Always a pleasure speaking to the staff at Janna office. Helpful & efficient! Glad I chose do place…read moremy business through this office. Always speak to a live person when I call versus automated or message services!

Janna and Sherry are so responsive and easy to work with! When we needed things to be done fast,…read morethey responded immediately and put our minds at ease. That kind of service is almost impossible to find these days! Thanks so much for being there!!

I have worked with Ryan Watson for many years. I want to say 10 or more...years. He is the best. I…read morehave life insurance, homeowners, renters, car insurance, this man is amazing. I not only recommend him to my family, but he has also helped my business, and many businesses I work with with. Going beyond the call of duty is an understatement. Once I was stranded with a client in my car and he personally came and brought my client to his vehicle, so he could get home. Amazing! He is the best!

This is one awesome insurance agent! He and his staff go above and beyond to make sure you're happy…read morewith your policy coverages and make sure you're not paying for something you don't need. That's unusual in this day and age. If you're anywhere near Montgomery IL, made this agency your preferred Insurance Agency!

Ernesto and Kaylee are a awesome insurance team! And they have free donuts on Tuesdays and Fridays!read more

From the owner: Whether you're looking for homeowners insurance, auto insurance, renters insurance, or another…read morekind, I'm here to help you understand the insurance coverage that may best fit your needs. Serving the Oswego, IL area since 2020, I can help you understand your coverage options so you can protect what matters most to you. Stop by in person, reach out online or call to get a free quote today.

I have been happy with Allstate, and Paul has been extremely helpful in managing my policies. Would…read moreabsolutely recommend!

I would in no way shape or form recommend Paul bertino to assist me w getting insurance.Paul and…read morehis employees have repeatedly gave me mid information in regards to my policy and would have lapsed my policy,gave me less insurance then needed and holds no accountability when issues arose and would not help me with the refund process when I decided not to go with him due to his dismissive and poor service.stay away from this agency

I have been with Tripp insurance for about 25 years now. We have had business insurance through Bob…read moreand Tom. KKC had a fire once and the next morning Bob was at my door with a check so we could still move forward. Now that is service! The ladies in the office are great at answering most questions and I highly recommend this business.

From the owner: N.M. Tripp Insurance Agency is an independent insurance agency. Meaning, we represent many…read moredifferent insurance companies. This gives us the flexibility to offer you affordable prices and individualized options. Our exceptional staff has the skill and know-how to recommend the personal or business insurance that may be best for you.

The summer of 2014 our neighborhood experienced a major hail storm. Ours and the surrounding homes…read morehad suffer major hail damage. I contacted Nationwide our insurance company days afterwards. Shortly there after a sub-contracting adjuster review my home and I was told that our roof was "fine" and he requested that I try and powerwash my damaged siding. Questing the adjuster I contacted several trusted local roofing contractors for an inspection. Upon their inspection they pointed out to me the "clear as the nose on your face" damage to the roof. I contacted Nationwide once aging. This time the second sub-contracting adjuster say " oh thats not damage, thats the decorations in the roof". I contacted Nationwide once again with my frustrations. They send out a third sub-contracting adjuster and was told "oh yes there is damage but that must be your roofing contractor trying to scam you". Every roofing contractor has consistently confirmed roof damage, but all three of Nationwide's adjusters have given us completely differing stories. Along with the questionable adjusters, the central office has been just as frustrating, we have almost never been able to talk to the same person twice, multiple phone staff working together and did not know what the other was doing or even know who the other co-worker was, continually promising that "we will take care if it". At the end of my rope I contacted our agent Steve Diederich. He was more than willing to stop out and review our situation. At that time he review our damaged siding but was unable to climb on the roof and viewed a small area and said he agrees with the third adjuster that there are questionable spots. Steve promised that he would "look into it" and get back to me. I have sent Steve several emails and phone calls since December 13th 2014,but to my disappointment he has not followed up as promised. I have been faithfully Nationwide customer for many years and shocked by the poor treatment and un-professionalism at a time when we needed them the most. I would seriously consider looking elsewhere when purchasing your insurance.

From the owner: Nationwide Insurance Agent Stephen Diederich in Montgomery, Illinois can help protect you, your…read morefamily and your automobile. Let us help you save move money, give us a call today!

I worked with Himani about getting car insurance . renters insurance, and Life insurance, She is…read morevery knowledgeable, patient, and professional. She follows up when she says she will, worked with us. Great experience.

My insurance policy with State Farm is from Jan 16, 2023 through July 16, 2023. I switched from…read moreover 10 years of being an Allstate customer to State Farm because I was looking for lower premiums. This was a mistake from the beginning. The first couple months the automatic payments were not going through. I contacted my bank, and they issued me a new card and notified all businesses that were using the automatic payments of the change including State Farm. I thought the payment issues with State Farm were resolved until the day my car received damages from hail. I went online to file a claim and noticed that my policy had lapsed that day because of non-payment. Even though I had signed up for automatic payments, and they had my current card information on file, I later found out that I had to "authorize" payments. What upsets me is that when I tried to call my agent, whom I never can get a hold of, I was told that they had let me know via email. I check my email about once a month. My contact of choice is by phone, which I told my agent when I first signed up. I never received a text and not ONE courtesy call about the lapse. What kind of agent allows that to happen? I have insurance for a reason. To be insured! I am disappointed with my agent, with State Farm in general and the fact they let that one-day lapse affect my coverage. I paid on April 4th, but coverage was not reinstated until the next day. If I were to walk into the agent's office, my policy would have been reinstated at once upon payment. Why would my online payment not be effective? I regret ever leaving my previous insurance company for what became the worst service I have ever experienced from State Farm.