Bethel Plumbing and Scott are my heroes for being able to come out the same day…read more
Earlier that day, Centennial Utility came out at 2:00pm to change the battery on the water meter. I was told it was a free repair. While the technicians changed it out, they discovered that the main valve before the water meter was original to the house from 1942; water was leaking and I needed to get a plumber. As a result, Centennial Utility shut off the water to the house and despite my plea, Centennial Utility cannot turn on the water without the valve being fixed due to liability issues. As I mentioned, it was late in the afternoon. I called several plumbers to come out, but everyone said, "we can squeeze you in tomorrow." (I cannot go without water - I need it for cooking, drinking, and hygiene care.)
When I Googled for a list of plumbers near my area, Bethel Plumbing came up as a new business that is about a year old with over thirty 5-star-reviews. I called, explained my situation, the woman took down my information and said she would pass my information to the plumber. Within less than 5 minutes, Scott, the plumber, called me and said he could be at my house in 45 minutes.
He arrived at my house as he stated on the phone. I was impressed before I could ask if he had shoe covers, he pulled one out. Overall, he was nice and professional. He assessed the problem, gave me a quote for $579. It is a little high from what Centennial Utility said it might cost to replace the main valve, but for last-minute situation, I paid it to have running water. Unfortunately, he did have the piece needed on-hand so he drove in traffic, possibly after hours to get the part. He came back and completed the task and then showed my husband and I his work. He used the key provided by Centennial Utility to verify his work and we finally have water again. Overall, friendly, professional, and skillful. I would definitely recommend Bethel Plumbing.