I had a complicated tax issue concerning my mother's estate that was being handled by a CPA. Or,…read morerather, was not, but I would not know that until days before it was due at the IRS. With everything dumped back in my lap and no idea where to turn I called several CPA firms and got crazy quotes of around $1000 to file a 1041 and churn out some K-1 forms. Then I thought about that sign I've seen on 137th and 112th for years; Linda's Tax Service. With nothing to lose, I called and made an appointment to meet up with Logan, an Enrolled Agent licensed preparer. So I knew that he knew his stuff. A few days later we met and he handled everything right away. And for hundreds of dollars less than anyone else I called previously. Give Linda's a try, you will not be disappointed.

Hi, Shelly I'm really glad you responded, because this is a serious issue that needs to be…read moreaddressed properly. I want to start by saying I do not appreciate how this situation has been downplayed. When I came in to have my taxes prepared, the printed documents I was given showed my refund being routed to my old bank account--not the new business account I had clearly requested. I even called to confirm this discrepancy, and I was told everything had been updated correctly and that a new copy simply wasn't printed to "save paper." Despite that reassurance, I later found out through the IRS that the account information was entered incorrectly. Not only was the wrong account used, but the last two digits were also switched. This error caused significant delays and complications with Refund Advantage, and I had to spend additional time trying to resolve something that should have been handled correctly from the start. Because of this delay, I had to postpone a planned move for myself and my daughters, which resulted in me losing my deposit on a new place. This situation directly cost me money. What's even more concerning is how this was handled when I reached out. Instead of taking responsibility, I was blamed. There was no acknowledgment of the mistake, no apology, and no effort to make things right. That level of customer service is unacceptable--especially considering I paid $675 for a professional service that was not executed properly. I requested a partial refund as a fair resolution, given the financial impact and inconvenience caused. I was told, verbatim, to "forget about it," and that I would not be receiving anything back. At this point, I will be moving forward with filing a complaint with the Better Business Bureau and am prepared to provide all documentation, including the printed forms and communication records. I also mentioned pursuing legal action because this situation has not been handled appropriately at any level. I would still prefer to resolve this directly, but the lack of accountability and communication has made that difficult.

My tax prep contact officially retired and closed shop after 30 plus years of service. I had to…read moreleave town unexpectedly for several weeks. The tax prep person where I am currently located gave a projection of owing a ton of money to uncle sam. I decided to search on Yelp for someone more credible and found these awesome people/company to work with. Highlights are: 1. Very responsive, lightning fast reply's 2. Reachable via email, phone 3. Quick to review documents 4. Quick to set up a final appointment 5. All done virtually through a secure system that is user friendly 6. I did not pay as much as originally stated by the first person I reached out to 7. Outstanding zoom call that was quick and painless 5 out of 5 stars!

So this is the first year I owned a business (LLC) and was looking to get help and hopefully find…read morean accountant for the future. Now I'll be the first to say, I'm pretty lost with profit/losses and book keeping, as I said it's my first time. For the past 8 years I've just used TurboTax for personal, but as I said, first time with a business. Initially you talk with someone over a chat, they ask you questions and you answer them and send them forms. They said they could do my profit/losses for me for about $75 extra, I was fine with it, figured it was worth learning how to do it. Took about a month but finally had my appointment to talk over video (30min). They were 6min late and obviously very tired. I truly felt bad for Yuliya as she seemed so exhausted. We spent the first 18min looking at the Dept. of Washington tax site and she was showing me how to fix my prior quarterly tax filings because she felt I had labeled my business incorrectly. After I showed her what I was doing, she changed her mind and said "I think you're actually fine and doing it right". So that left us 6 minutes to rush through my tax return before her next appointment. In the end I spent $350 to save $3 (the difference in number between what I got in TurboTax vs. having it done by Nationwide). For me, if I would have learned something about better tax reporting for the LLC, it would have been worth it. But it just felt very rushed, very impersonal and honestly I'd rather just go back to doing it myself.

I asked Solution 8020 to help me apply for the PPP loan application. Inna with Solution 8020 was a…read moregreat help to me and my company. She was very knowledgeable. She helped guide me to one of the PPP lenders that was available. Solution 8020 provided my company with professional and continued assistance, by following up with the lender and keeping me informed on the process.  It was very exciting when my company was able to secure PPP funding.  When the time came for me to apply for the PPP Forgiveness application, I turned to Solution 8020 again. They helped me process my PPP Forgiveness loan application. They were knowledgeable and accessible. If I had questions they researched the answers to help me. I was able to get my PPP Loan Forgiveness approved! I am so happy that I hired Solution 8020 to help my business. I look forward to working with Solution 8020 for my tax needs and other business assistance services they offer. I highly recommend Solution 8020 for their business services. They genuinely care about the health and success of their clients' businesses. The staff are friendly and engaging, I enjoyed my interactions with them.

Inna was very professional, knowledgeable, and highly educated on all things taxes and correct tax…read morestrategy planning. She answered all our questions and was very courteous during our phone conversation. We appreciate her wisdom and her willingness to help people understand current tax laws and regulations. She comes highly recommended by us. A pleasure to do business with such a professional business lady.

Had a meeting with Mike Day today and it went very well! He's very knowledgeable and gave me great…read moreadvice in business. The location is very easy to find (thankfully.) The front desk is very polite and led me to him right away. Will be back for future appointments for sure!

From the owner: Complex tax issues, estate taxes, and real estate consulting.read more

I needed someone to figure out some very old stock transactions from a company that had no on-line…read moreaccessible information about them. Guy did an outstanding job of dealing with the 10s of sheets of paper they sent me. He then did a complete 2018 income tax filing for us. Outstanding service in all respects. Thanks Guy

I was struggling to look for a good CPA to help me with my taxes this year but it wasn't till I…read morefound Guy. He was familiar with Quick Books and helped me organized my balance sheets along with the complexity of my situation. Guy was very communicative, straight forward, easy to work with and reliable. I would recommend him to anyone.

Applied for a job in response to an ad on Craigslist some time ago, no response to emails or phone…read morecalls.

I do not recommend this company. What started as a good relationship quickly turned bad when my…read moreaccount was handed over to an incompetent bookkeeper, they double the cost and when I did not renew their service they still billed me for services that were not provided.

My experience was very good. Great advice and help with my filing questions. Explained terms and…read morebenefits to me in simple terms. I highly recommend.

Stunning levels of incompetence. Regularly failed to make filings on time, causing us to get in…read moretrouble with the Oregon government and costing us fines and fees. Sent out our 1099s using the WRONG ACCOUNT - our Independent Contractors all received 1099s with the employer listed as a veterinary service. Sent out incorrect w2s. All while charging EXORBITANT fees beyond what was agreed to. Whenever we caught them in a mistake, they would make excuses, blaming the state, or us, or "we never got that password." According to the state a significant amount of the paperwork they filed for us was incorrect and we owe a lot of money. The state also said that the company could have gained access to everything they said they "couldn't do" with one phone call to them. Fraud? Incompetence? You decide. Just stay far away if you need a bookkeeper.

Traci provides a boutique variety of services for the small business and individuals, including…read morebookkeeping, payroll, accounting and tax services. She is competent, intelligent, efficient, affordable and personable.

He saved our butts with an awesome refund and solid advice for the upcoming years! Funny guy and…read morevery knowledgeable. Definitely coming back next year!

From the owner: Get the Most out of your Tax Return. Business & Personal Taxes. Bookkeeping, Consultations, General…read moreAccounting.