I love this location. Super fast and attentive. I've never had a problem and since I come in daily…read moreoften they know me by name. I always look forward on coming in here

The service is terrible. Advantis was a good company. The buyout did not serve it's customers…read more On hold for an hour. A person at a call center took all my personal information and then told me they could not help me. I would have to be transferred to someone who could. I requested a simple process that had been handled many times. I suggest no one join Rivermark. Julie

On a Saturday close to the tax deadline, Leslie at Dragonfly came to my rescue and helped me…read moretremendously with my 2019 taxes. Despite using tax preparation software initially, I had a feeling that something was off. I was pleasantly surprised to find out that Dragonfly was open on that busy day and willing to assist a new client like me. Leslie managed to fit me into her schedule between appointments. In just one hour, she pinpointed an issue that the tax software had overlooked, ultimately saving me a significant amount of money. I am extremely satisfied with the service I received after deciding to reach out to them.

Kathryn & her team are great! They're efficient, nice, helpful & really care about their clients.read more

Top quality product - no crap sold here. Helped me greatly when I had to sell my custom made…read morediamond wedding ring in order to buy car parts for Honda civic

So disappointed. A good friend, who introduced me to this store, was a frequent buyer and seller to…read morethis location. She recently brought in a ring with a clear stone (suspected diamond) and stamped 14k on the inside shank, to sell. After some back and forth and alleged "testing" she was informed by the staff that the ring was not gold and the stone was not a diamond. They offered her $5 as silver melt. Disappointed, she trusted the staff and was paid out $5. After a month or so, we came back to the store together and I noticed a ring that looked strikingly similar to my friend's ring in the center of the diamond display case. We asked to see it, and to our shock and surprise it was the exact same ring that she had been told had no value. Yet, here it was, on display with a lovely crisp price tag of over $5,900.00. When she asked for clarification about the situation and how they could give her $5 then try to sell it for thousands more, and whether she would receive fair compensation, she was informed that she signed a contract for the $5 and that's all they could do. Upon asking to speak with the owner/manager, the staff member said that they would have the manager call her the next day. The ring was put in an envelope, which they had her write her name and information on, and put away somewhere for the manager. Well, to this day, no response. No phone call from anyone. Nothing. Either my friend got scammed when they told her the ring had no value and then they priced the ring for sale as a 14k white gold ring with a large diamond. Or the ring didn't have any value but looked good enough so they thought they could fool someone to buy it as a real gold and diamond item. Another option, which I am truly giving them the benefit of the doubt here, is that the ring really did test initially incorrectly, then they retested and found it passed. In this instance, they should have contacted my friend to rectify the situation and paid her the difference of the ring's pawn value and the $5 she received. And yes, the ring's identification was traced directly to her $5 sale, as verified by the staff. As my friend (let me remind you that she was a frequent customer as a buyer and seller of mostly jewelry) was never notified of any recalculation, nor contacted by any manager or representative, this whole situation raises major red flags. The following saying is most definitely true: Caveat Emptor - Buyer Beware.

CashCo is fantastic. I have worked with CashCo for the past two years for various long-term loans,…read morethey have always said yes. Their customer service is sometimes an issue at this branch, but has been exceptional at other offices. Overall, A rating from me.

Would give less than one star I would. They were rude. Lied about what I was told. And told me it…read morewould take 1-2 hrs and took 4 days for a call back. Word of advise rather than cutting customers off and try to accuse them of something try listening first.

We've been with Elliott Powell Baden & Baker for 10 years and we are very happy with their prompt…read moreservice and how they work with us. They help us stay in business. And we are satisfied with the company they put us with and the premium.

I had a problem with a local repair shop and was directed to Donna Jones as my regular agent, April…read morePreston wasn't available. Donna listened to my concern/complaint and immediately researched the names of the business owner and general manager. She contacted the general manager and obtained results that I was not able to achieve on my own. She was amazing. I've also had excellent service from my regular agent, April. Both of these women provide excellent customer service. April provides a yearly review of my policies and has helped me save money while still maintaining coverage levels. I feel fortunate to have found an agent (now 2) that I can trust.

I had a complicated tax issue concerning my mother's estate that was being handled by a CPA. Or,…read morerather, was not, but I would not know that until days before it was due at the IRS. With everything dumped back in my lap and no idea where to turn I called several CPA firms and got crazy quotes of around $1000 to file a 1041 and churn out some K-1 forms. Then I thought about that sign I've seen on 137th and 112th for years; Linda's Tax Service. With nothing to lose, I called and made an appointment to meet up with Logan, an Enrolled Agent licensed preparer. So I knew that he knew his stuff. A few days later we met and he handled everything right away. And for hundreds of dollars less than anyone else I called previously. Give Linda's a try, you will not be disappointed.

Hi, Shelly I'm really glad you responded, because this is a serious issue that needs to be…read moreaddressed properly. I want to start by saying I do not appreciate how this situation has been downplayed. When I came in to have my taxes prepared, the printed documents I was given showed my refund being routed to my old bank account--not the new business account I had clearly requested. I even called to confirm this discrepancy, and I was told everything had been updated correctly and that a new copy simply wasn't printed to "save paper." Despite that reassurance, I later found out through the IRS that the account information was entered incorrectly. Not only was the wrong account used, but the last two digits were also switched. This error caused significant delays and complications with Refund Advantage, and I had to spend additional time trying to resolve something that should have been handled correctly from the start. Because of this delay, I had to postpone a planned move for myself and my daughters, which resulted in me losing my deposit on a new place. This situation directly cost me money. What's even more concerning is how this was handled when I reached out. Instead of taking responsibility, I was blamed. There was no acknowledgment of the mistake, no apology, and no effort to make things right. That level of customer service is unacceptable--especially considering I paid $675 for a professional service that was not executed properly. I requested a partial refund as a fair resolution, given the financial impact and inconvenience caused. I was told, verbatim, to "forget about it," and that I would not be receiving anything back. At this point, I will be moving forward with filing a complaint with the Better Business Bureau and am prepared to provide all documentation, including the printed forms and communication records. I also mentioned pursuing legal action because this situation has not been handled appropriately at any level. I would still prefer to resolve this directly, but the lack of accountability and communication has made that difficult.

I was helped out today (9.28.22) by Chaya, a very patient member of this banking team. She was very…read morewell acquainted with everything that I needed to get done. Such a terrific asset to this banking establishment.

If there is a Zero i would. I have been a Chase client for decades...it was still Washington Mutual…read morebefore. I dont need much from this bank. No interest on my checking but im still a client. All i requested was a newer dollar bills for my trip abroad ( fyi abroad has higher dollar currency if newer, no tear , no marks) . The teller told. E if i could wait for the Senior teller? Or cashier? Or manager? -not sure about the designation. The teller told me he has more access to it. I waited for 5 mins ,he was with a client. Then he attended to me like annoyed and he did not even try to see if he has newer bills. Like i waited for 5 mins and this guy would just tell me - no new bills , without even looking in the vault or his teller counter. He is A male -asian, did not get his name. In contrast to Chase in 82nd Fredmeyer. The lady Manager/ Cashier was so attentive the moment i walked in. Asked me what i need. Told me to fill up deposit slip and she will find me newer bills at her vault. Like Wow! Awesome customer service 82nd Chase.

A few months ago my I decided to start looking for a new insurance agent and new insurance company…read more I did my homework on Geico, but also did my homework on Geico agent Steve Ching. Short version: I could not be happier with the results of my visit to Steve's Geico office. Not only did I walk out with a rate significantly lower than what I was paying to a different insurer, but I also walked out with policies for auto and home that are much more appropriate for my needs - in some cases more coverage and in some cases less. Steve took care to teach us about every part of our coverage so that we truly understood what protections we were going to be paying for, rather than having to trust that the agent knew his/her stuff. He was professional, courteous, and without the condescension or arrogance that we had been suffering for three years with another agency. If you're looking for a new policy, a new company, a new agent, or just want to be sure that you have the best rate and policies to suit your needs, look no further. Steve Ching and his team have your back! Thank you, Steve!

The fellow who hit my car had Geico insurance. I did not. I submitted the claim to Geico. They…read morereviewed it and expeditiously set me up with a local body shop (Crash Champions) and a car rental. They paid for the body work even though the cost was multiples of the original estimate. Nice working with them.