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Habitat Home Improvement Ctr

4.5 (2 reviews)

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10 years ago

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10 years ago

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IKEA

IKEA

3.2(492 reviews)
3.1 mi
•$$

Love IKEA! It does get hectic on weekends and lines to checkout can be extremely long but I love…read morethe variety of stuff this place has. The prices are very fair. Some items are more "cheap" quality than others but overall, decent. I love the showrooms and being able to touch and experience what it actually feels like to be in that room. My son loved the kids section. He had fun running around and exploring the different rooms and playing with the display toys.

The kitchen designer got the order completely wrong. I ordered this kitchen in the store and…read moretrusted that the sales rep was ordering what I told him my need was. I drove 100+ miles and picked up my kitchen. After spending a few hours assembling the cabinets I realized that the cabinets were not the right size. 30" vs the 36" I had indicated that I needed. I was Not happy but decided to just deal with it and use what I was sold. When I went to install the cabinets on the wall I realized that the over the refrigerator cabinet was 24" deep instead of the 14" that I had requested to match the depth of the rest of the cabinets. This was a deal breaker for me as this cabinet door would not open due to it hitting the refrigerator hinges. I called customer service and spoke with someone that I could barely understand and explained the situation. When I was done explaining, the line was disconnected!!!. I started over and spoke to another person that was hard to understand with a dog barking in the background. This person set me up with an online appointment to resolve the problem. Six hours later I had the online appointment where the nice person that I could understand explained to me that they only designed kitchens and had no authority to resolve the situation. He then gave me a phone number to call to resolve the situation which was the same number that I had originally called. I called again and the individual I spoke to didnt seem to have enough knowledge about their product to help me. At this point I asked to return the cabinets. Ikea will pick up the cabinets in 9 DAYS. Then 5-6 business days later I will be refunded the money. So now I have to wait two more weeks to be able to reorder cabinets elsewhere because my money is tied up by this fiasco!

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IKEA
IKEA
IKEA

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The Home Depot

The Home Depot

2.5(70 reviews)
3.4 mi
•$$

I am always reluctant to shop at Home Depot here on Florida Ave because of how busy it gets and how…read morethe customer service is lacking. Plus supporting this big box store is against my grain. But for what I do sometimes I have to bite the bullet. What I've noticed is a slight improvement in customer service and a slight drop in the amount of shoppers. We all know they have a large selection of merch and their return policy is wonderful. You will find value here as would in a locally owned hardware store you just won't receive the service as quickly because the employees are understaffed. Home Depot will shake up your paint cans that you bought a month ago but didn't get to the work when you planned. Staffing is mostly knowledgeable of where everything is - it's just a matter of finding someone who works that department if you have questions. Yesterday a woman needed help getting something off a shelf, she asked a few different employees who told her it was not their department. She was not happy and went over to the paint section to complain. She still had to wait as there was only 1 person working the paint counter but he ended up helping her although it was not in his 'department'. He was just being, what's the word? Oh yea, KIND. So that's my opinion-you may form your own. Good luck. And be careful in the parking lot! It's full of carts and some garbage.

After years of putting off getting replacement slats for my King Bed, I finally made time to go to…read moreHome Depot on Florida Ave. on 10/16/23. So, we walked over to a couple Staff that worked inside the store and asked where we could get a few Wood Slats cut down to size and was told which area to go to. Upon hearing this another Staff member offered to help us right away do that we didn't have to wait too long. Luckily,I had brought a Bed Slat from home to measure it against the New ones I had planned on purchasing. So, this very nice man expertly cut down the new slats I needed perfectly and even supplied us with a cart to transport the New Slats on. I am so happy that I went to Hone Depot First instead of a furniture store or I would have probably been subjected to buy a whole New Bed Frame or whole Pairs of Slats when I only need about 4-5.

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The Home Depot
The Home Depot

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Habitat Home Improvement Ctr - homeandgarden - Updated May 2026

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