1. H&R Block

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    Matthews, NC

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    H&R Block

    3.8 (5 reviews)
    Open • 10:00 am - 3:00 pm

    Services - H&R Block

    Audit and conflict resolution support

    Current year tax preparation and filing

    Past year(s) tax preparation and filing

    H&R Block Photos

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    People searched for Tax Services 689 times last month within 15 miles of this business.

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    My Tax Lady - Jackie My Tax Lady NC
graduated from University of Greensboro. She has 6 years experience in the accounting field. 3 Years in Tax Industry.

    My Tax Lady

    (4 reviews)

    This is my third year using My Tax Lady, LLC for my personal and business taxes. Each year My Tax…read moreLady, LLC gets even better making the process stress-free! Jackie and Nadia were extremely professional and provide great customer service throughout the entire filing process! The online secure portal is a great resource which allows for quick & easy access to upload all necessary documents and communicating with them virtually to complete the filing process in a timely manner. I highly recommend My Tax Lady, LLC to anyone who needs assistance filing their taxes!

    I would not recommend this service. I was scheduled to have an onboarding video meeting in which I…read morewas have difficulties figuring out. They then refused to use a telephone to correct the issue. This business seems to ONLY want to do business over email. Well, I tried that. The picture below shows how many attempts I made to get my meeting rescheduled. After the fifth attempt, I FINNALY got a response saying they are now closed tor the season! Haha! The same email explained they would be back in the office on August 18th and to reach back out at that time to continue where we left off. I had no choice since they had all my original tax documents and I could not retrieve them. I waited patiently for this time to arrive. They just returned back to the office at the said time and notified me that since I missed the onboarding call on April 22 that they refused to reschedule, they are not taking on any clients. If you are a high net-worth client like myself, I would avoid this company like the plague. They are unresponsive (as shown below), they lack systems to help when a client cant get into a meeting, they have no issue lying about revisiting your tasks after their promise to do so.

    Sarah N Reames, CPA - Wearing the Hats You Need!

    Sarah N Reames, CPA

    (3 reviews)

    Providence Plantation

    I hired Sarah N Reames, CPA to prepare and file an amended tax return. The engagement began with an…read moreinitial consultation (charged $500) where the scope of work and expected outcome were discussed. I wasn't quoted anything but instead given an invoice that ultimately totaled around $10,000 for the amended filing. Throughout the process, communication became difficult and unclear. I had to follow up multiple times for updates, and responses were often delayed (if received at all) or lacked detail about the status of my return. When questions arose about the work performed and the fees charged, I was ignored and once finally responded, I did not feel that my concerns were addressed in a transparent or professional manner. To this day, she still never provided a break down of why the amendment was so costly. The situation escalated when I attempted to dispute certain aspects of the service and billing. Instead of working toward a resolution, I was met with legal pressure, which made the experience significantly more stressful and adversarial than expected. She decided to hire a legal team outside of her insurance so that her investment advisor license wouldn't be jeopardized through filing a claim through her insurance. Based on my experience, I would strongly recommend that anyone considering this firm clearly define scope, pricing, and communication expectations in writing upfront. My experience was costly, frustrating, and did not meet the level of service I was expecting for the price paid.

    I have been getting my taxes done here for a few years. I would 100% highly recommend. Always…read moreprofessional, answers my questions and prompt. I never have had an issue or complaint.

    H&R Block - taxservices - Updated October 2026

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