bad service and mean workers'…read more i had asked for a trim and went bald never go here no matter what

In response to the business owner's response: you did call me, after I wrote this review and as…read moreI've stated in my previous review, I sleep during the day because I work nights. I'm happy to call you after I wake up at 9pm or before I wind down to go to sleep before 8am if you'd like, but out of consideration, I avoided calling you during inconvenient times. I've never cancelled an appointment that I can recall, so I would be interested in the date that I cancelled. If I did, which I find hard to believe, it was definitely with more than reasonable notice. It's comparing apples to oranges, though. I'm sure you could easily fill the spot I cancelled. I can't call and make another appointment with a few hours notice. I'm sorry that those things happened but ultimately, I was unable to get my hair done over many months with your salon. It would have been stellar customer service to try to accomodate me after cancelling on me twice without me having to wait another two months (which would have been a total of four months since my original appointment) or at least offered me some compensation before I wrote a review. The fact that you didn't isn't necessarily a terrible thing, I just have no incentive to make an appointment when I have zero confidence it will actually be kept.

I've been getting my hair cut by Katie (the salon owner) for many years and she always does a…read moreFANTASTIC job on my cut and color and the prices are so reasonable! I moved to NYC a few years ago and still drive the 3.5 hours to Shrewsbury at least once a year to get my hair cut and colored by Katie. Her balayage technique makes my hair look amazing and it grows out perfectly so I can usually make it the full year before coming back for my next visit. (even hairdressers in Brooklyn when I've needed a trim have commented on how nice the color is) The vibes are impeccable and after watching her team work with other clients in such thoughtful ways I'd also trust any one of them to do my hair if Katie was ever unavailable. Run don't walk to this salon for your next haircut. You won't regret it.

I am new to the area looking for a new salon. This one looked like a good option to try out…read more I was very pleased with everything; the environment was very welcoming, and the haircut was flawless. My stylist was also a great conversationalist. Highly recommended!

I love Ella! She is amazing and does the bets balayage! She has so much pride in what she does and…read morewants all of her clients to look perfect! she went out of her way to squeeze me in on a very busy Friday night so I looked confident and beautiful for my engagement photos! Thank You so much Ella!

I honestly don't understand the hype around this salon. My experience was extremely uncomfortable…read moreand unprofessional. Dino made me feel uneasy during my haircut, and the overall vibe felt off from the moment I walked in. I left feeling uncomfortable instead of relaxed, which is the opposite of what a salon experience should be. I won't be returning, and I think reviews should focus on how clients are treated -- unfortunately my experience was negative. -0

Tia's skills are phenomenal, both with color and cutting. I have had her as my hairdresser for…read morealmost 12 years.

Tia's awesome! I've searched high and low all over…read moreWorcester to find someone that can cut hair, specifically Asian hair. After looking at the other reviews, I took my chance with Tia and ever since, she's been amazing. She's honest when it comes to color option and what would look good on you and I trust her opinion than my own.

Christina consistently provides an excellent cut. I will not consider switching to a different…read morestylist.

I was really really bored with my hair. You can see a version of it in my profile pic. Straight,…read moreblunt cut, originally chin level when I lopped off a ponytail for one of those donation sites, it had grown out to my shoulders and because my hair has a lot of natural body and some wave and curl to it, I was getting a very triangular shape. I had no idea what to do with it, other than grow it out again, but I was tired of that cycle, too, since I've done it several times in the past decade. It's also going pretty grey in spots and I'm not sure another 'tail would work for those wig organizations because of that. I needed someone to just make a decision about my hair and cut it. I didn't care what the results were, what the style was, anything at all. I just needed something different. My husband half-jokingly suggested I take his clippers, buy some gel and go for the Annie Lennox look and I was actually OK with that. Christina took on the challenge. She chose a layered look that is both blowdryer and product-optional (YAY!). It's fabulous, super easy to take care of and suits me well! I would have never thought of layers and I'm glad she chose this cut.

Kelly is the best hairdresser I have ever been to. She listens to exactly what you want, she is…read morelike an artist who loves what she does. The cut and color were perfect and the best part is when you go back, she can do the same thing, she is always consistent!! Kelly is always entertaining too!! She is lovely and talented, thank God I found her, my hair has never looked better!

Kelli always has the best vibe when getting my hair done. I always have a great time and she always…read moreexceeds my expectation. Love her so much!!! 10/10 recommended

I have curly hair for the first time in my life (thanks to being a woman of a certain age...) and…read moreneeded someone local to help lead me through this difficult transition. After searching online for salons specializing in "curly cuts," I stumbled upon Nina and Ntrigue Salon. I am SO GLAD I did. I had my first visit this morning, and my hair looks fabulous! The salon is bright, clean, and welcoming. I immediately felt like I had walked into a room full of girlfriends instead of strangers. Mercades invited me in and shampooed my hair, and then Nina began my Ouidad cut. Nina was gracious and happy to share information on how to care for/style my hair; she obviously loves what she does, and she does it well. I thought the price for my wash, cut, and dry was reasonable, and I pre-booked my next appointment. If you are a curly girl (or guy), do not hesitate to make an appointment!

Friendly service, professional, very clean environment and skilled stylists. Strongly recommend.read more

I LOVE the haircut done by Raymond Colon. He listened to what I had to say and I walked out 100%…read morehappy. I have receive multiple compliments on my new haircut from family and friends. I took the attached picture straight out of bed this morning....I love how it falls into place and looks so stylish with almost no effort. Thank you Ray

Today I went for single process color and a glaze toner and went I went to paid I was charged with…read morea back bar charge $40 on top of my total. It was NOT okay that charge was hidden from me until checkout and wasn't stated clearly on the service menu or booking plataform.

Amazing talent at Hot Set Hair Studio!…read more When you start your day and so many of your 5th graders take a moment from their work to say Mrs. Lucas I love your hair and colleagues too share the same sentiment that you know you made the right choice in choosing Hot Set! Jess colored my hair and her natural insight, patience and strong ability to listen is phenomenal. The other hair stylists help out, are attentive and caring making my visit a thing I want to rinse and repeat (no pun intended)! I cannot recommend Hot Set Hair Salon enough. You will not be disappointed if you choose this salon that is conveniently located too!

I love Hot Set Hair Studio. Jess is professional and knowledgeable and a good conversationalist…read more Everyone at the salon from the owner Pam to receptionist/trainee is friendly, helpful, and welcoming! They are great at recommending products and treatments without being a "sales pitch". The prices are reasonable. I have been a client of Jess since 2020. It is a great experience every appointment. You will not be disappointed.

PARLR is such an experience!! They are so organized and everyone who works there is super friendly…read moreand welcoming. Grace is the best, she's so accommodating and always talks me through her plan to make sure I'm happy with the results. The prices are on par with other salons (not crazy expensive) and the quality of service is higher than I've gotten anywhere else in the Boston area. I also have to note how well decorated it is inside, plus the free coffee and treats!

How much can change in just a few years…read more.. The staff at PARLR is so fake-nice now. I felt like I walking into the mean girls den & spent my entire visit there being judged for not being cool enough. Exactly opposite the vibe I want when treating myself to some pampering. Ick. Leaving it at two stars though because the space is still beautiful, and the variety of offerings is ok.