I have been getting my taxes done by H&R Block for many years. I understand that each year the price for tax preparation does increase at a reasonable rate. However, this year there was an increase of $145 to my preparation fee from last years preparation fee. I think this is totally outrageous and I caution anyone intending to use H&R Block to check on their fees before scheduling an appointment. My failure to do so was my greatest mistake, which I totally regret. I do not intend to continue with H&R Block for future tax preparation. Marianne B. Morristown,NJ read more

I just finished my taxes at Morristown H&R Block, not only did I leave paying a ridiculous amount, but confused. The representative couldn't explain properly on what needed to be done. I filed my taxes online,but forgot to enter my unemployment. I read that I need to get my taxes amended, so i scheduled an appt at this location. At first she said she doesnt "do these", then she went on saying she "doesnt like to do these". I asked her if I don't need to do amend my tax return or if I can enter it for next year. She said.... I dont know what she said.. she kept going around in circles, couldn't really explain. I thought maybe shes new, but she has been working at H&R for 3yrs. I don't recommend this place. read more

H and R block in Morristown not only robbed me by charging me for 2 extra fees they failed to mention online and in person, they also failed to import documents / forms so that they could get paid but I couldn't. They never even informed me of missing info or of the extra fees. ($65 for a federal service fee in addition to a state fee which was supposed to just be "flat" fee of $62 ; plus a $50 fee so they could take their payment out of my taxes and directly deposit my portion). It never says online, and as I understood, or over the phone that I'd be paying over $65 but I paid over $165. They got their money but I have nothing bc they didn't do my portion of all the forms. IRS requires more forms they didnt even ask me about. Now I have to wait 14 more days for my old medical to mail me a new 1095 form. I never even recieved the first one. So in 14 days, I have to fill out more documents just to get my taxes when they all have already been paid on my account. Terrible services at this location and completely taken advantage of! read more