I have been having my haircut at the location for over 15 years, and I have had my last haircut here. For some time, the prices have been increasing while the quality of the service is declining. No one has notes from previous appointments, and the stylists attempt to cut your hair in as short as time possible with no one else waiting. The issue resides with the owners who have allowed the quality of their produce to decline. Adios! read more

Cynthia cut my hair and I think she did one of the best jobs that I have seen out of any barber. She can start a conversation and do any hairstyle you want. - Chris, 10 read more

Hands down quickest best hair cut ever. Service was great and they offer you something to drink as soon as you come in.

After 15+ years of using the Hair Saloon, yesterday was the last time I will walk into one of their location! I setup 3 appointments, My sons have long hair and wanted a trim and a cut for myself. When I arrived I was informed that a trim was a longer appt and a upcharge. With all the new fees for services, and the uncaring attitude from the staff this retired USAF person will take all my money elsewhere. In the past few years the quality of the service has diminished making this the last straw! read more

Was denied a haircut for being 7 minutes late the day before thanksgiving, this business will never get another dime from me.

Kim was the worst hairdresser I've ever had, she was very rude and did not listen to me at all. She cut my hair very unprofessionally! Don't recommend her as a hairdresser! read more

The haircut you'll get at Hair Saloon for Men in Webster Groves is a crapshoot. It all depends on the stylist. If you get one of the Kims or Judy, you'll probably get a pretty decent cut. But, if you're unlucky enough to get Becky or one of the others, you'll look like you've come from the butchers! And, the receptionist, Amy...........seriously lacking in personality, and if she has to get up off her chair, she's not going to do it, whatever it is!! read more

I have been a customer at the Webster location since 2010 and all their employees have been fantastic. Their staffing friendly, reliable and listen to my needs if I ever switch stylists. The commentary shoe shines are a wonderful bonus while I'm on site. read more

Coffee, Diet Coke checkers and a good hair cut I think we have a new barber! Will try to bring him in an on weekdays for senior discount;-) read more

Great haircut as always. Working hard to take Pandemic precautions. I felt very comfortable getting my haircut. Mask required. Lots of hand sanitizer available. This location was built for this. Full wall between each station, so its just you and your talented stylist. Might be appointment only now, but check their website or app. Welcome back Hair Saloon! We missed you!!! read more

I had a really great experience at the hair saloon. I saw Kim for my first cut and she was so friendly and such a personable hair dresser. Kim wasn't available for the time I wanted my next appointment so I asked the store to recommend me someone who does a good job with undercuts. They got back to me promptly and even left a detailed message when I didn't answer. I saw Tiffany for my next and most recent haircut. Tiffany was amazing. She is so relatable and fun. I felt very comfortable. You will be respected regardless of gender, sexuality, and ethnicity. Tiffany understands how hair can be really important to our identity and did a great job of listening to what I wanted and also recommending things she thought would look good. Since Kim made great notes, Tiffany was able to build off them in my online "file". Great experience at the Webster Groves Hair Saloon! Very impressed. Also, I don't take the time to write reviews often so this is a compliment :) read more

Wouldn't go anywhere else for a haircut! Friendly staff and quality work! Always easy to book an appointment online or walk-in. Not to mention the complimentary beer! read more

So I know it looks like I just got my hair cut 3 days ago and now I'm back again. The truth is, my last visit to the Hair Saloon was more like a month ago. Please read the last bit of my previous review for the explanation. Anyway, this review will be covering the last time I visited the Hair Saloon in Webster. As I always do, I wait WAY too long between hair cuts so the stylist can hardly recognize me under my unruly mane of fluff. I went around 10am and the place was still deserted, which my stylist told me was unusual. I should point out that this was a different stylist from the last one I saw when I rated Hair Saloon a 5. I was transitioning from medium length to short length hair and all I really told my stylist was, "I want it short enough to gel up into a spike. Please leave the top longer than the sides." That's the general gist of my signature hair style and that's about as much consistent detail that I can manage when always being bumped to different stylists. Despite how vague I was, despite the new stylist whom I had never met, despite the fact that Hair Saloon had not taken any notes from my last visit to use as a template, in spite of all of these factors the hair cut I got was EXACTLY what I wanted! Now, the reason this is a big deal for me, HUGE deal to be fair, is that this is the exact same thing I've done for months at Great Clips. I never bothered to go to the same stylist (although on several occasions I DID get the same one) and despite giving lots of feedback and constantly updating the notes on my preferred hair style, they always managed to deliver a hair cut that was always *not quite* what I wanted. I usually left thinking, "This will be a good hair cut... in about 2 weeks." And the only similarity I can draw from the last Hair Saloon experience to this one is the degree of meticulousness in how the stylist cut my hair, a centimeter at a time. A great quality cut, pretty much exactly how I'd envisioned it, PLUS free shoe shine (not that I've taken advantage of it yet), free drink, free scalp massage and shampoo, free styling and a free hot towel- all for slightly more than what you'd pay at Great Clips? Well played, Hair Saloon. Very well played. As a PS, I also learned that you can drop off shoes for your free shine. Just take a pair with you when you go and leave them with the attendants. They'll call you when they've had a chance to shine them. NO ADDITIONAL CHARGE! read more

I take both my boys, 6 and 10, to hair saloon in Webster and we always book with Kim McBride when we plan ahead. She is really great, does a wonderful job and puts up with the kids' wiggling. Although she does not put up with them too much and knows when to lay down the law (in a nice way). My older son actually cried once a couple of jears ago (yes, we are long-time customers) when we needed to get in and she wasn't available, so we decided it could wait. The reason I cannot give 5 stars is that every time we call we are put on hold for a long time. Sometimes too long, and I end up hanging up. I agree, the customer checking out is top priority. But, if you do not have enough staff to take care of the phones with alacrity then hire more staff. Or a savvy stylist trying to build their clientele could take the phones during some off hours and probably fill their schedule. I'm just sayin' Online booking would be a hit with me! read more

Always friendly and always a great cut!!! Greeted as soon as I walked in! I was made to feel welcome. I was offered a beverage too! Even though I was a walk in, the wait was less than 2 minutes. Check in and checkout were simple and the cut was perfect. I highly recommend!!! read more

Terrible hair cuts for two little boys, 5 and 7. They chopped the bangs so unevenly I had to take them somewhere else to fix it. And that's two different stylists. I understand getting someone new or not so great, but two bad cuts! They need more competent professionals since they are so overpriced. You can find higher quality cuts at a better value anywhere else. read more

I get my hair cut here a lot. It is great and good service. The staff are nice and it is pretty reasonably priced. Highly recommend!

The Hair Saloon fancies itself a sanctuary for men, the kind of place that existed in Ye Olde Days, before 'stylists' and 'frou-frou' were even words. For whatever reason, my regular barber wasn't available, so I thought I'd try the Hair Saloon. On the plus side, they take walk ins and are pretty reasonably priced. More expensive than my neighborhood barber, but then again, it's a chain with all the wood furniture, reception desk, and other trappings, so it's fair. They also accept credit cards. Huzzah! But on the negative side, I guess I can't buy into the schtick. I mean, what Olde Tymey barbershop employs stylists? Shouldn't they be, like, barbers? With the warm cream and straight razor? And what barbershop serves a soda or gives you a mint after your haircut? So basically, the back story falls a little flat. If you want a slightly upscale Great Clips experience, the Hair Saloon may be for you. Until then, if you want a real barber experience, go to a barber. read more

Went back again - some of us never learn. Still no shoe shine, but no weight time either - an ominous sign of things to come. I asked for the same stylist again - "not here" was the reply. When I asked if she was off or didn't work there any longer the reply was "not here." (I think she left.) This time I got a total ditz. When she asked how I wanted my hair cut she stopped listening...and started talking, and talking, and talking - got real old real quick. The haircut - awful. l Will I go back - no. I'm back to looking for a good barber who will take more than 6 minutes to cut my hair (and do it without talking and talking and talking and...! read more

My stylist's name is Joanne L. and my experience with her at the Hair Saloon was above and beyond five * service. She was very professional as well as friendly and did an excellent job all around. She kept the conversation focused on my hair needs and also kept a conversation going asking me all about myself but never lost focus on the haircut I received. I highly recommend this lady and will be returning to her. read more

I'm very loyal to hair saloon. I won't go anywhere else. Relaxing atmosphere and I've never had a bad customer service experience. They have my business! read more

I go to Hair Saloon every week. Not always this location but for the most part this is my go to location. Everyone is very friendly. I have a schedule that can change with almost no notice. They can always squeeze me in. I don't schedule with the person every time so I think I have had my hair cut by almost everyone there. All of them are great. Hair saloon is the only place i will get my hair cut read more

My son needed an emergency hair cut for a funeral and with it being Monday I couldn't go to my normal stylist. I ended up at The Hair Saloon in Old Webster where they took one look at him and said "We are not equipped to do the style he wants." Hmmm, funny thing is they didn't bother to ASK what style he wanted (a simple shave down-Mohawk/buzz on the side style). I looked at her and said "so do you only cut with scissors? You don't have clippers?" She stammers many apologies and repeats the aren't equipped to do it. At this point I get a tad loud and ask her if they know anyone in Webster that can cut black people's hair! Thankfully I called Great Clips in Old Orchard and they were AMAZING!! I told them my story, they were here horrified and told me to come up ASAP. I also called The Hair Saloon Corp office and I'm waiting for a call back from the owner. I have since confirmed with numerous stylists that ANY stylist should be equipped to do this cut regardless of hair texture. read more

Don't be late! They cancelled me after being 10 minutes late. I offered to just get a cut and forgo the other services. They declined and sent me away. If I could give zero stars, I would. read more

I took my 2 year old son for a walk-in haircut. We got right in with Mia - she was WONDERFUL! So patient and sweet with him. He barely fussed at all, in fact, he did so much better than he does even at the kid-focused salons. The cut looks great! We will definitely be back and requesting Mia next time, too. read more

I choose to yelp when astounded by service. The organization between the receptionist and barbers at this location blew my mind. I was able to get to my appointment 15 minutes early so a wait was expected. However, when it gets to be 15 minutes past my appointed time and others are walking in the door with times 15 minutes after mine and getting a barber immediately it makes me question the management and their process/procedure for taking clients. FIFO is the simplest form of production... One gentleman was even serviced prior to his appointed time during my wait. Avoid this location if you have another barber in your area, that is, unless you have patience for this type of unjust experience. read more

They are so convenient. I can almost always make a same day appointment and no matter which person I get I am always happy with the hair cut. read more

I have taken my son to the Hair Saloon only a few times and we see a different stylist each time and it is usually just fine. The last time we went, we got a girl named Becky. She is a bit scary with her orange skin and black hair along with her having a very unfriendly demeanor. She doesn't smile or hardly talk. My sons haircut is uneven in the front and just not up to the standards I have come to expect from my other visits. I wish I remembered the other girls names so I could say something nice about them. Anyway, I would still suggest the Hair Saloon, just not that particular stylist. read more

I want to first address I would have rated this location 5 star. If I would have never had the unpleasant conversation and experience with the manager Jo. She was very unprofessional and her verbal communication was not giving me the impression she didn't care. I recommend going to the Creve Cour location. Ask for Kimberly McBride she's the reason I still go to this business in general . If it wasn't for Kimberly M great stylist and people skills I would no longer be going to any location to this day . read more