Chloe was amazing and super great and finding what worked for my face shape! Really cute…read moreestablishment and overall a wonderful experience.

Technician is excellent, but they don't have the appropriate equipment. I got a pedicure that was…read moredone with somebody carrying a bowl of water around.

I've been coming to Susan's since 2009. I've had a few stylists that I love and I have one now who…read moreis amazing. My hair is always done well and rarely have I left not happy and given the 12 years, that's saying a lot. The nail tech Jenise Ashley is the best. I love the way she does my nails and I love chatting with her. She is a major asset there but (and this is part of why this is 4 instead of 5), I think she's very underutilized. It can be hard to book hair and nails on the same day. I am an oddball because I don't like doing this stuff so when I do it, I prefer one and done! :) I am really glad the endless country music has stopped because it was really such noise pollution for me, I stopped coming in for awhile. I just can't listen to it for that long. I don't even know that the stylists liked it! Another reason for 4 out of 5-the pricing is a touch higher than is reasonable. I can and do pay it because I really like my stylist and Jenise, but the pricing could be off-putting to others. I've seen coupons for new customers out. This always irks me as a long time customer--why not some kind of loyalty program? It doesn't have to be complicated at all. I like things simple. Overall, the receptionist is friendly and will work to get you in even when you're forgetful like I tend to be sometimes. The stylists (mine is Shaney) and Jenise are wonderful. I have not used any of the others but my daughter has and had good results. I've gone to them for a long time and will keep going.

I wouldn't recommend this salon for hair color. They'll over charge for something that washs out as…read moresoon as it gets wet. I've dyed my hair for years and never had this happen before. Although, if you're going to get a trim and style this is the place for you. The overall store and cleanliness is top teir. Bathrooms are spectacular. Just not hair color.. Definitely not worth the $300 I spent, literally washed down the drain

Wonderful friendly atmosphere and staff. Talented hair stylist! Go frequently very accommodating…read more Facility is clean . Provided refreshments and great conversation.

Run from this place. Nothing was good. Owner lied and said I would leave happy. I didn't. I have…read morereal witnesses who saw my hacked hair after it was done. I said blonde all over. No blonde showing. Every picture tells a story. Stay away from the dollhouse salon in Alexandria. Now I know why the independence salon failed.

Biz is awesome and the staff is top notch. Have been a client for about a year and getting the rest…read moreof my family on board. Keep up the great work!

A huge thanks to Andrea Record who took the time on her day off to cut my hair. After 2 rounds of…read morechemo, I have lost a lot of hair and wasn't comfortable to be seen around others. Andrea made time for me on a Sunday afternoon. Thank you!!

I have tried to reach this salon for an appointment, left an message and have yet to receive a call…read moreback. This is the reason I left my last salon. It was suggested to me by a friend but I guess I will have to look elsewhere

I've been going to Supercuts for the last year and it's always been a good experience. However,…read morethis past trip my stylist was Rachel and she was fantastic. She really took the time to listen and talk with me about what I wanted and made sure that I knew exactly what she was going to do before she did it. In the past, stylists have always had a hard time with my hair since it's so long and thick, but Rachel really knew what she was doing and how to work with my hair. All of the stylist at Supercuts are really great and friendly. Excellent customer service. No complaints.

been waiting in line for 3 1/2 years for a haircut. I came in at my "reserved" time too.read more

FINALLY, after years of going to great clips...I get the perfect haircut. I generally get a decent…read morecut and lock in with a stylist, they usually move on. This time it was a rogue agent, I did not get his name I had to make calls and track him down. He moonlighted as help at my local store (Burlington Ky) all I had was a description, clean cut, black hair, blue eyes, and takes excellent care of his 2 dogs. Well I found him and his name is Kyle Home based in cold springs. If you get the chance go have him straighten your head out. I had confidence for 2 weeks before I hunted him down...when you look sharp, you feel sharp and then you are sharp. 5 stars

Have brought my son here a few times, and had Michelle for the first time on Thursday. She did an…read moreamazing job, by far my favorite haircut he's ever had. Everyone has been complimenting him all weekend. Will have to come back to see her !

Courtney is an amazing stylist! Friendly, professional and welcoming! My husband and I are very…read morehappy clients!

Bridget came highly recommended by a friend. When I mentioned that my appointment with my stylist…read morewasn't for another month and that my bangs were driving me insane, my friend raved about Bridget. So I gave her a call. She was very nice and was more than happy to work with my schedule. During my visit with her, she listened carefully to what I was asking for, asked questions in return to clarify, and went to work on my long mane. We had a very nice casual conversation while she cut my hair. She stated that it was a little intimidating cutting my hair, knowing who my normal stylist is. "He's a hard act to follow". I have to be honest and say that Bridget did a fantastic job. My hair might be long, but it's not easy to cut. This is the first time I have gone to someone, other than my stylist, and have been truly happy with the results. Bridget is knowledgeable, gives attention to detail, and overall, is a very nice person. Her shop is open by appointment only, no walk ins. And she is currently working on getting a credit card machine so she can accept them soon. Her shop is super cute, and easy to find.