1. HairCraft & Co

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Mobile, AL

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HairCraft & Co

1.0 (1 review)
Open • 9:00 am - 6:30 pm

Services - HairCraft & Co

Haircut

HairCraft & Co Photos

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10 years ago

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Luxe Lashes by Lauren

Luxe Lashes by Lauren

1.0(1 review)
2.5 mi

I was referred to this business back in November after looking for a lash technician for quite some…read moretime. The website lists a strict policy which I was perfectly fine with and felt this place would be very professional. I setup an account, gave my credit card information and was given a confirmation on my appointment via email which even included an attachment with my appointment to add to my calendar. I've had my appointment scheduled since November for December 19. On December 14, I received an email confirming my cancellation which I did not cancel. I looked for a reason for cancellation on the email assuming maybe due to the pandemic something changed but there was no explanation. I assumed maybe a glitch so I looked up Lauren's number on her website, which states to text and not call. Again no issue with that. I texted her to see if maybe my appointment had been canceled by error. She responded " Hi! I do not work on Saturdays or Sundays. I work 8-14 hours per day Monday-Friday." I was confused because I'm unsure why she felt the need to tell me she works long hours which was not my problem. As a business, that should have never been addressed to a client and I wasn't even offered to reschedule or be worked in. It's not my fault that schedule was available on her site. Strict policies for a business but however you provide sloppy service. I will carefully shop for another lash technician that is more professional. Everyone isn't made to be a entrepreneur. Do better!

Lash and Brow Spa - So much glue! Super clumpy and painful!

Lash and Brow Spa

2.0(21 reviews)
6.1 mi

I have lived in Mobile for a year now and am loving it so far!…read more In terms of threading, there are not a lot of salons in Mobile and I've been to this location several times. I would always get my eyebrows and lips threaded. Since I only come once every 2-3 weeks - some months even longer, I get a different person every time to do my eyebrows. Until this past Tuesday, I have had no issues. They mostly do a good job, hence I am reluctant to give them only one star. Check in is quick - sign in sheet at the front desk. They are pretty fast at getting you in and out so the wait isn't long. They accept credit cards for payment. Prices are pretty affordable. I am only posting a review today because I want to share that if you feel like something is wrong, do speak up. When I had my eyebrows done, this lady was pulling pretty hard. I assumed since I have thicker eyebrow hair, it was expected to hurt. I was tearing up and had to turn my head away when she was pulling pretty hard in some areas. Again, since it was so quick, I just let her finish in hope to just get out of there. It stung really bad when she put the aloe on it and I knew then she probably had cut me with the thread. If this happens again, I will just stop the technician next time. I encourage everyone to speak up. I apologize for the blurry image but I ended up with 3 cuts on my left upper lid. This area is thin and I know I don't have a lot of hair in the upper eyelid area anyway. It is pretty painful and overall, I am really disappointed. I have been getting my eyebrows threaded for many years and never did I had this experience.

I stopped by this salon around 2 PM on a Tuesday and was told the stylist couldn't serve me because…read moreshe was going to lunch. That was completely fine. However, when I walked by again about 10 minutes later, she had another client of different descent/ethnicity in her chair being serviced. The inconsistency was disappointing, confusing, and left me questioning why I was turned away.

Photos
Lash and Brow Spa - Before

Before

Lash and Brow Spa - A couple days after my first service

A couple days after my first service

Lash and Brow Spa - Thanks Nina!

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Thanks Nina!

HairCraft & Co - hair - Updated October 2026

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