never to do this again. He then keeps driving and tells us to STAY on the bus even after he loudly professed for us to GET OFF. We then get off a few stops later, because we do not want to deal with this man anymore. In closing, I would like to say that we are KIDS, and are justing figuring things out. There is no need to yell and scream at us when we did absolutely nothing wrong. In closing, I would like to say to Halifax Transit to improve their route maps online, as I relied on that and it didn't work and the maps are tiny and very confusing. read more

So, how are you liking the new "improved" express routes? Well, I can tell you there is nothing express about the new 137. This morning (Sept. 6/18) we sat, not moving, on Dutch Village Road for 17 minutes. It doesn't even make sense that the bus would need to go this way to to get to Kempt Road. There are no stops on Dutch Village except at the very beginning of it. Our driver this morning was even saying he didn't know why we weren't using Joseph Howe by the Shoppers Drug Mart and then on to Kempt Road. Certainly would make more sense than adding to the carbon footprint by idling for 17 minutes!!! I don't appreciate arriving at work every day LATE!!! Also, eliminating some buses and having this new bus to downtown means that more people are using this bus which is a regular sized bus. It needs to be an accordion bus to accommodate everyone in a seat where we can all travel safely. On the old 4, I was usually the only one getting on at my stop. This morning, I counted 12 people and only 8 got a seat. Disgraceful!!! The driver is safely belted in, but non of the passengers, especially the ones who were standing and holding on for dear life. Having to stand up is not safe at all, especially the way some of the drivers drive. It's very dangerous. Oh well, if I get hurt, my compensation will come from your pocket, not mine. I know a very good lawyer. I do appreciate the transit system, but am very frustrated at the moment. Did anyone even drive the new routes before they started? In morning traffic? And then there are the schedule times! I have missed my afternoon pick up which is suppose to be 5:35, but yesterday, the bus arrived and left by 5:23. Apparently, it comes and goes at the whim of the driver who may need to stop for a cigarette? Again, shameful! read more