Ken was very easy to work with, he let us know when he was on his way and arrived right on time. We…read morehad some pretty bad stains and did not expect the carpet to come as clean as it did. We couldn't be happier with the results and the service.

This is our third or fourth experience with Ken who is always friendly, punctual, and…read moreprofessional. Great service with a smile.

Problems with the quality of work and horrible customer service! They installed the siding on our…read morehouse and provided lifetime warranty while we were living in the house. After 1.5 years, during the storm, some siding was torn from the building. We called the owner 37 times, he was coming up with numerous excuses and promises which he didn't keep up. Finally, he stopped accepting our calls and didn't return the calls. After two months we had to hire another contractor and pay him but he fixed the siding of the house in less than four hours. Talked to some of our neighbors, they were also very unhappy with the quality of work and the lack of the customer service provided by All Around Restoration Contractors (AARC).

They are amazing. The neighbor above my condo unit left her utility sink on for days. The damage to…read moremy garage and partial portion of my family room was damaged extensively. Jordan , Willie. Sofia and Felipe along with Nick came to my rescue. I was so impressed with their work and cleanup. Now on to the reconstruction. They are doing the whole job. I can't thank you enough. I would highly recommend them. They deserve a ten star! All the best Gina Plescia

I was in a double dilemma, a tear in a hose on my sump pump during a night time of rain, caused…read morehalf of my basement to be covered in water (which in part was covered with carpet remnants). I went online immediately and found SERVPRO of South Kenosha County. I had no idea what to expect - price or time wise, so I called them. With a respectful and friendly tone, I received an estimate and what time they'd be at my home. They came ON TIME as PROMISED, moved my basement items then did an excellent and thorough job... at an extremely reasonable rate!!! Then I saw on their truck that they did Carpet Cleaning. I inquired about it. They said they use a product that de-greases the carpet and that they didn't use any soap or detergents. I requested a estimate, so they measured the all the carpeted areas and I had the estimate by email in just a couple of hours. Well, I am very pleased, not just because the carpet was extremely clean - BUT because 3 days later when I vacuumed it, I had to move the "carpet height lever" UP another notch because the carpet had been brought UP which PROVED to me the carpet was clean all the way THROUGH to the bottom!!! Plus there was a tiny amount of residual dirt found in the vac's canister. I WILL ALWAYS call SERVPRO of South Kenosha County... for ALL of the services they provide! Thank you, Eric and your entire crew, for doing such a remarkable job on both of my projects and for making them AFFORDABLE! Jim

I recently had the pleasure of working with Scott and Deb, as they completed an inspection, and…read moreperformed remediation, for a condensation damaged area of my attic. Their profesionalism, communications, trustworthiness, and expertise were extraordinary in every respect. They scheduled and thoroughly completed all work within days of my intial outreach to the company, and performed those services at a very reasonable price. I would highly recommend their company to anyone in need of restoration and remediation services, and know that I would immediately contact them in such an instance.

Honest. Professional. Trustworthy. Called them for a mold inspection, and was reassured from…read morethem it was not actually mold. They then showed me how to prevent the condensation that was causing the stains. Was incredibly impressed with their customer service.

I had a sump pump fail and my plumber recommended Chicago Water and Fire Restoration (CWF…read moreRestoration). Joseph Lopez came out for the quote, was very professional and nice. Got my quote. Then the next day Joseph called me back, he had done some research, spoke to a Radon guy and was able to amend the quote to much less as they didnt have to amend the Radon plastic. Then, today, Dave and Edgardo came out to do the work. Both were extremely Professional and nice. They did an exceptional job remediating the water issue. I highly recommend this company and their staff.

Wonderful company! From the folks who answer the phones to the project managers to the people who…read moredo the labor. They are people you can trust. They are available 24-7 which is needed in these types of emergencies when mitigation is going to be done. They came out within an hour of me calling them. They are great with communication and took their time inside my home and with my belongings.

The staff are nice and pleasant to work with, and they were able to quickly get me on the schedule…read more So, that is a plus. Unfortunately, they missed some mold, and I had to call them back to cut out more drywall. This was a big disappointment. I don't understand how it was missed. The missed mold was right up to the edge of the drywall, meaning the drywall they cut out would also have mold right up to the edge, and they are supposed to remove one foot past where the mold ends. I found it when I was putting insulation back in, and I could have easily missed it myself which could have led to the mold continuing to grow and having another big problem later.  Also, I was given a work authorization to sign, but with no written breakdown of what the work would actually entail: which parts of the house, the process to remove the mold, etc. I had to request this. All other mold mitigation companies I contacted gave me a quote with a very detailed written breakdown of the work to be performed. If you go with them, make sure you ask for the details of the work to be performed in writing and don't settle for just a verbal explanation of what they will do.

My basement literally had water up to the top of my foot and they never even extracted any water…read moreout. Just threw fans/dehumidifiers down, ripped some drywall out and left. Then showed up 10 days later to grab their equipment and left. Charged my insurance company over $6,000 and once they got their money, I never heard from them again. For 3 months I left numerous voicemails which were never returned. I was initially told that they would be in touch with some proposals to replace the drywall, flooring, paint, etc. but never heard a single thing. So I was just left to scramble on my own and I am still attempting to find someone to finish putting my basement all back together and it has literally been over 4 months now. Live and learn I guess. I would have been better off renting a commercial shop vac and dehumidifiers and done it all myself and saved myself from being dropped by my insurance company. So very disappointing.

Amazing Dave and Eber were professional and informative the…read moreentire time. They were thorough in their initial walkthrough, questioning and execution resulting in a job well done. We appreciate the work These two did and would definitely use top notch restoration again in the future. I will be recommending them to others Thanks guys!

They were timely, respectful, fair in my tough situation. Really appreciate their work.read more

I hate having to leave a bad review, but I have no choice since we have been ghosted by Forever…read moreRestoration for 4 months in the middle of the job. My mother had a terrible "soft clog" in her basement bathroom that ended up leaving sewer halfway across her basement floor, leading to a total loss of furniture in the basement and the removal of drywall 2 feet up. While Forever Restoration was Johnny on the Spot to clean it up, they ghosted us afterward on the rebuild. It is now four months and many phone calls and broken promises later. I am left to believe that because they got their oodles of money from our insurance after the cleanup up and the build back is much less profitable, they moved on to other project cleanups and have been stringing us along on the build back. I waited four months to post this review, so it's not like I'm being unreasonable. We could not be more disappointed. We thought Jason was a great guy and very helpful at the beginning, but he and others were just full of excuses and no replies at the end.

Forever Restoration has been wonderful to work with especially Sam. He explained the full process…read moreand what to expect. Him and his team worked hard and made sure we were satisfied. This company is lucky to have an employee like him. The full team went above and beyond. Thank you, Sam, for all your help.