Pam was horrible!…read more She took every opportunity to take advantage of us during a family emergency. When our family was in a time of need she would pester us with calls and give ridiculous fees in order to change flight timings. We paid over $3200 in fees just for some flight changes. If we weren't with a travel agent and booked this ourselves we would have saved at least $2000. DO NOT BOOK WITH THESE PEOPLE!

I've worked with Gala travels over the years for booking international flights, I've found them…read morevery helpful and accommodating. They make you feel comfortable.... I can't imagine looking for another travel agency.

I would not go through with Nexus Holidays again, especially for a China tour. They are not…read moreprofessional and courteous as my wife and I thought they were. At the beginning phase of interacting with their agents, they were nice until we paid for our Tour. Afterwards things went downhill, with slow responses, no callbacks, and very little information such as when we were expecting to receive our itinerary. We literally had to beg to get our itinerary about a month before our flight. My wife and I completed the 17 day China tour, plus the Yangtze river cruise in May 2019 and the tour was horrible. The only thing that was pretty much organized were the flights. The hotels were as advertised, which was 4 star, however - they were not centrally located (this was an issue for some on Tour with us). This was an inconvenience for those wanting things in close proximity such as fancy restaurants, and nice stores. As for our Tour guides, some of them barely spoke English - so it was difficult to communicate effectively to them. To make things worse, each day was literally feeling like a shopping tour. I get it, some local residents are sales reps looking to earn a living, however, the sale pitches gets overwhelming and annoying. It's as if you're almost forced to buying things you don't need and it felt as though the guides were encouraging these reps behavior. The optional tours felt extremely short and they were crowded. This felt and was very low value. The shorter the shows, made it difficult for everyone to get engaged when it ended so quick. I don't' recommend Nexus Holidays to anyone.

Flora was a.m.a.z.i.n.g…read more My brother learned of this travel agency through a friend. We came here looking for a vacation to Europe for a family of 6. Flora was very friendly and patient in walking us through every detail and combinations of packages. I really appreciated that she was very honest in suggesting to us on unnecessary spending. She speaks fluent Cantonese and English. Looking forward to our trip in a month!

Barbara Hockin is the best consultant we ever had the pleasure of booking with! While me and my…read moresisters knew we wanted to give our parents a cruise trip for their 25th anniversary, we knew nothing about cruising! Luckily we got in touch with Barbara and she helped us with EVERY tiny detail possible. The trip was quite extensive and complicated but Barbara was ever patient with all of our questions and super helpful and honest! For first time cruisers my parents were able to confidently go and enjoy their trip and they had an amazing time, they're totally hooked! From choosing the cruise line, to getting a room that would be comfortable and in a good location, Barbara took into consideration every tiny detail so that my parents would have the BEST first time cruising experience. She also explained the ins and outs of cruising, from boarding to dining and everything in-between. We had plenty of questions, as any first time cruiser would, and she explained everything patiently and thoroughly. Any time we needed assistance Barbara was there to help, and she made sure we got the best price and got our Aeroplan points as well! If it wasn't for Barbara I know the trip would not have been the major success it was so I totally recommend her to any cruisers who are looking for some guidance and expert advice!

Mark is great at finding deals... he got me a significantly better deal than listed on the Air…read moreCanada website for HK... highly recommend.

I have to admit, it's been years since I've used a travel agency to book a trip. I found Murdoch…read moreTravel in a Google search and called. I have never been so impressed with the service my husband and I have received! Marion is absolutely amazing. She was on the ball about everything. So our trip is booked and we're excited l, thanks to Marion! You're amazing

I don't have much to say but the team was awesome and kind Melissa,Ron,Jeff, and Alex are all so…read morenice and their office is beautiful!!