What a horrible experience. Not only did they harass me with false information through texts, calls and emails they also tried claiming clients wouldn't receive stimulus checks if they didn't file by April 15th. Which is false. When I went to pick up my personal paperwork, the font desk person, Beth, hassled me about my respirator. I'm ill and she demanded me to take off my mask during COVID 19 so she could compare my ID to my face. Beth chuckled at me as if my health issues were invalid and began arguing with me about my mask. Governor Wolf issued all current essential businesses in operation are required to wear masks and gloves, this facilities workers were not wearing either. While I was in my car writing this review, Beth came out to my vehicle and started hitting my window with rings on her fingers, demanding my personal tax papers. I have until July 15th to pay my taxes and emails from their office stating that but Beth demanded payment for services I didn't agree to. On top of her aggressive behavior, the office also refused to supply a break down of what their charges were for taxes. This office is completely unsympathetic to their clients, unprofessional and incredibly rude. I've been to other H & R Blocks that charged half the amount for the same work and without the behavior. This place is a scam and has terrible service. read more