I had an extremely disappointing experience with Haley Electric and feel obligated to warn other homeowners and rental property owners.
After a recent storm, three breakers in one of my rental properties were tripped and would not reset. Before scheduling service, I specifically asked the person on the phone whether there was a minimum service fee, hourly rate, or any upfront cost. I was clearly told they would need to come out, assess the issue, and then provide an estimate.
No pricing, diagnostic fee, or minimum charge was disclosed.
When the technician arrived, he spent less than five minutes at the property and simply flipped the breakers back on, confirming they were already in working condition. There was no repair, no parts, and no real troubleshooting performed.
Only later in the day was I presented with a $238 bill.
As a rental property owner who manages multiple properties, transparency in pricing is extremely important. At no point was I informed that I would be charged nearly $240 just for someone to show up and flip a breaker switch.
The situation feels beyond misleading. I believed I was receiving an estimate, not authorizing an expensive service charge.
Charging hundreds of dollars for less than five minutes of basic "work", without clearly communicating fees upfront, is unacceptable business practice. There are many honest electricians who provide clear pricing before performing work and who respect their customers' time and trust.
I will not be recommending Haley Electric and will never use this company again for any of my properties. read more