im writing on behalf of my mam who uses this hairdressers quite often. she finds the staff very…read morepleasant and she finds they always take time with her and each individual and their needs. each client is made to feel at home and welcome.while waiting ,a glass of wine or cuppa is always offerered. and the pampering starts! from a foot masage to a hair cut. choice is yours.

Best hairdresser in the North East! I am SERIOUSLY fussy about my hair and believe me when I say I…read morehave had some BAD cuts! but SJ was AMAZING!!! she really knew her stuff and explained what she was doing as she was doing it, it just made me realize how sub-standard the places I've visited previously have been! Can't recommend her highly enough she's definitely got a client for life in me! Thanks SJ!

This is an absalute gem of a hairdressers. Nigel was trained by Saks and he's had Jigsaw now for…read moreyears. Good value, expert cut and friendliness. He washes, cuts and dries your hair (you get a mug of coffee if you are lucky also!). Attentive, unlike other places I can mention (and have mentioned in other reviews). He will do exactly as you ask but will also tell you if something doesn't suit/you'd look stupid He has a hardcore of regular clientele who've gone there for years and there's always a friendly atmosphere there. Recommended.

From the owner: Jigsaw Hair Salon in Darlington, County Durham specialises in cutting & coloring for men, women and…read morechildren.

I visit this salon all the time for hair and beauty, i would give them a 10/10 for everything! I…read morealways leave feeling and looking great :-) I have recommended loads of friends to this salon and i get a voucher to use for recommending someone. Both me and my friends love going as we always get the best sevices and the staff are fab, always make you feel better. If your unsure about going don't be, you will be very pleased after your visit.

Had my first haircut in this salon this week and have to say the stylist was pleasant, professional…read moreand chatty and cut my hair very well. The price was good too. Whilst I was waiting there was a lady having her hair coloured. The young girl(a trainee I assume?) stood in front of me and offered the lady a coffee, made her one then went upstairs in the shop, totally ignoring me. The coffee isn't the issue but to have even been asked would have been nice. The cost of that cup of coffee will mean I'll likely not return. I ran pubs, bars and hotels for years and know the impact small things like this have on customers. Made me feel like my custom wasn't very important and the amount of money you spend decides wether or not you deserve a drink while you wait. Not a great first impression on me I have to say. As I said though, the haircut itself, and the stylist, I'd have no complaint about at all but the fact that you are 'very proud of the welcoming atmosphere' and the 'friendly team', I'd say some staff training in basic customer service may be a worthwhile investment.

This is a small and friendly salon. Staff have no airs and graces and are genuine, chatty and…read morepleasant. I have always found them happy to try their best to squeeze me in even when they are busy and I am giving them late notice. They will also do false nails and have used them before going on 2 weeks beach holiday and they were probably the best wearing nails have had done. I didn't lose one and with a bit of tlc in the last week they still looked good. Prices are very competitive.

Worst place going. Got told I'm better off just shaving my hair completely. She ended up thinking…read moreshe was funny by comparing me to a ginger older guy, just straight up insulting me while I was there for 2-5mins, she had her 2 dogs in & whenever one of them jumped on me she instantly pulled her dog off me even though I was explaining to her it's absolutely fine as I love dogs, she even said to me if I paid her a grand she wouldn't even do my hair. I left feeling very embarrassed, humiliated & very upset. A simple "unfortunately I wouldn't be able to do your hair" would've been fine, instead I was just insulted constantly by the lady. She was a old lady with blond hair who thinks she's the bees knees. Looks down on people & thinks she's God's gift when really Stevie Wonder wouldn't even want to touch her, the ignorant b×tch. Avoid at all costs. Just in case you would like the name of the woman who thought it was absolutely fine to make me & other women feel insecure by insulting us, her name is Sue Smith!

Talking heads are brilliant, they will notify you of special offers by text, the girls are really…read morenice and there is a large car park right behind the salon.

While the salons are a bit above themselves the training studio is a very down to earth place…read more I paid £5 for a wash, cut and blow dry on my long hair and was really pleased with the result. The trainees are supervised and checked at all stages so nothing can go wrong. As they are still learning the process takes a bit longer but for the price I still walked away with a SAKS haircut and the chance to brag about it!

Saks is a large clean salon, however it really is huge and the concept of personal service appears…read morea little lost. There are so many chairs that you feel a bit like a conveyer belt of custom. People here are far too cool to smile, even when chearily asking for a weeks wages for a simple trim. Prices are insane, although they do do a good job on cuts and colours. For formal hair ie prom, wedding I found the service awful and the style had completely drooped and had to be entirely taken out within an hour!