I'll be the first to admit, I am a freak of nature when it comes to my hair. Prior to going to…read morethis salon, I had never been back to see a stylist more than once (never double dipping). I usually perform a sort of "hit and run" with beauty salons --going in for a single visit where I let the person have their way with me and then write them off due to their mediocrity in creativity. That was until Christiano Cole started doing my hair. Pause momentarily while I show my work. When I went in for my first visit, I had no idea what I wanted. I honestly told him, "Do whatever you want, so long that it is not the current 'dirty dishwater brown' that it is". It was icky and I knew it. His face lit up like Christmas morning and it was evident that it had been a bit since someone had given him total creative freedom on their locks. I told him to surprise me and that I did not want to know what he was going to do until he did the "post-blow dry turn around" --the big reveal. He graciously obliged and offered me some coffee (a nice touch). The salon was okay. It had just been remodeled and while it seemed to lack any central theme, I didn't really care too much. I'm the type of lady that would rather have Gisele Bundchen hair done in a dirty closet, than go to a salon that resembles the Taj Mahal walking out looking like a broke down version of Coolio. Sue me. Christiano began applying the color: briskly, thoroughly, and the entire time keeping me entertained with conversation. When he was done, he washed me out in the shampoo bowl. It felt INCREDIBLE, he was firm but not too firm. Then, he gave me the most beauteous blow dry I have ever had. I felt like a Victoria's Secret model with all of the attention. He flipped me around aaaaand ...... BAAAAAAAAAAMMMMMMM! Amazeballs. My hair looked and felt so silky, so bold, so red, so sexy. And the best part of all was that it looked perfect for me. It looked personalized and had a distinct style. It screamed, "I am a sexy power banker, give me your money and watch me take over the world". A perfect personification of the band Cake's "Short Skirt, Long Jacket". Exactly what I was going for. Bravo, Christiano. You have a customer for life in me. Now stop reading this and make an appointment with Mr. Magic Hands. Right now.

I had such an excellent experience with Aubrey! I'm really bad with keeping up with the suggested…read morehaircut every 2-3 months (I go once a year lol). I'm actually very chill with haircuts and open to stylist suggestions, but I'm also a lazy person in the aspect I don't take time to style my hair. Naturally, I stick to a long hair cut with layers and bangs on & off - depending on how I feel and the season. She was incredibly easy to talk to. She got to work quickly after I told her something basic: "I want 3-4" off to get rid of all my dead ends, keep layers, no bangs since it's summer." She didn't try to persuade me into a completely different hairstyle. She only offered suggestions when she asked about the face frame/side bangs. I trust way too easily, so since it was such a pleasant conversation, I told her she can do what she thinks was best. I absolutely loved my haircut that I might try to get a haircut more than once a year! She really makes you feel pretty during the process, and she's so cool. I'm a little too laid-back with my haircuts, but she is pretty passionate about what she does. I really like my hair even if it looks the same, just shorter. I love how my side bangs turned out though~ I'll definitely be back! (:

I had a semi-permanent keratin treatment done at this salon by Michelle and I am thrilled with the…read moreresults. Michelle was warm and professional. She took the time to explain the keratin process to me as well as giving me a quick tour of the salon, since this was my first visit. The process takes approximately 2 hours and Michelle was completely engaged during the process. Again, I am thrilled with the results. Thank you Michelle!!!!

If you dread the trip to get your hair done....its time to make a change. Sick of spending so much…read moretime in the chair for color or highlights...its time to change. Blondes---yes Blondes -I cant speak for other hair colors but Blondes who get highlights or color will Love the experience here. Easy parking, comfortable clean salon, happy people and great shampoos that make you want to zzzzzzzzz. I feel spoiled here. If Michelle stops doing hair...I would hate to go back to 3-4 hour appointments and trapped with ucky people until it was over. I leave here happy with the time and the money I spend for the service and Im happy to tip. Its worth it.

I love the staff at Luxury Tresses. Shelby does an excellent job prepping, while Marcia does the…read moreinstall. Pink does the color or highlights. I continue to go back because I am pleased with the services. If you desire the best in hair care, go to Luxury Tresses.

I drive for about 1 to 2 hours to have my hair done..My problem is my stylist is never on time for…read moremy Appt,sometimes over hour later or more. I love my the styling but the hours that I must spend and the lots ,lots of Cost..to be delay each time is not Worth the headache and the long Drive.....Caio Cheri's

love it meliane is the bomb she is so awesome she knows her stuff and keeps up with all the new…read morestyle and she colors my hair just perfect and its long lasting call and ask for MEL!!!! I PROMISE U WILL NOT BE LET DOWN JESSICA

Use to be a great salon with very professional service. Stylist double booked last few appointments…read moreso an hour long service now takes 2.5 hours. This is not fair to customers who do not have hours to spend waiting in the salon. Also seems a bit greedy on the part of the stylist. In addition, the color service was bad and then of course needed to be corrected. More time spent in the salon. No apology from the stylist who then tried to charge me for her mistake. Another blow! Finally, no receipt was ever texted to me after paying.

Y'all. I can't tell you how GRATEFUL I am for Megan and her expertise. I moved here from the West…read moreCoast in desperate need for a new stylist. Someone recommended Megan and I couldn't be any happier! She keeps it 100% real with you and will tell you what she recommends based on your hair needs. I got SO many compliments on the blonde she did for me. Then when I decided to go dark & purple she was all for it! Again she did such an amazing job with my hair. All the assistants and staff are so nice & the amenities (coffee, water, wine, & snacks)they offer are great too! I leave the salon feeling brand new & confident after every appointment!

My hair has went from split ends and never ending breakage to soft and healthy in just 2…read moreappointments. I cannot recommend Megan enough. She creates a relaxed atmosphere, teaches you tips and tricks for styling and hair care, and gives a great head and neck massage I don't think I'll ever go anywhere else

If you're looking for a hairstylist, Mira is the one! She's given me perfect bob haircuts every…read moretime and her coloring skills are impressive. I've sent all my friends and family her way and they've all been super happy with their results. Mira also does amazing extensions, I've seen the pics! Definitely recommend going to her! The salon is very bright and clean.

Ashley was absolutely amazingggg she completely slayeddd the assignment!!! I love my hair to be all…read moreblack/shiny & smooth & that's exactly what I got all thanks to this talented woman! Go check her out I highly recommend this hidden gem! I will most definitely be returning when I am in need of a touch up again!!

I called the Braid Lounge while I was on my way in, hoping they could accommodate me last minute…read more The braider I usually use had let me know she couldn't come all the way to Virginia Beach (she was more than happy to come to my house in Portsmouth when I lived there, but I hadn't adequately communicated that I had moved) The woman I spoke with on the phone was more than willing to help. She let me know that she could get both of my girls in last minute and then explained she would let the braider know that we were on our way. When we arrived, she greeted us happily at the door. I have to pause here and speak to the professionalism, etiquette, and overall experience. It was so calm quiet and aesthetically pleasing for a last-minute "we can squeeze you in" kind of situation. I fully expected a wait and a busy lobby. That was not the case, also to my surprise this was less of like a come in and go situation. This was an very curated salon. I could immediately tell that people come here, religiously, and have their self-care done. This was 100% an upscale salon that was willing to work me in without an appointment, it was clear they cared about helping the customer and not about the money not to say that it wasn't worth my money because it was worth way more than what I paid that's not saying the services weren't fairly priced, but that's just saying the professionalism courtesy and overall experience is clearly what keeps them in business . Without asking they even offered me a military discount. That's two. When you walk in, you immediately notice the professionalism, the aesthetic, the decor, and the staff courtesy. They also have products with the Braid Lounge emblem beautifully displayed, along with other products they personally recommend that support the community because they're Black-owned. LOVE THAT, especially in this economy. That's three. Back to the story. I was asked how old my girls were, and I explained that they were five and four. The host let me know that their standard minimum age is typically seven. Because it was a last-minute request, I let her know that I was willing to pay extra for the accommodation if the braider was willing to work with me. She took a moment to speak with the braider privately and handled the conversation professionally. There was also a cosmetologist there taking down someone's hair, and she was so kind and polite. I asked her if she knew anyone who did children's hair in case they weren't able to squeeze us in. She said she couldn't think of anyone off the top of her head, but she didn't have to speak to me or my children at all, especially while working with her own client, and she still took the time to respond kindly. Then the host returned and let me know that the braider was willing to work with me. Because of the age minimum, I decided to have only my four-year-old's hair braided because she holds her head well. My five-year-old, however, does fuss and fight, so I wasn't going to ask that of anyone in a last-minute situation where I was already requesting an accommodation. Ms. Yaye started on my baby's hair, and from the very beginning, she was calm, quiet, and patient. She actively talked to my daughter and hyped her up, telling her, "You know you're a big girl. You can do this. We don't have to cry. We're getting our hair done." She also took the time to ask, "Hey, do you want me to stop? Is it hurting?" If my daughter said it was hurting, she would switch to the other side. Because the age minimum is seven, I initially thought the experience might be a little more strict and quiet. Absolutely not. Ms. Yaye met my baby at her four-year-old level. She was SO PATIENT. SO ACCOMMODATING. For context, my baby is on the spectrum and can become very overwhelmed in new places with a lot of sensory stimulation. Ms. Yaye kept her from having a full breakdown, and I didn't even have to explain it. She was even willing to ask me, close to finishing my youngest daughter's hair, if I wanted to try with my oldest. I responded again, "No," because I already knew my oldest was going to act a plum fool, and I wasn't going to put anyone through that under those circumstances. Needless to say, I was 100% impressed. From the moment I called, to the moment we walked through the door, to the way we were greeted, the professionalism, the willingness to accommodate me, the communication with the braider, and the actual experience with my daughter, I was genuinely impressed across the board. I will absolutely be recommending the Braid Lounge to others, and I will definitely be back!

Absolutely amazing. I've been coming to them for over 15 years. I have never had an issue with…read moreanyone in the shop. They are all respectful and humble. I truly appreciate them. I will always come to them for all my braiding needs.

I was in Suffolk for an event and also really needed a haircut before going on a work trip -- so…read morewhen I found this spot nearby on Yelp, and it indicated they'd take walk-ins, I decided to stop in to knock yet another thing off my busy list. As advertised, they were in fact able to accommodate me without an appointment. The salon itself is super cute with a lot of shabby chic decor -- a bit of an Etsy upcycled look to it. After about a 30 minute wait, I was introduced to my stylist, Kim Curling. Kim asked several intake questions about my hair, my daily routine, and my preferences before starting. Typically, I'm hard pressed to find a stylist who doesn't cut my hair too short on the first try -- but Kim did an excellent job staying in my comfort window. She also was very helpful by introducing me to a new styling product that is amazingly low maintenance, helps maintain my curls, and doesn't make my hair stiff as a board! Overall, it was a good experience. In terms of my star rating -- I went with four because it was an expensive endeavor ($80+), and for that price, it didn't come with spa perks that I've come to expect at that price level (aromatherapy, skin/scalp treatments, complimentary tea/coffee, etc.). It's a nice little place though and I wouldn't hesitate to get my hair done here again if I was in the area!

Laurie is fantastic! Wouldn't get a pedicure or manicure anywhere else! She is very professional…read moreand quite artistic. Highly recommend.