I was very happy with Murphy doing my taxes. Everything was explained very well. He is very…read moreknowledgeable and I would recommend him to anyone that would need help with their taxes.

Brian has assisted us with both our home and business needs. He is a true professional and is…read moremulti-faceted. He's been helping us for almost two decades!

I forgot how long I've been going to Mel's I remember when they were in Aurora. Looking back I wish…read moreI had known about them sooner. Be patient with them it's worth it.

I was not very happy with my first experience with Mel's Business services. The first time they…read morehad them, there were many errors on them. I ended up bringing them back and they amended it. And then turns out I received a letter from the IRS where there were still more errors. I will be looking to go somewhere else next year. I am disappointed in this as the reviews were great and I didn't expect to have so many issues. I will also add that the time frame provided was not met either.

They make the process smooth and easy. Switched from doing taxes online myself a few years ago and…read moredon't regret it. It's great to have someone to answer questions when needed.

My friend, Sue, recommended Brian when we retired as we needed a CPA to help with taxes and IRA…read morewithdrawals. Been going back every year. Brian explains things so you understand them, does a great job and coordinates with our financial advisor when we need to. Highly recommend him.

Jim Bailey is top notch. Got all my taxes in order. Fast. Efficient. Very knowledgeable…read more Trustworthy accountant. Highly recommend this group.

Mr. Bailey is incredibly professional and was a huge help when we consulted with him on a few…read moreprojects. He helped our mutual client greatly by demonstrating and researching particular topics the client needed to expand his existing lines of business. Bailey Accounting is not just a tax prep firm, but also a great consultant for those looking for true business expertise and strategy.

We've been in the construction business 47 years this September and when our long time CPA was set…read moreto retire, we had no idea where to look. After several great recommendations for Intrinsic DM2 in Geneva, Illinois, we set up an interview. Its been just over three years and I am glad to say, it was the best move we ever made. Yvette and her Team made the transfer over so smooth! Gone are the days when you would drop off a laundry basket to your Accountant and hoped for the best. Intrinsic has a safe site to scan and send personal and business information seamlessly. Prompt, personal, yet professional, Intrinsic DM2 is the best for personal, business and corporation accounting matters. They are are very well equipped to handle starting corporations or just making sure your current company is in compliance. From answering the tough questions, forecasting tax liabilities, making sure your bank statements match and filing employment forms; they do it all. Intrinsic DM2 is like having an expert looking over you at all times. If you have a terrible system for daily accounting and tax prep, its time to step into the future and call them at at (630) 200-7575 or visit www.intrinsicdm2.com

Yvette and her team are STELLAR. I've been in business for 22 years, just started working with them…read moreabout 3 months ago. I cannot say ENOUGH about this business: honest, hard working, kind, patient. ALL of that. Do yourself a favor: hire them.

We were very disappointed with the services at Morrison and Associates. We hired them to do our…read morebusiness and personal taxes for 2014, and the experience was not a good one. We met with Bill in Feb, to discuss switching our tax services to them. To be fair, Bill was very nice, and he seems very knowledgeable, which is why we made the decision to switch, but things didn't go well after the first meeting. Our corporate taxes were due on March 15th, and they weren't ready until the day before, and there were mistakes made, so we had to file an extension, costing extra money, and this is a tiny, tiny company with no payroll, so it is not as if our taxes are complex at all. During this process, I worked with a person there who did our business return, and as they were adjusting the journal entries in a different manner than we have done the last 8 years, I had questions. I could never get an answer that made sense, and multiple times, after doing my own research, I had to respond that what she was saying was wrong. She would check with Bill, and it turned out that she was wrong. The fact that I have to double check her answers does not give me confidence in having them manage our taxes. After that, we waited for our personal returns, as well as the return for my daughter. Over the next month, I called 4 or 5 times, inquiring as to the status. Sometimes they thought they were almost done, sometimes they thought my daughter's were done but not sure if they were filed, but they said Bill would know, but he is out, and they will call me back. The problem, no one ever called back. Our concern was that if we were going to owe a lot in taxes, I don't want to find out on April 15th I have to come up with a lot of money. Finally taxes were done on April 13th, I went to pick them up, and not only did they have the automatic payment set up for my taxes, but estimated tax payments set for 2015 (which would pay way more than necessary). I had explained upfront, that I pay estimated taxes on my own, based on my earnings which vary. I reminded them of this and they said they would remove the automatic estimated payments. I also noted they were taking part of my state refund and using it to prepay my state taxes for 2015. I asked why would we do this, if I already get a refund every year, that just makes for a bigger refund? They had no answer, but said they would fix it so I received the entire refund Two days later I check my bank account and $2,100 was automatically paid for next years taxes. I called them. They said they made a mistake but oops, too late to undo it. I had to contact the bank to dispute the payment. A week later, I got my State refund...minus the prepayment for next years taxes...I guess they forgot to correct that too. My final complaint came with my bill for services. Before switching, I asked what they charged, and while they said it varies, they gave me the base rates. I explained what I paid previously, and they gave me the impression it would be similar. Guess what? Double. and not just on a small personal return, this was $1400 vs $700 from my previous accounting firm. I understand not giving an exact quote, but when I tell you what I paid last year, and provide copies of my returns so you can see the work, I think you could mention that your services are likely to double for this amount of work. Maybe that is too much to expect. Still, considering our taxes took twice as long to be completed, and I could never get good answers on my questions from anyone other than Bill, and they didn't return phone calls, does not make it a service worth twice as much. Premium price is Ok for premium service, but certainly not for bad service. I let the owner know we were disappointed in the services and why, I never heard back. Though recently an employee contacted me about filing payroll taxes. I explained, I have no employees, no payroll, never have and so I do not need to file.

We have been a long time client of Morrison & Associates and go back to when he was the only person…read morein the 2nd Floor Batavia location. We were always pleased with his service, knowledge, professionalism and advice. Up until this year, in our minds he was the tops. Unfortunately, recently, things really went downhill. When called, he never returned calls or might after two or three messages were left. When emailed, you may or may not get a response. It was constantly having to try to get him to resolve an error made on our 2016 taxes. When you did finally speak with him, different versions of what was done or not done were told. When in actuality, after months of chasing (Feb. thru June), nothing had been done. Finally at the end of June the paperwork was done and we were told to pick it up at the office. When we got there no one at the front desk or in the office was aware of the situation and nothing was left upfront by Bill to pick up and he was not in the office. Needless to say, the Apex team was most helpful in resolving this for us and we finally got the paper so we could send off our check. Understand errors occur - we are human. However, where my disappointment lies is in the huge, out of character lack of response and professionalism shown. Not the Morrison and Associates we had come to respect and love! The delay in response and preparation resulted in additional interest owed. So sorry to see a long term business relationship take this turn.

I would strongly caution anyone considering Dain Conway Tax Services…read more I used them for both my LLC and personal taxes, and the experience has been extremely stressful, time-consuming, and ultimately costly. After filing, I received letters from the IRS indicating that items were filed incorrectly. What should have been a routine process turned into a months-long ordeal of trying to fix mistakes that should never have happened. This year, we had to work with another professional to correct those errors. After filing amendments, we actually received significantly more money back clear evidence that the original returns were not prepared accurately or thoroughly. From a professional standpoint, there were several major concerns: Lack of accuracy and attention to detail in filings Failure to properly review returns before submission Poor communication and lack of follow-through Providing reassurance that everything was "handled" when it was not Creating additional financial and administrative burden due to errors In addition, interactions with their team were consistently unprofessional. Communication felt dismissive and, at times, outright rude. When you are trusting someone with something as important as your finances and business compliance, you expect professionalism, clarity, and accountability....none of which we experienced. As a business owner, I relied on their expertise to ensure compliance and accuracy. Instead, I was left dealing with IRS notices, amendments, and unnecessary stress. I do not write reviews lightly, but I genuinely do not want others to go through what we experienced. Choosing a tax preparer is an important decision, and based on my experience, I would strongly recommend looking elsewhere for someone who is thorough, responsive, and truly knowledgeable.

Dain was amazing! Very nice and personable. We are from out of town and had a few random tax…read moreissues. She was able to get everything done for us within an hour and told us exactly what to do to straighten it out. And now we are back on track. Her prices were more than reasonable and shes very knowledgeable! Thank you so much!