SUN, 2-21-16
I was greeted very nicely and felt very welcomed upon arrival. Waiting time was minimal.
The tax person, Jane Saclot, was very pleasant at first and seemed to be doing a great job.
Unfortunately, all the went out the door as Jane seemed to get frazzled and disoriented. She corrected a mistake that I pointed out to her and that was the good part.
As the clock was ticking, Jane seemed to demonstrate very passive-aggressive behavior. While it's hard to say what one is dealing with in life, it is my belief that we are to put aside all personal challenges when we are at work. Sadly, Jane didn't seem to be able to do that.
While the location, staff and schedule were great at the H&R Block Waipio office, I will not be going back to have Jane prepare my taxes. I don't need to be paying for passive-aggressive behavior. I can get that for free on my own! LOL!
Dennis Smith at the H&R Block Kapolei office is the best! Unfortunately, I was too lazy to drive there and ended up scheduling with Jane at the Waipio office. Moral of the story: drive to where the service is good and the passive-aggressive behavior is at a minimum. Plus, gas prices are very low now so driving should be no issue.
There comes a time when each of us has to serious contemplate if we are in the right industry. If we are not happy and efficient at our job, then it's time to consider other options such as career change, retirement, etc. We are not necessarily bad people, but perhaps the job isn't the right one for us.
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