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    Farm equipment repair

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    7 years ago

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    People searched for Farm Equipment Repair 113 times last month within 15 miles of this business.

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    James River Equipment

    James River Equipment

    (6 reviews)

    Asked to have a mower desk installed & they quoted me 400-500 if all the parts are there & correct,…read moretractor was there a month not 1 call, I called every week for a update, was told it needed a install kit @ a cost of $1000 , plus extra time to install the kit, so probably about $2,000 with the kit, ok so I go in to pay the bill but they didn't need the kit after all but the bill was still $2300 ? They put on new blades & 2 filters & removed the $1000 kit & added $1000 for additional labor, $1,900 in labor ! Never again & suggest everyone stay away. By the way they didn't tell me that they didn't need ekit until after I paid the bill, then tried to tell me they had 60 hrs into installing a mower deck & then removing & installing again with the 2 correct brackets. I also said to please put my brackets that were wrong & put them in my bucket & surprise it was delivered with my parts ! Horrible customer service

    It looks like these guys have seen some bad press here. Let me provide another perspective…read more My John Deere lawn tractor lost its steering. It's a known issue on this model. I've replaced it before by myself but opted to let someone else take a run at it. James River out of Fishersville came and picked it up. They had it in the shop longer than I would have liked...but it's Spring. We ALL want our equipment repaired. They brought it back with a very reasonable repair bill. The steering failed again before I finished my yard! Stay with me. It gets better. I texted the service department that Friday evening, had a response first thing Saturday. Being a holiday weekend, they came to get it the next business day. Bright and early the following day it was back in my driveway, completely repaired. Here's the thing. Communications? A+ Cost of service? A+ Will I use them again? Absolutely! Everybody's human. These guys work hard to earn and keep your business.

    Hackett's - farmequipmentrepair - Updated May 2026

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