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Hairnation

4.8 (4 reviews)
Closed 10:00 am - 4:00 pm

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Dialema Hairdressers

Dialema Hairdressers

3.6(8 reviews)
21.2 mi
££

DialEma was established in November 1996…read more The salon has just undergone a massive expansion and refurbishment project. The team currently consists of nine Stylists and two Beauty Therapists (all with a wealth of experience and expertise). The salon prides itself on delivering a professional and friendly service to all clients.

Very poor service. I went to this place to get my hair dyed and got told I needed a skin test first…read moreand so went along for a skin test, then booked to have my hair dyed. Unfortunately I then came down too ill to go to my appointment. I phoned up and talked to Bond and asked her what their cancellation policy was as nobody had told me and it was nowhere on the website. I was not told on the phone what the policy was either, all I got told was that she will book me in to have my hair dyed another day, so she booked me in. I then had to cancel a second time as I had terrible flu and my dad talked to Bond on speaker phone so I could hear and my mum could I hear (I was too ill to use my voice) and again no cancellation policy or anything was explained, all that happened is my hair dye appointment was booked in another time. So I turned up to have my hair dyed, having organised my whole month so I could be there as it is tricky for me to go as I am 95% housebound with severe chronic health problems, and I then got told by Bond that she would not dye my hair that day, they she would only do another skin test first and then I'd have to return again next week (which I was not able to do). I told her that I had not been told any of this on the phone, and she said that she had explained all of this. I explained that I had talked to her, and my dad had talked to her with my mum and me listening in on speakerphone, and neither time was any of this explained. My mum and dad confirmed this. She still said all of this had been explained and would not apologise for her mistake. I will not return to this place again. I am not well enough to be messed about. It took a lot to get there only for them to not dye my hair. The least they could have done was apologise. I am never using your hairdressers again. Poor communication, poor service.

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Dialema Hairdressers
Dialema Hairdressers

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Hairnation - blowoutservices - Updated May 2026

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