A nice friendly branch, they get the job done and are friendly…read more If you want to do something that is more than just the basics you do get the feel they are a bit in experienced and feeling their way around the computer system. However they get the job done reasonably quickly and without any problems. A good branch and definitely better than most other banks

The person in the branch was the best employee of a bank in the UK I have every come across. The…read moreonly reason why I only give 4 out of 5 stars is the long waiting time after we visited the branch. It took almost 6 weeks to receive all documents/cards/online banking access for our new company once we signed up.

This branch of Lloyds Bank is located on Victoria Street, it is basically right outside the…read moreUnderground and Cardinal Place so it is in a convenient location for Victoria, hence central London. The bank its-self is rather small compared to nearby banks compared to the likes of Natwest, but it is still a satisfactory size and includes a small number of machines for withdrawing and paying in cash and cheques to your account. As with any branch, there is a small number of seating, sadly it didn't seem to be too comfortable and free wi-fi, which was satisfactory considering it is a bank and not a tech shop, mainly good for checking emails and online banking. The staff here didn't stand out particularly, again typical of London. The store opening hours are good during the week, but pretty pathetic at weekends, as with 99% of banks in the UK, it remains closed on Sunday's, infact I've only ever seen one Lloyds Bank open on Sunday's, which is my local branch on Manchester - Market Street which also has a coffee shop, on Saturday's the bank closes early at 2 pm, again this is typical of most local banks but still pretty poor if like me you're far from an early bird. Unlike most central London banks which are pretty basic, they did have some cool aspects and adaptations to the store to include the Lloyds Bank horse near the ATM's which I liked. A decent bank let down by service and opening hours but still one of the better locations Lloyds Bank do have in London. 3*

I have a great experience when I was in this branch, all the employees smile to me and they are…read morevery friendly. Jack Hardy was very friendly and helpful. He know how to explain to me everything and he respond to all my question. He was very professional but he know when he can introduce a joke and how to make me to smile and to make my experience more enjoyable. Jack Hardy know how to solve my problems fast and easy. I recommend this branch! Thank you!

Nationwide is the UK's largest building society, I called at this branch after I had some trouble…read morewith Natwest across the way, the branch is located on Portman Square and is fairly close to Oxford Street, London. The branch is open at the standard draconian hours of banking which really shouldn't be the case in a central location in a city like London, open only on weekdays: working 9-5 what a (bad) way to do your bankin'. The branch inside is pretty small, and there isn't really any seating, the queuing system to get help seemed to be poorly managed and the store seemed to be understaffed, with probably the least staff I've seen in a Nationwide branch. They did have cash machines to do your banking activities such as requesting a mini statement, and paying in and withdrawing funds, two infact, which was so much better than Natwest across the way who had a machine older than my grandma, which couldn't process the new style polymer banknotes, which entered circulation THREE YEARS AGO - in 2016. Useful location of Natwest, one of the better banks in Portman Square but still below average for a bank in terms of facilities, service and opening hours. 2*

4 stars because I think Nationwide are pretty awesome overall, and this branch does a decent job of…read morekeeping my affections in place. You can come here for all the usual stuff - deposits, cash, new bank accounts. Staff have always been chatty, friendly and once or twice they even crack a joke. It's a nice experience. However, they don't have a mortgage service here and that's a shame (hence the loss of a star). It's also surprisingly hard to find a Nationwide branch anywhere in the city which is open outside of 9-5 Monday to Friday and that's tricky when you work full time, but want to talk to someone in detail about a mortgage or insurance product. I'd love for this branch to offer more services and private meeting rooms - even if just for one or two days a week or one evening, which would mean I don't have to take a day off to go to Fenchurch St to have my appointment. Also in this day and age, banks should be open longer, or on a Saturday morning at least.

Worst bank ever! It's apparently not easy to open a bank account in UK but they are at least…read morefriendly and advise you what you need. (Barclays bank, Lloyd Bank etc). I was referred to TSB by a friend and I had the right documents with me, the customer service person that I was assigned to was unprofessional and very slow, kept repeating the questions and the purpose of why I need a bank account etc. But it was still running smoothly. I am a European Citizen, however as soon as he found out I was born in the middle east the questioning came out! I was being interrogated and it looked more like a CIA interview. He said he needs to ask me more questions (due to sanctions in the motherland) and I will have my answer in a few days if I got approved to this crap bank. He kept repeating the same questions over and over and if I were taking/transferring money from the Middle East etc. I had enough and asked to talk to the supervisor, still no customer service there and she said the same thing. I told them to withdrawal my application and left to another bank, which helped me right away and got my new account! No extra questions asked!!!!! Racist worker, crappy customer service, ugly depressing premises. I am used to US customer service and I must say this had been the worst customer experience in UK so far.

I'd just popped in to open a TSB Classic Plus account (5% interest on up to£2,000! - with £500 per…read moremonth) after making some changes to my Lloyds account and was blown away by the differences between the two branches nearby to each other. Much larger and airier than the nearby Lloyds Branch, and as many staff as there were customers. I wouldn't pick accounts based on In-Branch service anyway, but in judging them on this, I was incredibly impressed, especially in contrast to my earlier experience.

Came in yesterday, waited almost an hour to get an appointment scheduled for today. Today I got…read morehere 5 minutes before my appointment and waited half of hour to figure out that they don't have me on the list. After that I was able to see an account manager, sat down through his pitch and was rejected an account because they don't accept printed bank statements as a proof of address - which was not communicated to me the day I scheduled my appointment. Wasted my time and gave up my personal details for no reason. Sticking with my current bank.

Branch of barclays bank in kensington.The bank was at the end of the high street.It was a medium…read moresize branch and it got busy most of the time.The staff here was quite nice and showed very good working attitude from my own experience.The service was also quite professional.One of the best bank branches on this high street.

Clean, easy, efficient. This Barclay's branch is right next to Spitalfields and that gives it a…read morebonus star for me. And an outside cashpoint that works. Who knew such a thing was possible? Sadly, not open on Saturday.

This is one of the best Barclays branches i have come across so far in London…read more Because the queue is never very long and the staff are super nice and smiley which always helps to brighten up ones day. Service with a smile that's what I like.

This Chislehurst Barclays branch offers the most efficient and smooth-running experience. The small…read morebranch is run by a team of truly lovely people that will put themselves out to help with any queries or needs. Quick and always able to give accurate advice, I often debate traveling an extra 30 minutes just to use this branch as I know ill be seen and helped in no time at all. Thank you Chislehurst Barclays :)

This little branch is very nice to pop into when you are in a rush to do your banking. The staffs…read moreare very kind and helpful there. They have these little comment books nearby so you can write about your service that you received. I feel that is a much personalised service that they offer to customers. There is parking nearby so that is not too bad. But you have to watch out for the parking attendants that are lurking about. They offer all the services that the larger branches offer, which is great when the branch is near your home.

I had an absolutely exceptional experience at Barclays Hampstead, entirely thanks to Farishta. She…read morewent above and beyond to help me and was incredibly patient, knowledgeable, warm and professional throughout. Having recently moved to the UK, getting everything set up with a new banking system can be a little overwhelming, and Farishta made the entire process feel effortless. She took the time to explain everything clearly, helped resolve every issue I had, and genuinely made me feel looked after rather than rushed. It's rare to encounter this level of personal service these days. Farishta is a tremendous asset to Barclays and exactly the kind of person who makes you want to remain loyal to a bank. I couldn't recommend her -- or the Hampstead branch -- more highly. Thank you, Farishta!

Hampstead Barclays is an essential part of the local community providing irreplaceable services,…read moreespecially for elderly or disabled people. The staff are particularly helpful with guiding customers through using the various services.