Shop is fine. Prices are good so long as you pay for their membership card. Staff are pleasant…read more But oh my God pray you never have to deal with their head office customer service dept. They are completely incompetent and lazy. I ordered some jackets online for my family, in several sizes to try. Kept 4, returned 6. They processed the refund at three different prices - for the same jacket in different sizes. When I pointed out their error I just got a "we refunded this correctly" email. I'm now 12 emails in to this conversation and they're still doubling down. No attempt to explain why they're applied 3 different prices to the same jacket. No attempt to explain why the difference between my original payment and the refund is more than the cost of the 4 jackets I've kept. Just insulting "I've looked into this..." emails when they clearly haven't looked into it and can't be bothered. Lazy, rude and incompetent. It's terrible that their shop staff are being undermined by head office like this.

Go Outdoors is located just off the A45 and is an ideal location for me, but you need to know where…read moreit is because its out of the way a little bit. Store is absolutley massive and has a large range of goods. Has some great offers on coats and tents, which is ideal for family holidays as we love to go camping. I would recommend visiting here if your looking at buying tents or anything to do with the outdoors. Staff can be a bit useless but where dont you get that.

Albany cycles on albany road is easily noticeable from the outside as being a really cool bike…read moreshop. However i felt more than just dissappointed when i went in looking for a new bike. The first problem is that the shop is tiny, and they dont have a super large selection in any way. They have a few bits and bobs that are specialised such as light weight handle bars etc. The staff are alright, nothing to shout about really, well this is from my experience. Maybe i caught them on a bad day,but i thought they could have been a bit more forthcoming. The major gripe i have is the size of the shop, you can barely turn around in there if there are 5 people in at once. Yet alone sell bikes. Which is hard to do when you can fit around 7 in the shop at one time. Other people i know have been here and said they were helpful so maybe its worth me going back to see if they are, i can the amend my reivew. But at present i would steer well clear. Prices are steep too. I would recomend online purchasing or even one of the other bike shops in coventry, Hawks factory cycles is one, or even the one down gosford street.

These guys are great. I have been in to their shop several times and they are always helpful and…read morefriendly. I've had a couple of problems with mu bike and on all occasions they have done a great repair job and very quickly. Yes, the shop was small, but the good news is that I think they are moving to bigger premises soon. My guess is that this maybe their first shop and as such it would be surprising if they moved into a warehouse straight away. The difference between these guys and 'online' is that you deal with a real person, and I always prefer that. You get to see exactly what you are buying and I prefer that. You can ask questions. No complaints, it's great to have a bike shop so close, and on this side of town. It'd be a drag to cross town for what ever I wanted - bike wise. Keep up the good work folks!

We wanted to buy electric bikes and Terry made sure we had all the information we required to make…read morea decision. Excellent customer service, felt like I was buying from a friend. Thank you so much for all your help and support, I wouldn't buy a bike from anyone else, we are delighted with our bikes, and looking forward to the new adventures on them.

Bought a bike (Saracen tt comp tufftrax) amongst other things from here and lasted a while…read moreconsidering how I ride it haha poor bike went through hell and back with me. It was originally £320 but it was reduced to £180. Went down devils dungeon with it, it survived took it to cornwall, survived and than I managed to kill it on a kirb. Took it to the shop as I'd snapped the derailier (I did this 3 times) they fixed that and without telling me fixed a couple of other things as well so that costed me £70 odd pound. But the next two times only cost me £15 for the hangar But after that never had a problem with them. When I moved to Wiltshire had to find a new bike shop :( now have a trek and it's still going strong... Just Overall a bloody good shop recommended!

Rated 1 out of 5 stars Dont buy anything from there,you wil,…read moreregret it like i did. Terrible experience not worth the money, definitely something I regret doing is spending money in that shop. They don't accept returns even if the bike has no damage within a few days of purchase which tells you a lot about what kind of place it is not proud enough to sell quality items .

One of the best bikes shop in Coventry in my opinion…read more I myself can buy bikes and parts much cheaper but this as a shop is in my opionion the best in the city. Shop is stocked full of the best bikes around for very good prices as well as there always being many deals on. My advice is to try and wheel and deal a bit. im almost certain you will get the best deal around. Parking around the store is always tricky so that will be something to consider if you decide to make a trip there. Store is just about big enough, wouldn't be good if it was really busy mind

Really helpful, friendly customer service team that didn't let us down once. The free delivery…read moreoffer saved us £50 and the delivery itself was smooth. lovely reclaimed teak wood table and benches look great in our new kitchen. highly recommend.

Fabulous service and a lovely selection of furniture. Our delivery was on time and the care kit was…read moresimple but useful. Quite a find.