If I could give zero stars, I would…read more
Just charged me $150 for 2 gal anti freeze. Didn't bother to ask if I had my own fluid (I had 3 gallons under the sleeper compartment)...added 2 gallons to my truck without asking!
How do these guys sleep at night?
These guys use "bait and switch" tactics to gain new customers.
As well, Deutsch's is anti-small business!!!
They hate working with independent owner operators, they have been "burned" by too many...exact words of Don the owner.
No Don, you haven't gotten burned, you have just been foolish in who you do and don't do business with.
So, if you are a small, independent or owner op, don't walk away from this shop, RUN!!! They will bleed you dry!
Deutsch's ONLY want large customers like railroads and large fleets to work on. These were Don's exact words to me today as I stood in disbelief at his demands for me to cough up $1,750 TODAY. 10 days ago, he had NO problem giving me 30 days to pay!
I am an owner operator with great credit lines for repairs, tires, fuel, truck payments, you name it. I always pay my bills on time and in full.
I get that it is risky doing business on credit. Well, I got news for you Don, as risky as it is for you to trust me, it is 100 if not 1,000 times more risky for me finding a new mechanic I can TRUST!
I have been in business for 23 years, I can't tell you how many times I have been burned by poor quality, rip-off mechanics.
I don't understand how a business can be successful welcoming new customers with open arms, make promises of payment terms, and then, once the work is done, demand immediate payment.
Well, I may have been born on a Tuesday, but, it wasn't LAST Tuesday!
I politely but firmly told Don threw gritted teeth he'd get his money when it was due, and, if he wasn't willing to work with me on credit, then, he didn't want me as a customer.
It is incredible how unreputable so many mechanics are. When you finally DO find a good one, someone you can trust, they are like a valued family member.
PS - The railroad is some of the oldest and crookedest money in the history of this nation. Used slave-labor, murdered and ran off tribes of Native Americans. Gleefully working with and taking their money, at least in my humble opinion, makes you an accessory, equally as guilty of their crimes to humanity.