I came back to purchase a cooling mattress topper priced around $67-$69 that I had seen yesterday…read more . It had been taped shut. When we asked to open it to check the condition before buying, we were initially told no. A supervisor then assured us it was "brand new," even though it had clearly been opened and re-taped. We were eventually allowed to open it, and it was damaged inside. There was even a Target clearance sticker on the bottom, suggesting it had likely been returned previously. It was not in new condition. What's disappointing isn't that it was damaged. That happens. What's disappointing is being told it was brand new and being discouraged from inspecting an item at that price point. For nearly $70 at a thrift store, customers should be able to see what they're buying. Transparency matters. This is the only Goodwill in the area, so I truly hope management takes this feedback seriously and does better.

So here I am on a mini vaca and Goodwill Hawaii was calling my name. Lol!…read more For starters there's plenty of parking outside. Today, is blue tag day but of course I never find anything that I want that is blue tag. This Goodwill is actually rather small but I was able to find a few items. They also have a room to try on unlike some other Goodwills. Overall, a good experience. Hopefully, when in Hawaii again I can come back and visit.

Went to that address and never found it. Even tried to look on the back side of the building and…read morestill couldn't find it - it's this place even in business anymore?

My mainland daughter was home for a visit and one of her patients asked her to bring her a mu'u…read more She didn't want to charge the lady so off to Salvation Army we went! I love to support what they do in our community! They help out so many less fortunate. We found a nice mu'u at a great price plus a Jams World for my daughter and an Aloha shirt for my son! Check it out. You never know what might be there.

Excellent prices! Friendly help. I always find something. The hours are 2 - 6, not 7. And on…read moreSaturday, 10 - 2!

I give this 5 stars for me and 3 stars for someone I would tell to go here. It is like a Hawaiian…read morehorder opened their house (literally, you have to go through the home rooms here, kind of awesome) and let you give them a couple bucks to help take away their extra things. Not dirty like bugs, no worries, just a bit cluttered. However the folks who own/work here obviously work hard to label things and keep up with what is probably a mass of things in and out. I would not throw your clothes on out the door or food straight on dishes before a really good wash. However I love the clothes I found (note that I am really simple with no style), fantastic prices and super nice staff.

Every time we come to the big island we find great little treasures. Whether it's clothes or fun…read morecoffee mugs, we get excellent things to take home with us. Also a good place for beach chairs.

My daughter loves to go thrifting and so we decided to find a store while we were in Hawaii. They…read morehad everything from clothes to books to toys and furniture. It was not super crammed and tight which was nice because the goodwill nearest my house is and it's hard to get around in. Not super clean but decent for a goodwill. We found some clothes and some beach toys. The cashier was very friendly and sweet.

Went there with my mom, and bought make up for $1.99! I like their new location! There's so much…read morestuff, I could spend a day there!

I've been cleaning out my storage . Went to donate a lot of good home goods , clothes & other…read morevariety of stuffs - had 9 MED TO LARGE boxes packed in my little car some wasn't that light either . I Get to the donation drop off area and there's a clerk there calmly sorting thru a bin of things that I'm assuming was recently donated too , and I ask her , where do I place my donations I have all these boxes ( as she can clearly see in my car w/ the doors open) she just tells me " just place them there on my table - do you need a receipt ?" No asking or even making an effort to help me unload or anything ! I found that to be quite rude ! I mean if people is DONATING FOR FREE and the establishment is actually going to place a price tag on these FREE items, the least Goodwill employees who recieves the donated items could do , is offer or actually help the donor unload it ! It should be a common courtesy on their part. And I've seen their prices in their store , it's actually not that much of a bargain , most items are overly priced for getting it free & slightly used ! I could shop at Ross dress for less and get most of their stuffs NEW for the same or lesser price . Or even at a garage sale . They also don't have a pick up for bulk donations and or for seniors . That's a downer ! I think Goodwill could do better to help our community , mostly for those who are in the lower income with their pricing - on free donated items ( especially on clothing ) which they get ALOT of ! They should also consider doing pick ups for donated mdse . For seniors , even if it's only within the hilo area or a 20 - 30 mile radius. This is my view I got of Goodwill @ their new location on MAKAALA St . Anyone knows of other establishments that takes donated items ?

Wonderful displays and interactive learning activities for all ages!! The owner did a fabulous job…read moreputting together a center for learning and play.

What a fun, relaxing, STEAMpunk-y space! Can't wait to come back and hang out again!read more