Recommended by our contractor for kitchen handles. Big bright hardware store with helpful,…read moreknowledgeable workers. We got assistance and guidance from Virginia in the gallery, she wasn't at all judgemental when I was originally looking for the cheapest. Their cheapest are still pretty good quality. There was no upsell, and she was able to show the clusters of price ranges in their very large showroom so we could avoid the oh my gosh level of pricing. Currently, the best deal by far for all brass is Astor Marris but prices are fluctuating dramatically differently by brand. Their lowest price kitchen and bathroom pulls are not cheaply made products, they start at good, lots of intermediate better, and a startling selection for those for whom money is no object. We also got some work gloves and a smoke detector for good prices (better than Amazon).

The usual service at Neu's in Menomonee Falls. I walked in and found an employee. "Can I help you?"…read moreI need some type of connector to join these different size tubing at home. 1\4 inch by 3\8 . no problem... I was back home in less than 15 minutes and connecting my RO. Thanks again Neu's!

Today I needed 4 drawer pulls and 12 matching knobs -- ideally in a bronze finish. BAM! Had them in…read morestock! I also wanted to get specifications on a complicated hardware device. Though these were not available, staff went online to find what I needed, called the supplier, then suggested I go to the supplier showroom to check them out. Competent, friendly service with excellent hardware options.

On our quest to find new switch plates and hardware for the kitchen, we stopped at this Neu's…read morelocation (there are two). It was "ok". There's a lot of selection here - a lot! The issue is that the space is small which makes it difficult to see everything as its all crammed in, floor to ceiling. The switch plates we had come to see were hung about 6' above the floor making it hard to see details. Honestly, it was just overwhelming and we soon gave up. Staff at this location was really helpful - we were greeted immediately and asked if they could help us find something. I appreciate that. Also, this gallery is connected to the main hardware store so you can get several errands done at once.

The service at Lisbon Ave. Ace Hardware is great! Staff are knowledgeable and helpful with…read moreeverything from finding replacement parts to lawn and garden. The staff customer service is a quality like no other, too. I like supporting local businesses throughout the city and will say that this location deserves all the support. From reputable knowledge to expert insight, Lisbon Ave Ace Hardware delivers value for your money along with value to the community and its customers time and time again. Their in store selection is quite vast and if they do not have something you need you can ask them for alternatives or solutions. All in all, great store.

This place is probably my favorite retail store of any type. It feels small but they always have…read morewhat I need. But more than that, the customer service is beyond five stars. The staff clearly enjoy being there - the banter back and forth among them always brightens my day. They are hilarious. And every time I have visited, there are one or more staff waiting right by the front door and they proactively ask how they can assist. Best example - I wanted to take advantage of a nice early November day to string Christmas lights today. The Christmas items were not yet on shelves, but the staff went into the storage and hauled out about a dozen large boxes and sorted through them to find exactly what I needed. This is the kind of hardware store that Andy Griffith would visit in Mayberry RFD.

Customer service is excellent! Very friendly and helpful…read moreStaff! Small place but alway have what I need! Highly recommend!!

A great local hardware store. I've gone in for advice about picture hanging, plant care, clogged…read moredrain repair, and more. They've always given me super helpful guidance and the right product for whatever problem I have. I like the variety of plants they have for purchase. Not a huge amount but a good amount for a store this size. Very friendly and thoughtful staff.

Since there seem to be some skewed reviews here .... My first experience with this company was…read moretoday. I needed parts for a medium sized building that had need for discontinued parts. The service detail and cost all lend themselves to my driving by many competitors to return again and again. It certainly appears that reasonable expectations are in order. I believe this out of the way stop has saved me hundreds of dollars and a dozen hours with less helpful more expensive competitors. It should also be noted that True Value Hardware on Washinton in Cedarburg made the referal to this business. To that young man I owe a debt of gratitude. There is always room for a first rate referal that solves a problem. You both have a slice that may have gone to bloated big box competitors due to your reasonably calculating the cost of a solution gone good. Thanks i look forward to seeing more of you in the future!

They installed a new shower for me. Everyone there is very nice and helpful!! Would definitely…read morerecommend!

This hardware store is a convenient place for eastsiders to pick up odds and ends. They often have…read moresales on things I buy, they have a great selection of things! Paint, cleaning products, llightbulbs, bird seed, key copies, even snow blowers. The employees are friendly and knowledgeable. You will always be greeted when you enter the store. They have a rewards program as well so you can earn discounts over time and get notified of sales. Check it out!

After a disastrous, month-long experience attempting to order a grill from Lowe's, we decided to…read moretry our luck with Ace. Ordering online was easy and they had exactly what we were looking for - a Weber grill with free assembly and delivery. We ordered on a Monday and delivery was expected that Wednesday - so FAST. Well, we received a call from them on Tuesday indicating that they've assembled the grill and would we like it early/that day! Yes, please! They were there within an hour or so and brought it to the patio. We should have just ordered from Ace in the first place! Lesson learned.

I love coming here! Every time I come in to the store the staff are super friendly and awesome!…read moreRecently they helped me finding a new toilet bowl handel quickly and directed me where to go in the store. There were multiple options for different types of toilets which was helpful and the price was great as well!

I rely on Beyers for their knowledge. When I have a problem with a project, they usually have a…read moresolution. They are friendly, courteous, helpful, and above all knowledgeable.

Ralph was great! We were in the paint section and looking for a color we found online. He asked if…read morewe needed help which is always great! He was very knowledgeable about what we were looking for! Amanda assisted us as well! She was very sweet and knowledgeable as well. They both gave us great customer service and showed how much they valued us and our time. Gratitude!

Calling the tool rental desk is an exercise in futility. So far I've been bounced back to the…read more"receptionist" three times - the initial call and two send-backs. The rest of the time I'm on hold for two minutes at a time. Someone picks the call and puts me right back on hold. After the third ring on the third hold, they hung up. My boss said he was on hold for 90 minutes last week. Forget the phone. Go to the store. They apparently have no one there who knows how phones work at the tool rental desk.