During times like this, I wish Yelp offered 6 stars rating instead of 5 stars.
I HIGHLY RECOMMEND THIS PLACE TO ANYONE IN NEED OF CAR REPAIRS!
This review is regarding Hai Tech Collision #2 (they have two locations)
(15095 Weststate St, Westminster CA 92683)
I drive a black Honda Accord 2015 & I got rear-ended last year in September 2016 by an uninsured driver. The bolts from license plate of the other driver's car imprinted and cracked my bumper downgrading the appearance of my car. I made a collision claim through my insurance and I was lucky to have gotten my deductible waived since the other driver had no insurance & I had full coverage. However, my claim was "open" for awhile since I was so busy with school that I couldn't fix my car immediately. Two months after the collision, my car got vandalized. There were multiple cars around my area that were getting vandalized by people who were using bb guns & going on a keying streaks; someone had shot my car with bb guns & had also left key marks in various places around my car. The bb gun bullet marks/dents were starting to chip my paint as days went by, I didn't know how to stop the paint from chipping so I improvised by using black nail polish lol
I love my car to death so every time I looked at my car, it made me extremely sad. I decided to file another insurance claim regarding "vandalism" and my deductible for this claim was $500. As both my claims were being process, I was on the phone with one of the insurance representative & I had told her I wanted to handle both my claims at the same time. She read off some participating (insurance) auto-shops to me and when I heard her say "Hai Tech Collision," I thought the name was so clever that I decided to choose this shop. AND it was the best decision!
My insurance sent over both my claims to Hai Tech Collision & the following day, I received a phone call from Amanda that she had received my claims and I was able to come in and get my car fixed immediately. I met Amanda and Vince on a Wednesday & they were the most helpful people ever! They were so understanding and easy to talk to, they told me that my car was going to be in good hands. In my head, I didn't know how they were going to fix my car because I felt like all the vandalism marks were so scattered but Vince had reassured me that he'll take care of everything and my car would come out looking brand new! Knowing me, I'm such a hopeful person so any kind of help would make me happy. My car was there from Wednesday to Monday & during the time that my car was in their possession, Amanda was texting me to update me the process. How sweet is she?! On Monday, Amanda texted me at 2p that my car was finished and ready for pick up. Unfortunately, when I came in, Amanda wasn't there but Vince was! He saw that I was mesmerize by final finish of my car; they made my car look like it just came out from the dealership! I was so happy and speechless!
They literally matched my car's color soooooooooooo perfectly that it looked like nothing ever happened to it. Vince told me they ordered a brand new bumper for me from Honda & they fixed all the dents, scratches, and marks that were on my car. He even fixed the scratches in the front of my bumper even when it wasn't part of my claim. Like who would do that so willing?! :'( He also saw the key marks that I tried covering with clear nail polishing lol & he jokingly told me to never do that again AHAHA
Hai Tech Collision has great employees who really care about their customers. I recommend this place to everyone who needs to repair their car- your car is definitely in GREAT hands. It'll go in looking like a mess, but it'll come out just like how you first bought it from the dealership & that's the best way to have to car. Fresh and brand new. Thank you so much, Amanda & Vince! I had a shitty 2016, but they really made 2017 a good start for me. Love you guys to pieces!
** I'll include pictures once I take some ** read more