Ryan helped me find and buy an amazing house, sight unseen, from across the country (my first…read morehouse!). He was helpful, knowledgeable, and appropriately skeptical as we were picking houses to bid on. He knew how to structure offers that were reasonable but strong, given our situation. He guided us through negotiations around inspections and shoring up loose legal ends, and he even helped us with a raw land opportunity that popped up halfway through our purchase. I'd absolutely work with Ryan again, but it went so well I have no reason to for quite some time.

Ryan is awesome! I highly recommend hiring him to be your real estate agent. When my husband and I…read morewere first looking to move to the area I did a quick search for real estate agents on Yelp, Ryan's paged looked great and since it said he responded to Yelp messages typically within an hour (because who wants to pick up a phone?!) I figured I would reach out to see if he had any last minute availability to show us to a few properties and he did. Although Ryan's office is based in Chapel Hill don't let that deter you, we were only looking in Raleigh. He knows all the ins and outs of the Raleigh neighborhoods and can get here quickly when you need him. We went under contract only two weeks after working with him. He uses Patrick with a local home inspection company to do the inspection and he did a thorough job. After the great inspection Ryan said the only thing left he could think of was a metal detector test of the property, since the house was older and there was a small chance of an underground oil tank. We did the test not thinking much of it and turns out there was an underground tank and it had extensively leaked. Ryan and his assistant Karen headed up making all the appointments and getting the right people out there to deal with the issue. Sadly the seller didn't want to really deal with the issue so away that contract went. Since Ryan knew what we were looking for was kind of niche he sent us a property here and there and we kept our eyes open as well. When a house popped up on the market on a Thursday night we text him if he could meet us there the next morning to take a look. He did and we feel in love. We put an offer in that day and started the process all over again. The second time around we worked with Karen a lot and she is great to work with as well. We successfully closed on this house and love where we ended up. An additional note since Ryan works in a group with a few other real estate agents if you need to see a house in a hurry and he isn't available, he will coordinate with someone in his office who is. Team work for the win!

Susan is a really exceptional realtor! She listened to and understood all of our home needs and…read morefound options in our price range that met all of our requests. She was our staunch advocate as we moved through the buying process - providing great advice and ensuring that all of our concerns and requests were communicated effectively to the sellers. She also ensured that our requests were resolved in a way that exceeded our expectations. Since we are moving from another state, Susan also matched us with an excellent local realtor. I recommend Susan as the gold standard to any home buyer or seller.

Susan did an outstanding job selling our home, and we are very grateful for her dedication and hard…read morework throughout the process. She consistently went above and beyond to take care of any issues that arose and ensured everything was handled professionally and promptly. Susan was kind, attentive, and always took the time to listen to our concerns and needs. Her commitment and strong work ethic truly set her apart, and we would highly recommend her to anyone looking for a reliable realtor.

Having worked with hundreds of Realtors over the years, I highly recommend Justin…read more Justin Burleson is a true professional and a leader in the Triangle market who really stands out; he also runs a great team at Premier Agents Network. I've known Justin by working with him through my business for the past 8 years, which has put me in direct contact with hundreds of Realtors throughout the years. My husband and I met with him in April 2025 to talk about listing and officially hired him to sell our house that June. Even in a tough market with plenty of competition in our own development, he gave us the honest, data-driven advice we needed to set a realistic price. His marketing was excellent and showcased the house perfectly without being overdone--which is something I appreciate. It got people out to see the property, even in our rural area. We were honestly prepared for the long haul, but his strategy worked and we had a full price offer in under a week. Justin's sense for the market is incredible and he is easily one of the best in the business. I wouldn't hesitate to hire him or bring any of his Premier Agents Network team's expertise in to help guide your next move.

Justin was awesome! He guided us through the entire home selling process and was always easy to…read morecontact. When the time came to put the house on the market it sold in just a few days. We had some challenges with the buyers that Justin handled so professionally. All and all this was a great experience for us. HIGHLY RECOMMEND using Justin!!

I had great experience buying a home with Shari Williams!…read more - It was my first time buying a house, so I asked her millions of questions. She was very patient and explained every step very thoroughly until I was comfortable enough to do it. - She took care of so many things. Finding similar real estates to check if the asking price is reasonable, creating all the documents, finding inspectors, getting quotes and such. - I bought the place while living in California. Shari made it very easy for me by going to showings and showing the place to me on FaceTime, going to the closing and such. I only flew there once to see the place before closing, but it was because I wanted to. She made the process of buying a house so easy that I didn't even had to be in the state! She's extremely helpful and friendly and I'd definitely recommend her!

When we decided to move back to Durham we knew we wanted to work with an agency that had strong…read moreconnections to the local community. With that in mind, Urban Durham Realty was the obvious choice and we are so happy with them, in general, and our agent, Marcelle Thomas, in particular. It was not our first time buying a house, or buying long distance, but it was the first time buying a house in NC, with its unique real estate customs, and Marcelle walked us through it all with patience and grace. She listened carefully to what we were looking for, even as we knew that finding the full package - our unicorn house, we called it - was going to be a long shot. We came up for what we thought would be the first of several weekends house hunting and by the end of that first day had found our new home. Marcelle guided us through the offer, the contract, and the few hiccups with the out-of-state closing and was very responsive whenever we had questions and made sure to keep us up on where things stood at all times. Marcelle was an absolute delight to work and tour houses with. Highly recommended.

My husband and I decided to downsize once our youngest moved out. Nata helped us to remain focused…read moreand patient as we were trying to find an older home with minimal stairs. Nata's feedback was invaluable as we looked at a few houses over a couple of months. She also had to catch us up on how different the real estate world is since we had not purchased a home in decades! We are settling into our new home, and Nata helped us by providing options to help us begin the process of "downsizing" when we needed to move into a home that was half the size. Nata then helped us sell our home with a contract in two days! She was able to get our home market ready in just three weeks and there were two times it snowed. Nata coordinated various workers, and she even installed cabinet pulls! When our house went on the market, it was a dreary Super Bowl weekend, and we had multiple offers. Nata is a pleasure to work with, and her concern and care for her clients cannot be surpassed. Thank you, Nata!

Nata is a phenomenal listing agent! As a life-long member of the Durham-Chapel Hill community, she…read moreknows the ins-and-outs of the area. She is smart, honest, experienced, creative, and responsive, and always keeps the seller's goals in mind. If your house needs some work before it's put on the market, she knows exactly who to ask for help and has longstanding and mutually respectful relationships with those folks. I can't recommend her highly enough. 25 stars!

I had the opportunity to work with Kim again when I was ready to look for a new house and sell the…read morehouse she helped me buy 6 years ago. This was my first time selling a house and she definitely guided the way with the entire process. She gave me a seller checklist of things that need to be done to get it showing ready. She recommended that I start decluttering my house and to put a lot of my stuff in a storage unit to get it ready for pictures and showings. I definitely trust her opinion on a lot of things. It made a huge difference getting my house decluttered. She even came to stage my house herself! This was probably the best my house has ever looked in the 6 years that I lived there. When we started getting offers, I went with Kim's guidance on whether or not to accept or reject them since they were all coming in lower than our listing price. I'm so glad she suggested that I find a buyer who would let me rent back while I was waiting on my new house to be completed. It definitely took the stress away of trying to rent a temporary place and have to move my stuff multiple times. When I was ready to go look at potential future houses, Kim gladly scheduled times right away with the builders. For the walkthroughs, Kim has such an amazing eye for detail and really helped flag things that needed to be fixed or touched up. I'm so lucky to have such an amazing realtor. Highly recommend to anyone who's looking to buy or sell!!

Kim is the absolute BEST! We moved to the Raleigh area from Hawaii and didn't know the area too…read morewell, but with Kim's help, she was able to find us the best home for us! She worked with us night and day, including weekends to always be available to help in any way! One thing I noticed right away was her attention to details, not only in the styles of houses we liked, but in the things we liked to do and things that would make our house a home!

Three words to describe Masha - Best...Agent...Ever!…read more Seriously, she and April are everything you could want to help you through the process of buying and selling. They are incredibly knowledgeable on the Chapel Hill area real-estate market and trends, extremely organized and on-top of things. All of that you should expect from anyone. What sets Masha apart is how she goes beyond, whether it is her fantastic connections for everything you need, sense of humor, willingness to act as therapist but also call you on your BS, or willingness to do what needs to be done including the emergency cat sit! Masha's commitment doesn't stop when you've closed on your house, though - she's still there, whether it's to help with finding appliance manuals, commiserating over best-laid-plans, or to find that one email with a critical piece of information that you can't find. She's truly there for her clients, before, during, and after the buying and selling.

Masha was our agent for both the purchase and sale of our home. We can't say enough about the…read moresuperlative job she did with both deals. There was nothing she wouldn't do to help us, from going to help us pick out counter tops with videos because we couldn't go in person, making sure the property we were selling was in top-top shape after we had moved out and promptly and graciously helping us resolve any issues that came up with our purchase and sale. She is the very best!

I have now bought 2 houses and sold 1 with Graham and will definitely be using him for any future…read moretransactions. I have felt very comfortable with Graham and he was never in any way "pushy" like I saw with some other realtors I met. Graham is laid back, let me make my own decisions but laid out all the available options and helped guide me through each (and will offer great advice when asked), and was great to work with. He is very knowledgeable and was an awesome resource to have during the process. He's a great negotiator, extremely smart, and detail oriented. I'll absolutely be using him when I am ready to sell or buy again and I encourage you to do the same.

We have worked with Graham three times and each time he was top notch. Graham answered all of our…read morequestions and we asked them at all hours of the day and night. Graham was always quick to help. He is very organized and detail oriented which was very appreciated. He made sure everything was in order at all times and kept up informed of anything that changed. Any buying or seeking if homes, our first call in to Graham, he is GREAT!!!

I used to do some side-word for her when she was with Urban Durham Realty. She's disappeared now…read more Went to Africa for health reasons, I think? Now in France, maybe? No Idea. Why is this still on Yelp? ...Joel sure loved those cardigans though, haha!

Working with Jessica was a great experience - the prospect of buying a home was intimidating for us…read moresince we were first-time home buyers, but Jessica was there the whole time to offer guidance and feedback.The whole process went along smoothly - we couldn't have imagined a better home buying situation. We knew immediately that we liked Jessica - she is a truly kind, honest person who listened to everything that we had to say and helped us to find a great home that we love. We are so grateful to Jessica for making everything a reality and whole-heatedly suggest that you work with her for all of your real estate needs.