I visited this location to have a tooth evaluated that already had a crown, but had somehow…read moredeveloped a cavity underneath. After taking a full set of X-rays, the dentist told me the tooth needed to be extracted. I was considering moving forward with the procedure, but every time I called the office, no one answered. I found that unprofessional and decided to go to a different dentist who was actually responsive. At the new office, I learned that the tooth could be saved with a simple root canal. I'm left wondering how one provider recommended extraction while another was able to treat it so conservatively. While it's convenient that this office is open on Saturdays, I would not recommend going here. I also found the dentist to be condescending.

I was in a rush to make it to my appointment on time and accidentally had a tumble outside the…read moredental office. The sweet woman working the front offered me ointment and bandaids when she saw me and didn't make me feel embarrassed! I was a first time patient so I had x-rays done and mentioned I had very sensitive teeth. My dentist and dental assistant were very sweet, professional and gentle with my teeth! I also purchased a kit and was given the classic goodie bag, toothbrush, floss and toothpaste. I would highly recommend this location for your dental needs! SYOY! :-)

Whoever gave Doc Ji a 1 star is tweaking! My first oral emergency experience here was amazing! He…read moremade sure I didn't feel any pain and was comfortable before preforming my surgery, doctor Ji has to be one of the best oral surgeons in Sacramento. Everyone at the office was very helpful, shout out to Alisia and Desiree they are outstanding dental assistants!

I'm 82 yrs old and had a seriously infected molar. My endodontist said a root canal would not…read moreresolve the issue and I was referred by my general dentist to Dr.Ji. Dr. Ji did a terrific job of extracting it. He reviewed my x-ray with me and showed me how close the infection was to my sinus so had to take special care not to puncture the wall between my tooth and my sinus cavity as I already have serious sinus issues. Extraction was 99% painless and area treated with novacaine first. Whole thing took perhaps 20 minutes. No pain afterwards. Taking an antibiotic but that's all. Highly recommend Dr. Ji. Very personable and doesn't rush.

These people lie and will give you an upfront estimate (after the check with your provider) then…read moreadd extra fees that aren't covered and then over charge you. Ensure that if you make the bad decision to come here that you contact your provider to ensure that the bill they send you is accurate. They will bill you without sending a claim because they are contracted carriers and you receive a discount but lie to you so you pay the full cost. Do not pay or get service here without first checking whether they submitted a claim and if that amount is accurate. Terrible place and I should have never came here. Run! Look for another location.

pouya NamIranian help us.... He cussed and made a senior feel like if he did not have all of his…read moreteeth removed....He was subjecting himself to a lesser quality of life.... Unnecessary pressure... said only one tooth was needed to be removed. The staff was very nice. I feel bad for them.

It's been a week since I had oral surgery at this office but as I was being checked out by the…read morereceptionist that day, I had to confirm the name of my dentist and nurse so I could make sure I gave them their flowers Let me start out by saying I am a super nervous dental patient. I have the worst anxiety with these types of things and to make matters worse, I was referred to this office by my dentist after a terrible experience with another oral surgeon (at a totally different practice btw. I'm looking at you Topsmiles in Roseville) so there was some correcting that needed to be done. Two oral surgery's in two weeks, my nightmare! That being said, I was seen by Dr. Andre David Kahwach and I can NOT say enough good things about him. He was patient, super informative and really talked me through what was going on and what needed to be done. When it came time for my actual surgery, he was incredibly caring and made sure I was not in any pain or uncomfortable. I was so nervous to get referred to another random oral surgeon since my last experience was beyond awful, but Dr Kahwach made this process as easy and as enjoyable as possible. I can not recommend him enough! If you need a great oral surgeon, that's your person! Honorable mention to nurse Merari who was also so incredibly sweet, knowledgeable, and informative. Between the two of them, I couldn't have asked for a better experience! Getting oral surgery sucks, but if I ever had to do it again, I would go here without a doubt!

Wow. From the moment we walked in, the atmosphere was calm, the front desk was so friendly. The…read moreTech was amazing! The DR though. BEYOND FANTASTIC!!!! He was so friendly & knowledgeable. He explained everything. He didn't push us into surgery because it wasn't needed. He saved me money when he could have taken it. What a stand up business. The quality of work & quality of care is above & beyond. PLEASE visit them.

I highly recommend this Dentist for multiple reasons, as a person who suffers from anxiety, my mind…read morewas immediately put to ease by Vicki over the phone, she assured me that my past experiences would not be a repeated with this Dr, she walked me thru every step and was very comforting during the process before I actual saw Dr. Bal. What I loved about Dr. Bal, she was very gentle and took her time and explained everything she was doing as she went thru the process, I believe my teeth problems were severe, but Dr. Bal assured me that that they can help get me back on track and in good teeth care again. I really appreciate everything and feel so much better about this new adventure to getting my teeth and gums healthy again.. thanks Dr. Bal and Vicki for making this experience better than my past ones!

This is my fourth time visiting Dental Creekside office. I…read morehad some pain and problem with one of my pretty old bridge and it was time for the replacement. Dr. Bal was extremely patient and professional explaining everything very clear.I received my new bridge and I don't have any problem at all.Visiting dental office is not something that most of the people would like to do but Dr.Bal is making visits very comfortable and she is definitely someone that I can trust.Office is very clear and stuff is very kind . Definitely 10/10. Highly recommend.

I had to have 5 teeth extracted. My dentist referred me to Dr. Quo at Sacramento Oral surgery. My…read morehusband had been referred there and is was a wonderful experience for him. My husband experience calmed my high anxiety when it was my turn. I cannot praise Dr. Quo and staff enough. They are kind, thoughtful, professional, knowledgeable but most of all they treat each patient like family. My Husband and I highly recommend Sacramento Oral Surgery Roseville, specifically Dr. Quo and her staff, to anyone needing oral surgery.

I had one of the most stressful and upsetting medical experiences of my life at this dental office,…read moreand I feel obligated to warn others. From the beginning, I was quoted one price for my exam and procedure, only to later be charged more due to an "error" on their part. That error somehow became my responsibility to pay. I was already in severe pain and felt completely trapped--waiting another week to find a different provider was not realistic. I made it clear that I did not want to be put under sedation. During the exam, the doctor probed a severely painful tooth with no Novocaine and pushed all the way into the root pocket. The pain was extreme and unnecessary. Because I reacted to that pain, I was then told the procedure would not be done unless I agreed to sedation. This was frustrating, especially since I've had far worse and more abscessed teeth treated in the past without sedation. After a full week of agony, I felt I had no real choice and agreed to sedation simply to get the tooth removed. What happened next was terrifying. After I was sedated, I was later told directly by the dentist herself that I had "overdosed on fentanyl." I was told Narcan had to be administered because I stopped breathing, and an ambulance was called to ensure I was okay. I had previously disclosed that I have sleep apnea, which increases the risks associated with sedation and should have been handled with extreme caution. Even after the procedure was completed, I was required to remain in the office for what felt like at least half an hour because they were unable to get my blood oxygen levels back to a safe or reasonable range, and my oxygen saturation was floating dangerously low. Despite this serious medical incident, I was then charged to be sedated a second time in order to complete the procedure. When I later attempted to discuss the overcharge and the overall situation with the office, one of my calls was abruptly ended. When I called back and spoke with Nora in billing, I was met with defensiveness, blame, and a complete lack of empathy. I tried to calmly explain my frustration with being overcharged for an incident caused by their own error, but the conversation was repeatedly turned around on me. I was told it was my fault and even told that I had not overdosed--despite that being a direct statement made to me earlier that day by the dentist herself. There was no attempt to work with me on the bill or acknowledge the seriousness of what I had gone through. Because of this office: I was overcharged I was subjected to unnecessary pain I was sedated against my initial wishes I stopped breathing and required Narcan I was charged again And I was treated dismissively afterward At no point did anyone attempt to acknowledge the seriousness of what happened or work with me on the billing. This experience reflects poor medical judgment, unsafe sedation practices, unethical billing behavior, and a complete lack of empathy. I strongly urge anyone--especially those with sleep apnea or concerns about sedation--to seek care elsewhere. No patient should stop breathing, be revived with Narcan, blamed for it, and then billed extra.

I came to this office initially out of desperation to get a root canal completed when another…read moredental office dropped the ball repeatedly. Citrus Heights Modern Dentistry truly went to bat for me...Going out of their way to rush referral requests, get management approval on getting me in ASAP, and just in general staying extremely organized and professional to get the procedure done. The experience from start to finish has been amazing! From Vanessa who was phenomenal & facilitated all the insurance and referral documents to Dr. Justin Wong and his team who did the procedure. They were kind, compassionate, and extremely skilled. I was thoroughly impressed. My follow up procedure with Dr. Eric Oh and the team was also seamless. It made me feel very comfortable. I am switching all my dental care over to this office. Definitely recommend these great folks!

I've been a patient at this dental office for about three years, and unfortunately my most recent…read morevisit on January 30, 2026 left me extremely disappointed and concerned. I came in for a routine exam and cleaning and was told -- based on 6-month-old x-rays, that I now needed two crowns, possibly even a root canal, and a deep cleaning. What was frustrating is that at my previous appointment no dentist mentioned any of these issues or recommended treatment. Had I been properly informed at that time, I could have started treatment sooner and used last year's dental benefits instead of being faced with a large out-of-pocket estimate all at once and now needing a root canal. After spending about an hour and a half at the appointment, I left with an estimate of roughly $4,200 out of pocket and very little clarity about why this information wasn't communicated earlier. When I expressed my concerns, the response was dismissive. I looked at the paperwork I was given after the appointment and it showed that my insurance was billed for services -- including a cleaning, X-rays, and dental photos -- that were not done during that visit. I plan to follow up directly with my insurance provider to report this. This was so disappointing and I don't want this fraud and malpractice to happen to anyone else.

Such a nice group of people that I didn't want to meet on vacation…read more I have a crazy fear of the dentist but I broke a tooth I thought I could wait but it hurt so bad I couldn't open my mouth. I called they saw me right away and from check in to pulling the rest of the tooth and needing a small bone graft I was out within 45 minutes. The best was they kept me calm the whole time and really heard me when I said I was terrified.

Haven't been to this office in over a year. Had an issue last time where they did add ons my…read moreinsurance didn't cover and took $300 from my card on file without prior notice 3 months after the service. Ok fine. Now over a year later I somehow owe another $100? For what? This place is a joke. No communication and just wants money. What nonexistent service could you possibly be charging for???

I had a full exam and cleaning at the Smile Time Dental location in Citrus Heights. in May 2026…read more PART 1: EXCEPTIONAL + I was grateful for the team, from the receptionist to the x-ray technicians to the dentist, who were extremely friendly, professional, and skilled at what they did. I would give this place a 4.5 stars out of 5 stars. It was clear that place a premium on helping their clients. PART 2: CAN IMPROVE - I would have given 5, however the dental hygienist who came to floss my teeth simply did not know how to floss. No getting the string in between the teeth and moving up and down each adjacent tooth. At times, she skipped teeth; at others, she got the floss in between and did one side but rather than lift the string up, she cut across to the adjacent tooth hitting the gum, which I didn't appreciate. If she observes other hygienists and practiced on even herself or the staff, she would better understand how to floss.

I scheduled a routine dental cleaning that was fully covered by my insurance. However, I was…read moreinformed that I also needed a gel application treatment that would cost an additional $100 out of pocket. Despite having healthy gums, I was told the office would not perform the standard cleaning unless I agreed to purchase this additional treatment, and declining it was not presented as an option. The experience felt more focused on upselling services than providing patient-centered care.

Excellent experience across the board. From my first visit and until my procedure was complete Dr…read more Martin and his staff were nothing short of excellent. Every staff member was friendly and easy to chat with. Dr. Martin has wonderful personality and is very user friendly. He explained everything regarding my surgery thoroughly and left no area for guesswork. He is very conscience about making sure you have zero pain. I would highly recommend this practice if you should need any oral surgery or an implant done.

Due to bone loss, my elderly mom had to have a couple of teeth pulled (since they seemed to be…read moreheading downward due to gravity). She was very anxious about the appointment and it was evident. The staff at their office were all WONDERFUL , very caring and kind, and reassured her that it would be fine. Dr Martin was awesome! He also was very kind and reassuring, and was able to take care of the problem easily and with care. My mom felt so much better. And really appreciated the follow up call from the team, to make sure mom was ok. We both highly recommended Dr Martin and his staff.