We noticed water backing up into the basement floor drain, so I called Universal Plumbing and Sewer…read moreto take a look. They cleared the blockage, explained what caused it, and made sure everything was draining properly before wrapping up the job.

I started using Universal a few years ago, But luckily…read morehaven't needed them in awhile! The staff comes out quickly and will warn you about emergency charges vs regular. I appreciate the knowledge the workers bring, they usually understand some of the older setups I have in my house and what they are the way they are. The staff is respectful, always covering shoes and explaining everything really well. Prices may be slightly higher than other places but having an expert install things correctly the first time is worth it. This round I had them replace a basement toilet, fix a not working faucet and diagnose water pressure issues.

great company great experience with fixing my pipe outside in my back yard thanks so much clog…read morefighters great job K.H.

Geno went above and beyond for us. Had clogged drain and he came when the scheduled plumber never…read moreshowed up or called. Thank you Geno for helping us. I highly recommend this company.

Great service, great price. Job very well done, quick and efficient. Used them for my last two…read morejobs and have no complaints.

Great service, reasonable prices and did a thorough job. Cleared several slow drains and replaced…read moreshower head.

Called for drain cleaning. Professional, knowledgeable, and fair pricing. I would hire them again.read more

I have had a nonfunctioning push button flusher on one of my toilets for some time and finally…read moredecided to do something about it. I was either getting it repaired or replacing the toilet. I went to my handy dandy guide Yelp to find a reputable plumber/plumbing company. I looked at a few companies and opted for WaterWork Plumbing based on their Yelp rating and location. They were rated a 4.0 out of 5. They were located in a neighboring city. I called on a Friday afternoon and was given an appointment for Monday. No problem! To my surprise, I received a callback that a plumber had become available and could come right then. I was excited to get my toilet situation addressed on the same day. Mark was the dispatched plumber. He was on-time, professional and knowledgeable. He was able to change my push button flusher to a traditional handle one. He also replaced the cap and hoses in the tank to prevent a future call. He even adjusted my water valve to the proper level to have the toilet fill back up quickly. At some point, someone had dialed down the water causing it to fill up slowly. Mark was the man for this day for me! It was the answer for the problem and he was able to eliminate future problems. This was worth every dime that was spent and they get five stars from me. I also have added them as a contact in my phone should I need their services again.

What an incredible experience. 1000/10 would recommend. Dave literally just left and I immediately…read moretook to the internet to write a review. Customer service was 10/10. Knowledge 10/10. Getting the job done 10/10. And for what they charged, I feel like other companies would charge at least double. We've had a backed up storm drain in our basement that has been an issue since last spring. We had several other companies out that either didn't call us back or didn't have a clue where to begin. Charged us hundreds of dollars just to assess and never fixed the issue. Dave came in and after hearing what our concerns were, went to work. He immediately identified the issue and fixed it within an hour. He was a lovely human being and we will definitely be calling him back in the future. If you're in the SCS area and need a plumbing service, give them a call. You will not regret it.

We've used them twice now for work--they are so great! Very nice people, great work & super clean…read more Would 100% use in the future for plumbing issues!

Grosse Pointe Woods water told us we have the highest usage of water in the whole city…read more "WHAT?!" My husband yelled into the phone, clearly hysterical. I quickly went on yelp searching for help. "You probably want to call someone - you might have a leak...or something." The girl said on the phone, pretty nonchalantly. These guys came through, saved the day and now the award for highest water usage can go to someone else.

I had a plumbing problem and he came out promptly and repaired it. Professional, knowledgeable, and…read morevery affordable. 10/10.​

Mike answered after hours which I thought was cool, he was really nice however his workmanship is…read morenot worth what I paid, $209 for an hour of his time. My complaints include ; 1. Instead of using elbows like the previous set up he just used straight copper so the pipes don't sit up against the wall and they are sticking out on an angle (I hope that's no issue in the future ) 2. he did not clean up after himself- he left the soldered silver pieces all over the sink. 3. He did not secure the faucet to the utility sink underneath with the screws so it was moving back and forth, 4. He unscrewed my fire alarm because the heat from soldering made it go off and he never put it back on!! 5. The left side is leaking where the faucet screws into the copper pipe. 6. He asked a "favor" that I give him 5 stars to get business with a story of how Google took down 150 reviews and he was sick last year. Now, the reason I chose him over other people is because of his reviews of " doing quality work, picking up after himself, competitive pricing " and now I feel like I got duped because I did not experience any of that , I feel like he may be a phony. Mike was nice but when I'm paying for a service I shouldn't have to pick up after you. Granted I understand maybe he wasn't small enough/ older to get under the utility sink and screw the faucet in place but he could have told me. There is no excuse for not screwing the fire alarm back in! What if I were elderly and was unable to clean up the metal pieces everywhere, screw in my faucet or screw my fire alarm back in. Of course I did not know any of this was an issue until I went to actually use the faucet - it moved forward and backward, the metal was all over and I look up and the fire alarm unplugged. This was not worth calling him back for as I could fix it and I'm not going to have him fix the leaking pipe either as I do not trust any longer.

I had Mike come out because we had a toilet leak on the second floor. Ceiling was a mess from the…read moreleak. Mike replaced the toilet seal and problem fixed. I have had Mike out on a number of issues and always a 100% great job. By the way he is a Super nice guy and will always show up for your issue. His rates are very reasonable and with no up charges...Thanks Mike. Len L

My furnace quit the night the temps dropped to -1. Warren told me someone would be out the next…read moreday. I won't go into all the details, but the first attempt to repair the furnace did not succeed. Kirby came back the following day. He made certain my furnace was working and I was happy before he left.

My furnace stopped running and I put in request through Yelp. Warren responded within few minutes…read moreand walked me through troubleshooting the furnace without any charge!! My furnace is running completely fine and he saved me the headache and money! Really appreciated the quick and good service :) Definitely will be bringing all my business to them!

Called for 24 service and operator informed me that they do not have 24 hours service even though…read moreit's on their ad.

We, unfortunately, had another plumbing issue. Like the previous plumbers (Taylor and Anthony)…read moreWill was skilled, professional, friendly and customer oriented. He also provided information regarding what we have to do in the future regarding another matter. As always, we were very pleased with A-fordable.

We had Vern and his sidekick Eryck out today from Bison Plumbing to do a hydrojet on our main sewer…read moreline to the city hookup. They sent a text before coming and showed up on time. They were very professional. Vern explained the whole process from start to finish and we could watch it on a screen while they did it. Would highly recommend them.

Was introduced to Bison Plumbing when a home purchase in Warren had the copper pipe stolen before…read moreclosing. They replumbed the whole house and have been using them ever since. They came out today to hydro jet the sewer line, thanks to the silver maple tree in the front of the house. Showed me the camera of all the roots in the pipes before and after. Vern and Eric were today's technicians. Very polite, cleaned up after their selves and the pipes are clean. Vern did point out some areas that he had some concern about and suggested a pipe liner, but no high pressure to do it. I recommend them when anyone asks for recomendations.