I used to love Emily, but I haven't found someone who can consistently give a good haircut since…read moreEmily left before COVID. I have often left The Lift with hair cut so unevenly that I have had to even it out myself at home. My son just got his hair cut again after his last one there, and the new hairdresser pointed out that there was a huge difference in length between the R and L side over his ears. Sadly, after a decade as a loyal customer,I won't be returning to The Lift.

Heartbroken Bride - A Cautionary Tale for Anyone with Textured Hair…read more On October 4, 2024, I had my hair done at The Lift Salon by Justin, a stylist I had previously trusted. As a South Asian woman with thick, coarse hair, I made it very clear that this appointment was for my wedding day. What should've been a joyful, exciting experience turned into a months-long nightmare -- one I'm still dealing with in June 2025. The salon is very much a white-centered space, and while that shouldn't matter, it clearly did. Just because I have thick hair does not mean it's okay to bleach it to the lightest color possible without any real conversation about the risks involved. As a stylist, it is your responsibility to inform your client of potential damage -- especially when working with textured or ethnic hair. Had I known my hair would end up gummy, stringy, and permanently compromised, I would've never agreed to this. I even voiced concern during the appointment when I noticed the gummy texture. Justin brushed it off and told me it would feel like that for "just two days." I trusted him -- big mistake. After the first wash, my hair was a sticky, breaking mess. It was completely ruined. Since then, I've spent months trying to repair it, and I'm still not even close. When I reached out to the owner, Cristol, hoping for accountability and understanding, I was met with nothing but ego, gaslighting, and attitude. Her exact words were: "But you loved your hair and walked out with a smile." I told her: "I didn't even realize how damaged it was at the time -- check your cameras, I was trying to bring it up to Justin during the service." Instead of listening, she cut me off and said, "I will not have you come back into the salon. I'll just refund you. You can go to my friend, Carve Beauty, to get your treatments done." I was in tears. I had just paid $600 for a service that destroyed my hair and left me completely heartbroken -- and she had the audacity to ban me? As if I'd ever want to go back. You couldn't even pay me to return. Update - End of June 2025 This photo shows the current condition of my hair -- still gummy, breaking, and fragile despite everything I've done to try and fix it. Funny enough, I didn't find Carve Beauty on my own. Cristol -- in the middle of kicking me out of her salon -- actually recommended I go there. The irony? Carve turned out to be everything The Lift is not. At Carve, Tina, one of the owners, was professional, kind, and truly empathetic. When I told her what had happened, she was genuinely appalled. I ended up doing around six intensive treatments at Carve and purchased their molecular repair treatment to continue care at home. And still, after all that, I'm left with long-term damage. If you want a salon that will actually listen, respect you, and treat your hair with real care and knowledge, I cannot recommend Carve Beauty enough. Go to Tina for anything major or corrective -- she's amazing. And for regular styling, ask for Abby -- she's just as talented and sweet. Skip the arrogance. Skip the gaslighting. Skip the damage. Go where your hair and your voice are respected -- go to Carve.

Colleen gave me a great short curly bob and highlights. A total change from my longer, darker hair…read more Have been going into NY to get my hair done, for the past couple of years. Not anymore. (Not to mention it was a third of the price than I'm used to.) Comfortable, spa-like salon.

Dawn did an amazing job on my hair. I'm always cautious about letting someone cut my hair, so when…read moreI wanted to dye my hair for the first time I scoured the reviews on Yelp to find the perfect place that wouldn't mess up my hair. This salon had great reviews and after having my hair done there, I can see why.

I was so happy that I hired Abbe to do my hair on my wedding. First off, Abbe is only of the nicest…read morepeople, so easy to talk to, so upfront and communicative - she's definitely someone you won't mind around on your wedding day, because she just felt like one of the girls. She was flexible and professional. My hair is really finicky and difficult, especially in the summer humidity, but my hair held so well all day and night! I wouldn't trust anyone but Abbe to do my hair!

Abbe is amazing!!! My fiancé and I had to completely reimagine what our June 28 wedding would look…read morelike. We made a last minute decision to have a small, intimate wedding with immediate family due to COVID restrictions and Abbe was able to become an integral part of the day on a moment's notice! The work she did on each person's hair was exactly what they were looking for and had an effortless, romantic look. She was so easy and fun to spend the day with as we got ready, and was flexible as we weren't quite sure what our morning would look like. If you are looking for a hairstylist to do your wedding: book Abbe!

I went in for a wedding hair trial with Kate. I was immediately greeted upon entering and was…read moreseated comfortably soon after. Kate took the time to really listen to what I was trying to achieve, looked at the photo examples I brought, and made adjustments and alterations to my hairstyle several times in an effort to make my wedding hair trial perfect. For $35, to spend over an hour trying to help a bride to be achieve her desired look, exemplified extraordinary attention to detail and a high level of customer service by Kate. It's obvious she cares a lot about the reputation of the business and the way her customers feel when they leave the salon. She answered all of my questions perfectly, and although the hairstyle she created didn't exactly match my Pinterest photo, I'm still very much considering her salons services for my upcoming wedding.

First of all I chose to come here since it's right in town and amazing location. It's really cute…read moreand boujee inside and stylish. Unfortunately most of the people who have done my hair here are not so friendly. Each time I've tried to start conversations with them, it's always felt really strained and awkward. I'm not sure if it's a personal thing where maybe we just don't vibe, or they don't want to talk? Anyways it's been really uncomfortable for me and I feel bad going in. For this last year, I haven't returned for that reason alone. Although they're in such a good location, do great work, and have a pretty salon, that's all it is. I know this place has really good reviews, but I honestly never had good memories here.

Finally! So many years I have looked all over for someone who could get my hair to a color I liked!…read moreAshley is awesome colorist and stylist. She also goes out of her way to work with my busy schedule. And you couldn't meet a nicer person.

I've been going to to these girls for a long time they have never let me down. These women love…read morethere jobs and it shows.

I just love it here. The hair stylists are such a friendly group of girls, making you feel like…read morefamily right when you walk in. Katie always colors and cuts my hair and has always given me exactly what I envisioned. Love it here, if you're looking for a hair salon I would recommend this one!

Lari did my wedding make-up beautifully with very little guidance from me. Not only was it…read morebeautiful, more importantly it withstood 100 degree weather, tears, sweat, and cake! It looked just as good at 8pm as it did at 11am. I can't say enough about her wonderful work and would recommended her to anyone!

That is simply not true, you did not clean your makeup brushes until I asked you to, and you did…read morenot use disposables. I also did not receive any of the other face products you mentioned. Your license is not posted and your makeup is extremely dirty. Once again I had to ask you to clean the brushes, and there were absolutely no disposable brushes used. Very unfortunate excuse for a "business" I did not give you permission to post a link to my personal photos- please remove at once. People can see how unhappy I was anyway

Didn't have a great experience. Salon seemed like its under renovations maybe? My stylist didn't…read moresay a word to me the entire time so that was strange.

The energy inside this salon is amazing especially as a guy going in there it felt nice to be able…read moreto talk and have conversations with new people. I was lucky enough to have Emilia Chiarella as my stylist she was amazing, I will definitely be coming back to her again with my next visit!!!

My first time visiting blo west hartford. Loved that I was able to get an appointment within an…read morehour as I happened to have some time on a Monday. Overall the lady there was kind and my hair looks amazing afterwards. My only complaints is that they were very rough with my hair during wash and blow dry (burned my scalp a few times) and I definitely have a lot of whispies at the top of my head sticking out which I know is from breakage in my hair overall but felt maybe a product on top shouldve been applied? Also didn't love that they left me sitting at the sink to answer the phone, I think a professional place like this should focus on the client especially a first timer. And did a cold rinse at the end ? I get that's helpful for the hair but no one wants an ice cold head in wintertime. Maybe would have gotten a membership if the above didn't happen but overall a nice blowout to get spontaneously

Experienced stylists that know how to work with extensions! Love how fast and friendly the salon is…read more- will be back soon!

Not the best. After several visits the stylist still couldn't get my color right and kept telling…read moreme she was " growing it out" and "doing it her way." I tipped well, but they acted like my requirements were up to them to decide. I don't recommend this place. In fact once I moved on, they were so petty that they refused to give me my color formula so I could take t to the new salon.

I absolutely love Salon 241! I came when Hannah Y. was hired several years ago, as I've been a…read moreloyal client since 2021. At first, I wasn't excited about a new salon, but my first time there, it was so welcoming and warm. They use top-of-the-line, healthy products. They invest in the education of their staff. Everyone is so kind. I love seeing Hannah, and I'm so glad she's working in a salon that welcomes and cares for all people! My hair looks incredible and is healthier than it has ever been.