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    H&R Block

    3.5 (2 reviews)
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    Updated 1 month ago

    Services - H&R Block

    Accountants

    Current year tax preparation and filing

    Past year(s) tax preparation and filing

    2 More Services

    Audit and conflict resolution support

    Tax planning

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    Ramos Tax Service - Need to know information at sign In desk

    Ramos Tax Service

    (25 reviews)

    Ramos Tax Service came highly recommended by my husband's co-worker, and I'm so glad we decided to…read moregive them a try. For the past ten years, I've dreaded tax season because we're in a higher tax bracket. We used to go to another accounting agency, but over time we noticed they weren't really taking the time to thoroughly go over everything with us, and their fees kept increasing. Enter Ramos Tax Service. Although they do not take scheduled appointments, the process was still very easy. They have parking available, and once we checked in, I believe our wait was only about 20 to 30 minutes, which honestly was not bad at all. They even had snacks available while we waited. Once we were called, Noemi was incredibly friendly and helpful. Even though we ended up owing taxes, she took the time to carefully review everything with us, which definitely eased some of the sting. She also gave us very helpful suggestions for next year to help minimize what we may owe. And their fees? Very reasonable. Do I recommend Ramos Tax Service? Absolutely.

    First time here, founded on Yelp. Based on good reviews, decided to give this place a chance…read more Filing late this year and needed to get my taxes done before the dead line! Luckily they accept walk ins. I signed in about 1040am and got called around 130pm. Mrs. Ramos was quick and kind. Seems like when I got to her all of my information was inputted into her computer. Might've been her assistant that sat next to her helped her input all the info's, to speed up the process. I sat with Mrs. Ramos for about 10 minutes and I was done. The outcome of my tax return was not the outcome I wanted but oh well. It is what it is. I feel no matter what, taxes is always owed on my part. They charged $150 for service which I think is fair, based on what others are charging to do taxes now days. If you do decide to come here, expect to wait. They do have a lot of clients and new clients as well, based on my observation while I sat and waited. The waiting area is clean and comfortable. They provide snacks to purchase, cost is about a dollar each. Parking can be a little difficult, as they have about 6-8 stalls in front of their office. I believe you could also park on the street and walk over. Location is right across the street from Honowai elementary. Not sure if I'll return next year, but I'm glad I gave them a chance and I'm glad they took me in as a walk in because I needed to get my taxes done ASAP.

    Taxes R US

    Taxes R US

    (17 reviews)

    Taxes done right. Jackson Hewitt charges way more, adding on all kinds of fees. The staff at JH are…read moreawful, untrained, they don't print your paper so you can read before signing, she Shanelle said oh sorry cannot print, you gotta sign first! Dishonest, thieves. Anyways Taxes r us in Waipahu are professional, honest, and very helpful. You need experts they are it!

    I am disappointed with the level of service and communication I experienced…read more I dropped off our tax documents on March 7 for Richard and did not receive any updates by March 14. After multiple unanswered calls and messages throughout that week, I visited the office in person to inquire about the status. At that time, Marjorie informed me that Richard had just returned from the hospital and had not yet been able to begin working on our taxes. While I understand unforeseen circumstances can arise, I would have appreciated proactive communication and the option to have another preparer assist us. Unfortunately, no such communication or alternative was offered. I chose to proceed and give the benefit of the doubt. By March 29, our taxes were completed, and I visited the office to sign the paperwork and paid for electronic filing. As of April 20, we had still not received our refund. Upon contacting the IRS, I was informed that no return had been filed under my Social Security number. After again being unable to reach anyone by phone, my husband went to the office and was told by Rina that their system is backlogged and that our taxes had not yet been filed. Rina also informed me that their system backlog was an ongoing issue since before I dropped off my taxes on 3/7/26 so I do not understand why nothing was ever communicated to us. This was extremely concerning and frustrating, as we were never notified of any delays or system issues. At no point during my interactions with Lehua (March 7), Marjorie (March 14), or Richard (March 29) was any potential delay or backlog communicated. The lack of transparency and failure to provide timely updates is unacceptable. Although Rina apologized and provided a contact number for Miriam (owners wife) I have been unable to reach hGiven the circumstances, I am requesting a full refund and will be taking our tax filing elsewhere. Clear and timely communication is essential in matters of this importance, and unfortunately, that standard was not met. As a result, I have lost confidence and trust in their services and will not be returning.

    First Choice Accounting Services

    First Choice Accounting Services

    (14 reviews)

    Kara gave us advice and helped us start our LLC (how to do it on our own so we do not get charged a…read morelot of money for an account or CPA to do it). She was knowledgeable about starting a small business with an LLC, so I will give her that, but after working with her more, my husband and I have decided she's just not what our business is looking for, especially since we are now growing. We were happy with her service in the start but overtime it was just not up to par. Yes, she can advise on how to start an LLC on our own and do our tax returns, but that is it. If you are looking for someone to help you plan ahead for your business for tax strategies and tax planning, this may not be the place. We only ever heard from her for our returns and that was it. Upon going with another company, we also discovered some forms we did not file but were supposed to, which Kara did not inform us of. For tax returns, there is a portal to download your documents, but there is no "list" or things that we should consider uploading, so it can be a lot of back and forth on- send your expenses, send your mortgage, send this and that or cannot finalize return, etc. It just seems unorganized and if you're dreading taxes, this will make it worse. I also had a return for a different state in 2022 that was not filed (unsure why a different company omitted it). However, I decided to do it independently since Kara mentioned there would be a nominal fee if she did it because she does not know about another state's filing regulations. I asked the previous accounting company if it would cause any problems since it was omitted, and they said it would be ok since the IRS has a matching system and will send us a notification if anything was excluded so we could wait for that. Upon getting the notification, we can decide whether to make an amendment. Kara failed to mention that part. We felt she just wanted us to spend more money to have her do it or something. We moved from MY Personal CPA to her because yearly we would get a different tax preparer so we thought if we went with a smaller company (First Choice Accounting) we would get more personalized help but going with a one person team means getting emails at odd times like late at night and getting missed. Also, even though I did not go with Kara submitting my out of state return, I got charged a one-time $150 fee for Kara reviewing the 2022 tax return which I was not aware of. She was not upfront about the fact that there would be a charge when she asked if I could send her my 2022 return so she could look at it to figure out why the other state W2 was omitted. When I brought up that I was not expecting a charge, she did not reply to me. Finally, she always apologizes for responding late. Her cat got spayed, stayed up late, and was busy. You call her, and she doesn't pick up, but she will reply via email which increases more of the back and forth. This pretty much sums up why we are going with someone else even if we have to pay $400 to part from her since she said she already worked on our return even though she was still asking for documents and more clarification.

    Kara was prompt, professional and I could tell that she didn't just want to bank a customer on our…read moreinitial consultation. She was thorough with her filing of my tax & helped me through a lot of forms/things I was not aware of for filing as a 1099 contractor, as well as with multiple W2s.

    H&R Block - taxservices - Updated May 2026

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