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H&R Block

1.3 (4 reviews)
Open • 9:00 am - 3:00 pm
Updated 3 weeks ago

Services - H&R Block

Accountants

Current year tax preparation and filing

Past year(s) tax preparation and filing

2 More Services

Audit and conflict resolution support

Tax planning

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We've had just the worst experience with Squire. We are a small business and had contracted them to…read morebuild out a netsuite implementation. We had told them at the outset that this would need to integrate with our CRM, which wasn't settled yet at the time. We decided to go a different direction with the CRM with very little of the netsuite implementation actually done. But Squire billed us over 100% of the initial estimate. We've now spent over a year in good faith trying to get things resolved with them but it's been so bad. Their only rationale was that the billing was progress-billed even though no work was done. I'm not sure how that is an acceptable business practice. We've tried to resolve this with Squire offering 25% of the initial estimate and then 50% of the initial estimate but looks like they prefer to show a large A/R. Unclear how this will get resolved.

ZERO concern for client communication or accuracy. I moved my account to Squire along with my…read moreextended family to manage large tax issues. I was charged every month for "preparation" and "planning" that were not explained. I was instructed to pay the IRS inordinate amounts of money erroneously putting me in a dire financial position. As a single mother of four, I expressed my deepest concern and asked for clarity. My inquiry was met with confusing conversation, a patronizing attitude and ZERO explanation about their accounting or billing practices. Then he hung up on me. This was the second time he's hung up on me after inquiring about my account. Greg tends to speak in a confusing manner making it near impossible to understand with clarity what he's talking about. If you attempt to advocate for yourself, he won't tolerate frustration and simply hangs up. Please be very careful when dealing with Squire. They do not act as though they care about clients concerns or the relationships that keep them in business. Mismanaged tax issues, refusal to communicate or explain accounting practices. It's been an extremely unsettling and disruptive experience.

H&R Block - taxservices - Updated May 2026

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