We used Jeanie this year after my mom passed away and we were grateful to have found out she used…read moreher in the past so knew my mom's history. She agreed to do our taxes at the end of February. I was in contact with her throughout the tax period making sure she had all she needed leading up to the 4/15 deadline. Not only did she miss the deadline, she didn't communicate if she filed an extension. She left the office, didn't return calls nor return emails for approx 14 days & left us in the dark "after a grueling tax season and needed a vacation." I have never seen anything so unprofessional. This delay has lead us to pay multiple penalties to the US and state governments since we owed money and it wasn't filed on time. When she finally does decide to reply it's one excuse after another - vacations, slow seasons, busy season, lack of staff. Her negligence cost us time, a lot of money and stress!!! I do not recommend her whatsoever and regret working with her during an already emotional time in our family with the passing of our mother.

I've been working with Jeanie Perry for four years, and every season she's delivered professional,…read moreefficient, and accurate results. My circumstances have shifted, new jobs, growing family, even employer withholding errors, and she's guided me through each challenge with clarity and confidence. On top of that, her services are very reasonably priced and the value she provides is outstanding. I trust her completely and highly recommend her to anyone seeking reliable tax support.

You may expect very high quality service from knowledgeable, experienced professionals. They are…read morealways accessible and welcoming.

We called a month ago for tax services to have our yearly returns done and filed. These were simple…read more1040 forms, which for the seasoned tax professional would have been easy to do. When we called, the person on the phone was very nice, but their price for their service was unreasonable for the area. They quoted us $400! There are many tax services (just as good), that charge half of that. We ended up going elsewhere, and they charged us $195.

He's the best & very detailed. I highly recommend him. His office is very helpful! Great with all…read moretax related needs.

I had Jeffrey Baer and Associates prepare my 2021 tax returns and I just picked up my 2022 returns…read more I am so pleased with the follow-up, professionalism and accuracy of everyone in Jeff's office. They are always smiling, pleasant and eager to assist. My taxes have always been completed in the timeframe promised too. I HIGHLY recommend this outstanding firm for all your accounting needs! Looking forward to being a client for many years!

I chose to use FPHC because a friend raved about them. I knew that my finances in 2025 would be…read morevery different from previous years, and I wanted to make sure that I was planning in advance and that, once tax season rolled around, my return would be prepared accurately. I started working with them over the summer. At that time, I wanted to make sure that I was paying estimated taxes correctly. Soon after my first meeting, I had an unexpected need to liquidate investments that left me with large capital gains. I received advice about adjusting estimated tax payments to reflect this, which I followed. Early this year, they handled my federal and state tax returns. To say there were mistakes would be an understatement. I ended up having to use one of the online tax prep programs, print out that information, and bring it in so that my return could be completed correctly. None of the information that I had provided over the summer was taken into account - I'm pretty sure that, despite conversations with them and a rather unique name, they have two separate files for me and think that I am two different people. Then I got a letter from the state informing me that they were penalizing me for incorrectly paying estimated taxes. Since my income was not consistent, due to the large capital gains received over the summer, they should have completed a specific form. This form had not been completed. I contacted the office and was told that it was MY responsibility to complete this form - it was not something that they would do for me. You would think that, given the fact that I had to provide them with a completed draft return and they failed to file the correct forms, there would be some sort of concession on fees. Not so - between what I paid over the summer and what I have been billed for the spring, they are getting over $1000. I suppose I should consider this a bargain - if I hadn't done all of the work myself, I would have lost over $3000 in refunds! Needless to say, they will not be preparing my returns in the future.

This firm is very professional and spends time helping and explaining everything to you so you feel…read moreinformed. I had a previous accountant that just threw everything together and never went over anything with me to make sure it was accurate. Scott Storz is who I deal with here at FPHC and he is great! I feel confident that things are correct when I use them. Highly recommend.

Ben is hand downs the best financial advisor I have ever met with! I know little to nothing about…read moreinvesting and finances, and he explained in terms I could actually understand. He was very patient with the large amount of questions I had!

Very pleased with the service and location. Efiling is a plus and I was kept in on every phase of…read morethe preparation and results.

Carranza Agency took over my previous agent and I am so thankful! Luis was able to save me money…read moreand explain the polices to me and help me choose what was best for my home vechile and family ! I had to make a claim and the process with American Family was so fast and easy, my claim was processed within a few days!

Very bad experience with the business practices and Agent Pedro Rey in the Mundelein office. I pd…read more$389 for 6mos of ins with United Equitable. Three days later after googling United Equitable, I discovered it has an "F' rating with the BBB so I cancelled it. I was told I would get a refund from U.E. After 35 days, still no refund. I contacted U.E. they told me Carranza Ins. never sent them my payment so technically, I never had insurance. After 2 phone calls, 1 email providing proof of payment and cancellation, and 1 office visit from a very angry lady, Pedro rudely refunded my $389 which he still insisted I wasn't owed. In addition, he wanted to charge me $48 processing fee for the work I did in emailing him my proof of payment and cancellation. If you value your money and your life, do not do business with this company. Pedro strongly acknowledged that he knows Carranza Ins, works with 'F' rated insurance agencies.

Husband and I have done several car loans throughout the years and consistently a smooth process.read more

If I could give ZERO stars I would. I wanted to work with a local lender for a loan. I scheduled an…read moreappointment and when I came into the lobby for my meeting the teenaged lobby attendant was rude, insolent, unprofessional and shockingly unsophisticated for what is essentially a simple customer service role. I know that this credit union has been in Harvard for many years so they must be doing something right? Unfortunately that 'something' completely eludes me. If you have the expectation of professionalism from banking institutions then STAY AWAY from Harvard Community Credit Union as it appears to be run by juveniles that didn't even graduate High School.