Would not recommend going to this beauty salon as the service is poor quality. On two occasions I scheduled an appointment with the owner for a cut/ shape ( I wanted a bob), and on both occasions she did not show up. Both my appointments were scheduled for 11:00am; The first time I waited over an hour an 15 minutes for her and I left. Her employee stated there was an issue with her car, which is understandable things happen. She reached out to me to reschedule, but given my Scheudle It was not possible. Out of good faith I rescheduled as this was a one time event. On the second appointment I waited over 40 minutes for her. This time there was an issue with " her cable". While waiting she calls one of her employees in the salon and inquires what they want to eat being as she's getting food ( mind you I'm waiting ). She has no regard for the time of others or herself. If this is how she runs her business good for her. What I will not accept is getting a message from booksy stating that I was a no show, when I was there and she wasn't. She's overpriced and overrated!! Adjust your time slots for your business if you can't meet the demands of your customers. read more

Hair Definition - Booksy notifying me that I was marked as a no show. - Hair Salons Near Me - Rosedale, New York

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I hate to give a black owned business a bad rating but I will never return to this salon again. First off, my appointment was 10:30am but the salon never opened til 11am. When I walked back (for the 3rd time) at 11am I asked the girl inside what time do they open. She said 10am but today they were running a little behind and to have a seat. Okay cool whatever. Shortly after I came in, two more ladies also walked in and were asked to have a seat as well. I asked the girl what time my stylist was coming (as this was my first time here) and she said she would be here shortly (this is around 11:20ish). 12:10pm comes and I'm still sitting there annoyed so I get up and ask again .. is she coming or not because this is is just ridiculous. She directs me to the chair and begins the process and explains that when the stylist (Bubbles) comes in, she would finish the rest. If it wasn't for this girl being such a sweetheart I would've left the salon a long time ago ANYWHO! I'm under the dryer and it is now maybe 2:00? Someone walks to the back of the salon, picks up my hair dryer, touches my scalp and says 5 more min. Let me remind you I'VE NEVER BEEN HERE ! So I don't know who you are, you don't say hello, you just walk in and touch my scalp? As if I'm not annoyed already . I finally sit in her chair, she asks what style do I want and proceeds to ROUGHLY do my hair. No other words were exchanged, no friendly demeanor, it's almost as if she didn't want me in her chair. Then she had the nerve to suggest that she would stop in the middle of doing my hair to eat. EATTT??? (I think my death glare changed her mind lol) I was so happy when she finished my hair. I was satisfied with the way it looked, I won't discredit her for her skills. She's great at what she does. HOWEVER! The professionalism, I could do without. She definitely needs to work on being there on time and being nicer to her clients. For someone who was excited to do the big chop for their first time, she definitely robbed me of that experience. read more

My cut was amazing by Bubbles. She's definitely a great vibe. The cut was nice and my hair looks healthy and smells amazing too. However, she made me pay her price just to have an assistant do my touch up relaxer. I booked a relaxer and a trim. With the relaxer my roots were still kinky as though it wasn't finished processing. Her assistant washed my hair out and ripped through all the knots and combed from root to tip instead of tip to root. Now, it's time to pay, despite the ultra loud atmosphere, with Christmas Eve drinking, I was ready to get out of there but I was loving my cut so it made it all worth it. Now it's Time to pay, and she tells me that my once booked $105 price is now $165.... without telling me; the price was raisedd. Without my OKAYYYYYY SHE WENT AHEAD AND charged me for a cut and shape. Instead of just giving me a trim,. WHICH. WAS WHAT I BOOKED/ASKED FOR. I won't go back and I feel as though it was not fair.... if I was asked if it was okay with me I would've said no. I'm a college student who was just admitted into a program who still needs to buy textbooks. I did not have $165 to spend on a touch up relaxer....... I just don't think it was fair to raise my price without making sure it was okay with me first . If this is okay with you, then yes, get your hair done here :) Update: next morning realized I was severely burned in the back of my head. I'm sure she saw this because she was parting my hair to flat iron it, and she said absolutely nothing to me I'm back to say after charging me more than what I booked without informing me of the up charge before hand ... I WAS BURNED SEVERLY BY THe relaxer. I'm sure she saw ittttttt because she flat ironed my hair parting it out multiple times and she said nothing . I'm changing my 3 stars to ZERO. Beware of this place. Clearly money hungry and does not have any regard for the health of the customer read more

Hair Definition - Hair Salons Near Me - Rosedale, New York

Not having my hair done does not mean my hair was unhealthy. Just because I came to your establishment does not mean I do not know about hair and relaxers. The relaxer did not last. Period. Price increases all over the world have nothing to do with you giving me a cheap relaxer that did not last and charging $85 for it. You definitely upcharged me at the register because you told me one price before you cut my hair and another price when it was time to pay. And what does your love of sideburns have to do with the fact that you cut mine completely off. It's giving dishonest. People do not come to professionals to spend their hard earned money for low quality. And lastly every client is not the same. I know the difference between high heat and the iron touching my scalp. IT BURNED. Thanks for the apology but no need to further discuss. I won't recommend or return to your business. I hope in the future you show integrity in your work and take the client's experience more seriously. read more

This hair salon is real. I personally witnessed Bubbles' skill sets more than 20 years ago. She was talented then. She's still dope now. So ladies, run don't walk over to Hair Definition to get styled up. Bubbles and her team do it all. You'll appreciate the top self customer service too. And you'll be a customer for life. Bubbles, I'll be sending my daughter to your shop once you open back up. Peace. read more

Ladies you definitely have to go check Hairdefinition out Bubbles is the REAL deal I was very satisfied with her service and I dont have to go see her often because when she does my hair it last she is very fiesty an bossy but I love it because she will take care of you her staff is Dope as well the place is very clean an comfortable I do recommend her read more

Went to this salon base on the stylist (Bubbles) work off Instagram. I was definitely pleased with the service and my MAKEOVER. I did a complete cut, curl & style. Ooh the price is quite affordable too. I was in and out the salon in good timing. read more

This is the best short hair styling , diva slaying salon in queens !!! Bubbles is known for her artistic and creative styles and her customer service is off the chain !! I had a excellent wash from her worker and in a timely manner everything was done to perfection !!! And I loved my hair !!!!!! I love this salon atmosphere very beautiful and serene thanks bubbles !!!!!!! read more

Owner bubbles is rude as ever! Walked in looked me right in my face and didn't speak. Then when i was trying to watch my 8 year old daughter get her hair done she rudely told me i had to wait in the waiting area. Worst experience i have ever had in a salon. I will not EVER be returning there. read more

I was referred to this salon by a coworker. I was told the stylist Bubbles was great at short styles and would do a awesome job with my hair. I went in to speak to her and to see if I could set an appointment. The door had a buzzer lock and upon entering it was like walking into someone's living room about four females lazily lounging around picking teeth nails and scratching heads. I couldn't put a finger on who exactly was in charge as no one greeted me.I had to ask "sooo um I'd like to get a short style and trim tomorrow and set an appointment".One of the lounging girls pointed to the one person doing hair and she quoted a price from across the room. Not one look at my hair condition or texture length or anything. I left on the fence about coming back. I saw her work so It was possible the person I was looking for just wasn't there, No one stated a name or gave me any information of who I'd be seeing so I assumed tomorrow would be a better day. So I get to the salon the following day. Specifically ask for "Bubbles" I'm pointed to a tight nook in a corner where she is working on another customers hair. I greeted her with a lack luster response and explained i was referred by a customer & explained to her what I would like She pointed me to one of the lounge girls go wash! She washed my hair and I sat waiting and waiting and waiting for about an hour and a half until she could get to me. During this time other stylist washed and styled there own hair purchased stolen forever twenty one clothing and shoes out of a duffle bag sold by a booster,wrangled there kids coming in from school...Once I sat down she said "wheres tour towel"? i lost it while waiting i went for a bite to eat . "she said go get a towel! tell them to give you one!" after taking a deep breath i went to ask one of the lounge girls for a towel came back and sat down. With out a word she began to roughly put some product in my hair then asked what do ur want. I explains the type of curls I wanted and the trim that would suit me and it. She then said u already have a short cut I said yes but I don't want it too low and I want length at the top which was full. I said you can taper the back and sides (motioning) to the areas she said ok. She got up and the first cut was about three inches off far from what I wanted and how it should of started. After the cut she clearly choose that she felt suited me. She them sat down with the size of the area the chair I was sitting in could not turn completely with her bench within inches of me am the chair. so to make it workable she left my chair and body turned in one direction and turned my head to my far right( looking at my shoulder) and bent it down so she could work mor comfortably. Sitting the entire time roughly moving my head like a swivel head in one direction to next. The level of unprofessionalism is shameful This woman didn't utter a word to me during the entire time she butchered my hair she was rude lazy and should not be running a business in customer service . She scolded one of the coworkers for taking to little from a customer stating "don't let them rob You Charge them more" sadly this encounter wasn't surprising and it's my kindness that I fault for putting up with this foolishness. I hate the style, service & salons workers and stylist and hope these words finds them and maybe they'll improve there attitude and customer service. read more

I was truly happy with the service ,the Sloan was really nice, looking forward to my next visit

So i just recently got a short cap done from bubbles... I heard about bubbles on thirstyroots.com website and a reviewer mentioned that bubbles from Hair Definition is one of the best hair stylist with hair cutting skills in queens, so i decided to give her try. I was very satisfied with her service and my style, she really excels in cutting. She even did my hair over again the next day (totally different style, when i only asked her just to take off a little hair from the bangs since it was falling in my eyes). She courteously told me sure no problem and the time to come. She did this for FREE! we even spoke for a little and getting to know her she told me she has been styling hair for over 20years, she showed me pictures of her styles and hair shows she have done in the past on her instagram (if u interested in her work u can i believe she said hash tag bubbleshairstyles ( I'm not too familiar with the social media lingo, so excuse me if i mentioned it wrong),also pictures of her family members and more.. As for Bubbles customer service another reviewer mentioned she has none. My take on that i would say i disagree. I would say she is just blunt, not rudely or offensively blunt. Don't take it personal. Please just get straight to the point with her, bring a picture of the style you want or something close to it, so she can better understand what you want. If you feel shes being ruff to your head let her know, or just tell her nicely you are going to press charges. :) As for the surroundings and her co-workers they were all polite as well. They weren't doing my hair so there is nothing needed to say about them. Its a Jamaican culture atmosphere, so it wasn't nothing surprising or out of the norm for me.. I went to get my hair done by Bubbles and that's what i did and kept it moving. Anything else is irrelevant. To make an Appt. Call 347-528-0721 Hope this is helpful, C.Will read more

I made an appointment with Sharon to have my Hair Braided on a Saturday, I was on time for my hair appointment, upon waiting the first 2 hours Sharon called me over and assured me that she would braid my hair and that I just had to wait .she did about 3 heads by the 4th Hour the owner Bubbles called me over to tell me that the customers that come every week was basically who sharon would be servicing and that she tried to accommodate me and that she would not be able to do my hair but that she would do it tomorrow. I asked why she didn't say that 4 hours ago , Sharon looking stupid in the face had nothing to say,I told bubbles I would never come back to this fuckin shop and left and went to Guy R Brewer and Jamaica Ave and got my hair done that very same day . They did a better job then sharon because that was not my first time at Hair definition . The women there at hair definition are unprofessional and it's just a ghetto atmosphere. How do you make a customer wait 4 hours only to tell them that you can't do there hair and that the customers that come every week are the ones who you will be servicing, that is no way to run a business . I would not recommend anyone go there, And None of the Women that do hair there have hair , How you do hair but yall all bald headed! Sincerely Pookee!!! read more