I've been with ANB for over ten years. Adrienne is exceptionally responsive, thorough and…read moretrustworthy. I made changes over the years adding and dropping my young adult children from my auto policy, etc. I've never had to follow up on a call, I can always trust that Adrienne would get back to me with a detailed response.

If I could give this place zero stars I would. Have been a long time customer for over 20 years…read more The way I am treated by Adrian is a disgrace. She never returns phone calls or emails. Has no idea why my rates keep going up. She does the absolute least she has to to get by. I have never seen some one so lazy in my life. Your money will be better spent else where with a company that values you. Honestly I don't know how they are still in business.

Cynthia is here to help me with both business and personal taxes, do it legally, and give me a…read moreheads up when the laws change and when I need to get certain things done. She prides herself in being extremely knowledgeable in this area, and teaches others nationwide. I know she is here for me, and I would recommend her to ANYONE who would like to take taxes off their own plate. She can legally represent you before the IRS, which a CPA can't do, and takes at least 72 hours of ongoing education every 3 years to improve her knowledge and expertise. Also a wonderful woman to talk to about any challenges you're having in business or life that might affect your taxes/tax status. Always confidential.

Cynthia at Soquel Tax has done my taxes for years. I have also had her provide her expertise to…read moremany of my clients. I highly recommend her especially if you have more complex or unusual circumstances. Same sex marriage, registered domestic partners, foreign tax, self employed, havent filed for years, getting audited...she is your gal.

Edna runs a top-rate, service-oriented business. Edna is super thorough, and makes absolutely sure…read morethat the client understands all the options available. She helped me navigate the process of choosing the right Medicare plan. All my Medicare anxiety melted with the warm reassurance from Edna and her crew. Edna loves what she does and it shows.

I'm sitting here on New Year's Eve, Dec. 31, 2024, confident that my Health Insurance needs have…read morebeen met in anticipation of 2025. Very fortunately, my kind insurance agent Edna took time out of her busy end-of-year day to call me and let me know that I had failed to submit necessary paperwork that would have jeopardized my 2025 insurance eligibility. (That would have cost me a lot of money!) With Edna's help and guidance during our call, we were able to submit the forms necessary to maintain my coverage on the last day it was possible to do so. I highly recommend Edna and her team for all insurance needs. She continues to work above and beyond my expectations. Thank you!

Lacking professionalism and a complete waste of time…read more I was looking for a local CPA to prepare my income tax and I found Ann locally. I sent her an email and waited several days with no response. I called Ann (03/02) and told her of my situation. She told she has not had a chance to access her emails and to text her with my information. I texted her and she immediately responded that she had received my text. I did not hear from her again for 16 days. On 3/18, I texted her again and inquired as to why the unresponsiveness as the tax dateline is less than 30 days away. Ann told me she had a family tragedy and could not be bothered, "Why don't you find someone else. I didn't want this." Really? Abrupt and unprofessional! Why wasting client time and efforts when she could just simply said, I am not taking anymore clients. Try not to mislead clients and tell them to seek other preparers. Time is of the essence.

Ann was responsive when I communicated with her and would always reply to my emails/texts. However,…read moreher office/staff made a mistake that cost me extra money. If they hadn't made that mistake, I would've given her 5 stars. I appreciated that she helped me to resolve the problem as best we could, but the IRS still charged me penalties and fees that I could not get back 100%. That left a very bad "taste in my mouth" so I cannot return to her for my 2017 taxes. I would suggest anyone going to Ann (or otherwise) to double-check the office's policies and procedures regarding late filing, mistakes, etc. so it's very clear what you can expect.

Mike is such a nice guy. Great job doing my taxes,you receive a folder with all your tax materials…read moreorganized. The next year you receive a packet with the previous years numbers. Highly recommend!

I only trust Mike at Ab Tax to handle my taxes. He answers all of my questions and makes tax time a…read moreeasy process. I highly recommend this service.

We went to Joanna at Liberty Tax in Capitola about six years ago because our daughter's return had…read moresome errors from a Liberty Tax office in Florida. Joanna corrected the errors and filed it for her at no charge. We've been going to her and referring folks to them ever since. She is very sharp and professional! Recently her husband, Leo, set up my LLC. He took the time to walk me through each step of the process, ensuring that I had a comprehensive understanding of the LLC and how to keep my finances in order. He recommended accounting software that makes keeping of my finances simple and accurate which makes it a breeze when it comes to file! Leo anticipates our questions and helps us navigate through all the paperwork so it saves time and mitigates the stress involved in the process. We highly recommend Joanna and Leo at Liberty Tax in Capitola and Watsonville. It will save you time, money, and stress!

Good reliable , honest service, friendly and up front, answers all questions asked.Highly…read morerecommended.

I left all my documentation with the Randy in early April, and we filed "an extension". When I did…read morenot hear from him for over a month, I began calling him more frequently to inquire about the status of my taxes. I never received a return call for all the inquiries. In addition to being ghosted, I was charged a large amount of money. I left messages asking what the charge was for, (since they did not produce any tax information), again, no response. After more than two months passed, I picked up my documentation. I was charged significant amount of money for no tax return. Again I asked what was I being charged for, and again, no response. After 3 months, I took my documentation to another firm, and my taxes were done in 5 days, I had my refund in another 2 weeks.

We've been using the Reynolds Group to file our taxes for the past ten years and couldn't be…read morehappier. We have always found them to be timely, honest, and knowledgeable. Over the years, they have provided us with sound financial advice, which has saved us a fair amount in taxes. They are prompt in replying to our queries with great details. We never have to worry about our filings because we know we're in good hands. If you're looking for a professional firm that cares about the work they produce, look no further. Randy and the team at Reynolds group have you covered.

Martha and her team make doing taxes actually easy. They answer my questions with language i…read moreunderstand. They listen to my concerns and speak to them with kindness and empathy. They've done my taxes while i was in business and now as a retired person. They are as important to my well being as my chiropractor, my mechanic and my hair dresser. You'd be fortunate to one of their clients.

Martha and her staff are amazing and so knowledgeable about everything I need to know for my small…read morebusiness. We have three businesses that Martha and her staff assist us on and we couldn't be more pleased with the service and assistance we receive. Martha is also an inspiration and a great example to all women in business! Amy Ramsey