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H&R Block

4.1 (10 reviews)
Closed 9:00 am - 5:00 pm
Updated 1 month ago

Services - H&R Block

Accountants

Current year tax preparation and filing

Past year(s) tax preparation and filing

2 More Services

Audit and conflict resolution support

Tax planning

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Recommended Reviews - H&R Block

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2 years ago

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7 years ago

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7 years ago

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8 years ago

I go here for all my tax needs. Everything is always explained well and the tax professionals do a great job. I highly recommend this place!

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8 years ago

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6 years ago

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8 years ago

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10 years ago

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11 years ago

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9 years ago

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Review Highlights - H&R Block

Although I am sure all are nice in this location I am partial to Windy.

Mentioned in 2 reviews

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KFN Accounting & Financial

KFN Accounting & Financial

(9 reviews)

Hired KFN to do my business tax return as well as my personal taxes. Amazing quality, value and…read moreservice. They reviewed prior years returns and found numerous mistakes and/or missed opportunities and amended them resulting in significant money refunded. We use to use one of the big accounting firms, never again! KFN is diligent, very knowledgeable and ask questions that I would have never thought about which helped save significant. overall 10/10! highly recommend!

I had an intro call that went over two hours, all great next steps but almost overly thorough (in…read morehindsight). But either way, I left the call thinking we'd have some great momentum and he promised to review our past taxes and our 2025 submission. Well, zero follow up. I signed a contract and then ghosted. Then my husband was bothered by this since I had sent him all our private info, so he called Kyle and got the same promises. Nothing again, and we keep trying to get in touch. If he's busy, just say so! But don't request all our very personal, identity documents then fall off the grid. Very very unsettling and more importantly HIGHLY unprofessional. I was looking forward to working with him! But seems like professional maturity and stability is highly lacking, beware. UPDATE FROM KFN RESPONSE: I'm a professional project manager, there is absolutely no way I would miss a meeting I had been adamantly requesting for weeks. It's disappointing how unbelievably inaccurate this response is, to the point I may need to alert Yelp itself. I tried to reach you number of times and I even had my husband reach out since it was an unknown number and maybe you'd answer. Which you did, and ghosted him as well. I wouldn't make this up, lying about it should be a huge red flag for anyone reading this.

Hamilton Tax and Accounting - Steven Hamilton II, EA, NTPI Fellow

Hamilton Tax and Accounting

(18 reviews)

Do not use? They made an error on our 2023 taxes and will not refile. The error was definetely on…read morethem. They will not answer our emails or phone calls.

Not punctual with filing deadlines. Poor communication and response times. Most importantly, not…read moretransparent and not forthcoming when issues arise. When it comes to something as important as your financials and taxes, simply not worth the risk. --- My previous CPA (CSA Accounting) was wonderful and I had used them for many years prior. Hamilton Tax and Accounting acquired that practice halfway through 2023. Onboarding calls and meetings were promising in that Steven and the new team seemed relatively organized and knowledgeable. The service rates jumped up significantly (more than 2x the cost!) but I didn't want to go through the trouble of finding a new CPA. So I thought OK, I'll pay the convenience premium here and give the new owners a chance. What a mistake that was. Let me walk you through the nightmare that was my 2023 tax filing experience. I'm an organized person who is familiar with key dates and always try to err on the side of getting things submitted early when possible. Feb 21, 2024 - I submitted all of my relevant 2023 documents. Mar 26, 2024 - They requested some clarifying information and indicated I should still be on track to complete filing by Apr 15, 2023. Great. Then I get really busy and kind of forget about taxes since my taxes are not complicated and they have all the necessary documents now. Jun 4, 2024 - My spidey senses start tingling, so I reach out to get a summary of my tax return. They indicated that an extension was filed. Ok, maybe they got busy and needed more time. Fine. Jun 12, 2024 - They share a draft copy of my tax return. Now I'm getting worried and think they just completely forgot to file my taxes until I reached out on Jun 4. I sign and they complete filing shortly after. Suspicious. Jul 6, 2024 - I receive a notice of late filing from New York, where I reside. It includes a hefty late filing penalty ($800+) so I reach out to ask WTF happened here. Time crunch is at play now to file an appeal in time. Jul 12, 2024 - I start reaching out in other ways because they are not responding to me proactively and the time crunch is still at play. Jul 16, 2024 - I check in again as I still do not have a clear path forward. They say they are reviewing something and creating a letter for me. I should receive a copy later that day. A letter? What? Jul 18, 2024 - No letter yet, so I reach out AGAIN. Now I'm PISSED and escalate in all channels available to me. Jul 19, 2024 - They finally upload a letter with some meek apologies, asking that I send this in as the appeal. I quickly file the appeal with maybe 1 week to spare. Cutting it close, but phew. After reading the letter I just submitted more carefully, I then realize the letter is basically worded to request forgiveness and an abatement of the late filing penalty. Huh? After I reached out again to inquire about the wording, I was finally told that an extension wasn't filed with NY state. They filed an extension for me federally and most states accept federal extensions, but NY state is one of the few that does not and requires a separate extension filing. So they basically were not familiar with NY rules and completely bungled my tax extension filing with the state. So much for tax professionals. Time to find a new CPA. Nov 27, 2024 - This whole situation is finally resolved and NY state was gracious enough to waive my tax filing penalty. I got lucky here because they did not have to waive it. --- What a saga. A whole year has almost gone by and finally I can put my 2023 taxes to rest. I completely understand that mistakes happen and we are all human. However, the way they handled the situation was with poor communication and a lack of transparency. I had to do detective work to piece together where they messed up. I'm convinced that they were hoping I wouldn't notice and the issue could be swept under the rug. If they treated my issue like this, I can only imagine what other errors they are not forthcoming about on tax accounts. If you're still thinking about using their services, just know that you've been warned.

Great Lakes Credit Union

Great Lakes Credit Union

(6 reviews)

Great Lakes is very friendly and helpful when opening an account but apparently that is just to…read moresnare you in their web. If you ever try to call the bank it is impossible. I have the number to the woman in charge and she never answers or returns calls. Same happens with the main phone by the lobby. Workers say that they are busy helping customers but i have gone in when it is vacant and used my phone right there and it dose not ring. Apparently there is a computer by their work area and it alerts them to calls but they don't see them or check messages. There are like 3 phone numbers online to call but they are useless. I called one of them and it told me i had one a life alert button and went into a promotion. Then i called another and it was some guy about stocks. Then there is one with a virtual assistant that is worthless. All in all if you want to try and conduct business over the phone with them you are out of luck.....

Horrible Customer Service. I had a client that tried cashing their check through GLCU but it was…read morereturned, Unable to Locate Account. When I spoke to Marlene at GLCU she did not understand that when Great Lakes ran the deposit the MICR line was read incorrectly and they would need to fix it. Nope they just wanted to blame me or the other bank where the routing number was completely wrong location. I also tried calling customer service, she was very nice but then I must have gotten the wrong email, because it was returned undeliverable. Lastly I verified with my bank and she agreed the MICR was encoded incorrectly, but she said sometimes you can't reason with people. I tried to go to bat for this customer, but unfortunately there wasn't anything I could do to help other than write another check and hope it doesn't get returned. Very Disappointed.

H&R Block - taxservices - Updated May 2026

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