I actually had and event booked at another hotel in Rotterdam (The Slaak), however 2 weeks before…read morewe were to arrive I received an email from the property that they were behind schedule. Merel van Dort from The Slaak recommended the Rotterdam Marriott, and even offered to cover the difference in rate. Bonus point #1 to Merel for having done this!
I then began working with Demi Vevat at the Rottderdam Marriott, who managed the transition seamlessly. We had a few last minute cancellations, which she also graciously allowed us to cancel.
From working with Demi, to checking in, to our overall experience, I have to say the customer service at this hotel is as good as it gets! Everyone went above and beyond to ensure our stay was great! Shout out also to Olaf, who was a gem to work with!
The rooms were spacious and clean, the Concierge Lounge had a great breakfast and evening snacks. We had a couple of meetings in there that afforded us a quiet spot to meet.
The proximity to the train station is PERFECT, and the ability to walk to many places is easy.
I would definitely stay at this property again! Thank you again to both Olaf and Demi!!