Last review was 8 years ago and still the same. Always one person behind the counter (very slow) and another's who floats around doing nothing, rather than sitting behind the counter to reduce the queue length.
Miserable staff who want you to use other services like the cash machine or self service pay in. When you don't want to.
Main reason I've actually switched banks. read more
Not the best bank in the world, the staff are grumpy and the place is small and there is always a lack of staff and a big queue. They seem quite slow at serving but I think that is because they spend so much time trying to sell you something. The atmosphere does not seem that great in there either. read more